Easirent Vehicle Rental Reviews - www.easirent.com

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Latest Reviews

“Great Service very friendly”

Written on: 01/09/2014 by ChristinaMcCollum (1 review written)

Staff attitude and attentiveness excellent. Our car seemed to be upgraded without further cost. All information necessary provided diligently. Great car for us, a Citroen C4 Picasso. Overall great service and excellent people to people communication… Read Full Review

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“easy online booking and excellent service”

Written on: 01/09/2014

The first good experience started with the oline car booking. It was quite easy and straightforward. There were no hidden fees or charges. The second good experience was at Easirent Gatwick branch. There is a smart manager working there, Maciek who answered all my questions and provided me an excellent customer service. Overall I would say: great company, great customer service, good cars. … Read Full Review

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“Great Service”

Written on: 01/09/2014 by aisling123 (1 review written)

I used Easirent for the first time I found the pick up and drop off very efficient. Staff were very friendly and helpfull. No queues no waiting time. Car was clean and in good condition. Would definately use them again and recommend to a friend. Naas, Co Kildare… Read Full Review

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“No fuss car hire”

Written on: 31/08/2014 by Westons269 (1 review written)

I hired from Easirent for second time, and again had a relaxed experience, good service and a nice car. They are near the airport in Liverpool and are customer friendly. The form filling was smooth and no time was wasted when picking up or returning the car… Read Full Review

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“Easirent Sheraton skyline Heathrow London ”

Written on: 29/08/2014 by Jordanl175 (1 review written)

It was a great experience with Easirent , the people at Easirent Sheraton skyline Heathrow London were brilliant very cooperative especially the great person with excellent PR skills. They have got the best rates in town I very strongly recommend Easirent Sheraton skyline Heathrow London… Read Full Review

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“Great Service”

Written on: 29/08/2014 by ijMay122 (1 review written)

Friendly staff, good rates and a lovely car. Made our trip around the highlands all the more pleasant… Read Full Review

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“This was my best rental.”

Written on: 28/08/2014 by HannahBarton (1 review written)

The rental was made quickly and efficiently upgraded car got everything went smoothly including your return Cheapest price I've found if you were able to get the vehicle and return it to London City was the best overall I'm very happy and that will be my next rental through them… Read Full Review

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“not cheap at all!”

Written on: 27/08/2014 by Tarynu140 (1 review written)

Rented a car from Luton airport area, which actually is not in the airport at all. You can either grab a taxi from an airport or take a free buss to long term parking zone to get to easirent office. We got a smaller car than we booked, rear mirror was broken. There was confusion with additional insurance, which is obligatory, although we did have full insurance already. Don't miss: admin fee of 55 pounds will be applied to all motoring offences received, so you'll end up paying double for that… Read Full Review

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“low price,new cars,efficient, good service”

Written on: 27/08/2014 by company75 (1 review written)

The reason for the low price is because the Rental Co is off airport, this is a small inconvenience. A bus ride (prepaid) takes you straight to the Rental office located at hotel near to airport. The car was in excellent condition. The receptionist was good although his 1st language was not English. He was pleasant and efficient. The car was clean and tank half full, paid for by the customer.All paperwork easy to understand. If I have any moan its the fact of returning the car empty. This is… Read Full Review

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“fantastic”

Written on: 27/08/2014 by Benjamin185 (1 review written)

fantastic car.staff helped me and was friendly.from edinbrough airport was easy to arrive at the car station for free.the only thing i was not sadisfied about the policy used by the company about the pick up quater tank and return it empty.i prefer pick up full and return it full. over all it was fantastic holiday. thank you malta… Read Full Review

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“Rent in Edinburgh”

Written on: 27/08/2014 by tonidefra (1 review written)

Good live assistance through the reservation process, very nice and helpful. Easy and fast site. I needed a 7 seats car, easyrent was the only one offering clearly this option. Thanks!… Read Full Review

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“Best car rental service ever had.khalid the manager...”

