final cost higher than expected

Economy Car Rentals - www.economycarrentals.com
★★★★☆
3.9
80.0% of users recommend this
  • Customer Service

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vince75013's review of Economy Car Rentals - www.economycarrentals.com

“final cost higher than expected”

★★★☆☆

written by vince75013 on 11/08/2014


3 bad things about the cost :
1. I paid 32$ to ECR when validating the booking on internet. It appears not covering part of the rental cost. I've asked them what is was for and I'm waiting for explanation.
2. The cost I had validated on the web form of ECR was around 220 $. But the voucher the mentionned 250 $ (that i had to pay) ?
3. Moreover, i never received any confirmation mail summarizing the 32 $ and the booking price i had validated : not fair nor transparent

the overall price was still scorrect. the car was ok (from a major rental US company) though we've been queuing for 1,5h to get it (but it probably would have been the same if renting directly from them - it was such a rush in San Francisco for all car rentals)gain

  • aug 2104

    Date of hire (month/year)

  • San Francisco CA US

    Country & City of hire

  • Excellent

    Condition of vehicle

  • Excellent

    Choice of vehicles

  • Customer Service

  • Value For Money

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