Check the car before you drive away!

Economy Bookings - www.economybookings.com
★★★★★
4.5
From 2313 reviews
89.0% of users recommend this

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  • Value For Money

Guest's review of Economy Bookings - www.economybookings.com

“Check the car before you drive away!”

★★★☆☆

written by on 14/10/2013

We rented a car that clearly said on the agreement that it would seat 5 people. It was small but that was ok. The 2 of us jumped in the car and headed to our destination, an hour away. When we picked up our 3 friends there, we realized that the car only had 4 seat belts. The fifth person had to sit on a cupholder in the back with no seat belt. When we returned the car we told the person who checked our car in. She said 'that's too bad'. Then when we told the person who issued our receipt, he said "Oh". That's it. No apology, no offer of a discount, nobody who cared one bit!

  • SEPT 2013

    Date of hire (month/year)

  • San Francisco, CA

    Country & City of hire

  • Good

    Condition of vehicle

  • Poor

    Choice of vehicles

  • Customer Service

  • Value For Money

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Bookinggroup's Comment

Written on: 10/01/2014

Dear Customer,

Thank You for your review.
We apologize for service You had at car rental company.
It would be great if You could provide your reservation number. We would like to contact car rental company regarding this case and get clarification.

Kind regards,
Economybookings.com Team

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