written by Chaneypj1977 on 30/07/2014
Arrived at Hertz to pick up car, had 2nd driver which was on confirmation, they claimed they new nothing about easycar, they would charge over 100 for another driver. Confirmation said 157.50 Hertz said they took 142.00 and the extra driver which was on the confirmation was not included.
Used easycar before with Europcar and the extra driver wasn't a problem! Customer service agent was beyond rude and the call centre was useless.
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