Written on: 09/04/2012
Very easy online booking with good choice of vehicles. We booked for 2 adults and 2 children in Spain, picking up in Barcelona. We chose Economy Car Hire because both we could have both adults as drivers and more importantly excellent insurance cover was available at a very good rate (always the challenge when hiring a car!).
The car provider in Spain was Centaur and they were fantastic, a bus was waiting at the airport and only took a few minutes to their offices - the staff were helpful and quickly had us in a brand new VW Caddy, much to the children's disgust! but it took all of us and luggage.
Centaur charge you for a tank of fuel up front (95 Euros) and you return the car empty - we had possibly the most economical car I have driven and returned it with 3/4's of a tank which was bit irritating but we accepted this as the overall hire price was good value BUT when the Centaur agent checked the car she (without us asking) offered to refund the 95 Euros if we drove round the corner to return it with a full tank! - having hired cars many times over the years this is by far the best service I have ever received.
Overall an excellent experience and I will definitely use again and recommend.
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