Avoid...the companies they broker for will rip you off

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Easy Car Rental www.easycar.com
★☆☆☆☆
1.2
From 194 reviews
7.0% of users recommend this

  • Customer Service

  • Value For Money

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Rcuddeback's review of Easy Car Rental www.easycar.com

“Avoid...the companies they broker for will rip you off”

★☆☆☆☆

written by Rcuddeback on 13/02/2016

We rented via EasyCar and received a rental through GoldCar in Italy. Then the charges started...I feel like I should have never given them my credit card number. After cross border fees and other non-sense fees not included in the rental price the final insult was a EUR 40 charge for "non-full tank return" despite the fact we returned it full as confirmed by the attendant. Neither GoldCar nor EasyCar would provide any details...it was just outright taking. The car itself was really beat-up...luckily we made sure to have every little scratch documented before taking the car. I am sure they would have tried to charge us for that as well.

Anyhow, live and learn...go with a reputable car company. These people and their partners do not deserve your business.

  • 12/2015

    Date of hire (month/year)

  • Italy, Milan

    Country & City of hire

  • Poor

    Condition of vehicle

  • Poor

    Choice of vehicles

  • Customer Service

  • Value For Money

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