Written on: 27/08/2014 by grandpaamerica (1 review written)

Best car rental service ever had.khalid the manager fantastic service.all staff great friendly helpfull they even took us back to airport in the car we rented and no need to transfer luggage.I will use again and recommend to all my friends.Thanks for making my trip less stressful. Yours Sincerely. Paul Wood… Read Full Review

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“helpful,friendly cheap”

Written on: 27/08/2014 by AlenaEdwards (1 review written)

my wife and I hired a car the service was excellent the price was right the location was ideal for us we would definitely use easirent again thanks… Read Full Review

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“Unprofessional and Rude”

Written on: 26/08/2014 by aqGutierrez184 (1 review written)

The email I received from as a notification for my rental did not highlight that proof of address was required. The lady at the counter was rude and not helpful. I explained that I had proof of address on my driving license both paper and photo ID card, also all my utility bills are electronic so are my bank statements so I did not have any. The lady at the counter then called car trawler and I waited 15 minutes and she did not say anything to me.. meanwhile asking me to complete a… Read Full Review

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“Easirent aka Pirates of the Edinburgh airport.”

Written on: 26/08/2014 by edinburgh007 (1 review written)

This is a company operating from a portable office in a car lot at around 1/2 mile off the airport. you need to take a bus to get there. You will probably find them in comparsion websites as they come marginally cheaper. But do worry. You will pay well above the odds later. For starters, they will charge you a 1250 deposit on your credit card WAY WAY above normal prices from more traditional renters. If you are not lucky to have a card with that limit they will offer you pay extra and drive… Read Full Review

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“Great customer service”

Written on: 25/08/2014 by Gilbertxi137 (1 review written)

Although a little way from the airport itself, I was most impressed by the customer service offered by the employees of Easirent. They did all they could to speed up the return of the car as I was running late for a flight and acted as great ambassadors for the firm when they could quite easily simply have left me to the vagaries of the shuttle bus service. A very good experience in an industry renowned for niggles and problems… Read Full Review

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“Do not book here”

Written on: 25/08/2014 by 352Salisbury (1 review written)

Terms and conditions do not outline that driver has to be credit card holder. When we had no other option their customer service was terrible and they could not give us any of the money we had already paid back despite us not having a car. Head office just told us we were rude. Had to cancel our whole holiday. Nightmare. 4 other customers having same problem in the office with us. They also walked out. DO NOT GO HERE… Read Full Review

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Fredsbuddy's Comment

Written on: 25/08/2014

Am taking them to the small claims court on 3rd September. Let's hope I can strike a blow for justice and hit them where it hurts, in their pocket. They don't give a damn about their customers and I'm so sorry you had such a rotten experience.

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“Hidden charges, hidden problems”

Written on: 22/08/2014 by Bossjoakim (1 review written)

They were not at Heathrow airport UK but at a hotel 20 min away. It took me including telephone calls and waiting time more than an hour to get there, Sheraton skyline. This i was not aware of, i rented through rentalcars.com. I didn´t see it when i booked and it was not on my voucher. I was screwed. At the counter at Easirent, they more or less threatened me to cancel my prepaid insurance (rental cars) and take theirs, as it happens much more expensive dito. Otherwise they requested a… Read Full Review

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“Poor poor service”

Written on: 19/08/2014

Poor customer services. Had a chipped in my windscreen was given for different prices for it ranging from £58.75 to £86. All from different customer services advises. Only to find out you've taken £120. Where I come from they call that robbery... Hire at your peril!!!… Read Full Review

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“Designed around extra fees”

Written on: 18/08/2014 by 423Rankin (1 review written)

BEWARE - This company relies on low fees to come out on top when using online brokers that compare based on price. But once you are assigned to them they have a wide range of cleverly designed (barely legal?) methods of stealing from you. For example: - they will say your credit card does not work for the deposit payment and will refuse to let you use another card for deposit unless you include that other person as extra driver at cost of 50% of your actual rental price or pay for even more… Read Full Review

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