written by xxxcvv on 28/03/2015
We have used Enjoy every time we visit the Algarve and have never had a problem, Best Deal was our third provider having used PAA and Masterkings on previous bookings through Enjoy. No problems, we had been informed in advance that the car would now be picked up outside the airport and we were shuttled to and from the airport as with many of the smaller companies due to the recent introduction of a 15 euro charge. We booked the smallest car and were given a Fiat Panda less than 2 years old, a few minor marks on the bodywork, tyres OK, upholstery was a bit stained, drove as expected other than being underpowered on hills but fine for a hire car. Straightforward pickup, didn't have to pay for motorways we weren't going to use, fuel left the same as on collection. As normal, excess blocked on credit card but I always take out excess insurance in advance. Drop off and shuttle back to the airport, friendly polite service.
Good customer service from Enjoy when contacted by phone prior to booking.
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Enjoy_Car_Hire's Response to xxxcvv's Review
Written on: 14/04/2015
Thank you for your kind comments. We are constantly checking our prices to ensure the best value for our customers with the added bonus of a customer friendly fuel policy on all rentals. We are happy that you’re pleased with the service you received from us and hope to provide you with another great rental very soon. Kind regards Enjoy Car Hire Team