Enterprise Car Rental

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★★☆☆☆

1.8 / 5

From 294 reviews

22.8% of users recommend this

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Guest's review of Enterprise Car Rental

★☆☆☆☆

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“Very 19th Century”

Written on: 16/04/2012

How's this for a modern car rental company? You go online and you reserve a car. A screen appears telling you that your reservation is complete. You contact the company on a separate issue and they tell you that they can't actually rent you a car when their screen said they would because they don't actually have any cars to rent for a days. Yet their online system cheerfully misleads you into thinking that they are a car rental company with card to rent. Has no-one told these dolts that there is a recession on and that it is not a problem to go to another company. My advice? Stay a million miles away from Enterprise Car Rental. If you read this and still reserve with them then...........

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Enterprisecares's Comment

Written on: 17/04/2012

We’ve taken note of your complaint and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to care[at]enterprise.com including the exact rental location information, your contact information, your reservation number and any further information regarding your experience with us.

When emailing, please list Reference Number 120417-001101
in the subject line. We look forward to hearing from you.

Respectfully,
Genelle
Enterprise Rent A Car

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