Easirent Vehicle Rental Reviews - www.easirent.com

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Latest Reviews

“Not honest, not professional, not ethic”

Written on: 02/08/2015 by AkifAsker3334 (1 review written)

I have covered my rent with zero excess limit, i mean in case of any accident there would be no charge for me. Wien I returned my car without any accident, they investigated the car very very in detail and find a very smal scar at the front bumper and charge me £50 immediately. It was probably from previous rents, because I didn't checked the car before renting, since it was full insured. Second unethical thing was at the first day when I go there they persuaded me to cancel my booking via… Read Full Review

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“Read the small print carefully”

Written on: 02/08/2015 by KyleeEnglish435 (1 review written)

First of all I would like to say I was charged an extra £52 for not having a credit card, yes it does say in the small print you cannot use debit card but it also says in the small print that the car comes with a full tank of fuel which is not the case. I was told the car comes with a quarter tank of fuel and has to be returned with a quarter tank of fuel, when I pointed this out to the assistant I was told it was a printing error (well maybe the credit/debit card option was also an error)… Read Full Review

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“Cheat Poor Attention”

Written on: 02/08/2015 by Collinsdh108 (1 review written)

Cheat with Insurance and additional services… Read Full Review

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“excellent rent a car services”

Written on: 02/08/2015 by MoisesFlynn (1 review written)

Pleasant staff members. Full informations in a short time. Nice and pleasant car offer… Read Full Review

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“GREAT CAR LOVELY STAFF”

Written on: 02/08/2015 by CortezGallagher (1 review written)

ONLY ONE THING WRONG SHOULD HAVE A FULL TANK WHEN YOU PICK THE CAR UP, OTHERWISE GREAT SERVICE… Read Full Review

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“Great car hire”

Written on: 02/08/2015 by 393Fox (1 review written)

The staff were very helpful with all aspects of my car rental. I was very impressed with the car provided and it's cleanliness. I was collected from the airport and driven back when I dropped the car back… Read Full Review

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“World Class Service”

Written on: 01/08/2015 by Byrdwq373 (1 review written)

Friendly staff, easy to deal with. Bent over backwards to make me feel comfortable with the hire arrangements… Read Full Review

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“Easy as the name”

Written on: 01/08/2015 by Dunncv10 (1 review written)

Easy to pick up and drop the car If you book online you get the best deals If you are very confident take full deposit - you get it the cheapest Carss are decent- I pickup normally from Sheraton skyline which is easily acessible… Read Full Review

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“Fabulous when found!!”

Written on: 01/08/2015 by AyanaBradshaw445 (1 review written)

Expedia instructions were not helpful about the contact point at Heathrow. BUT when we arrived at the Sheraton service was excellent. Car new and clean. Service friendly and fast. Good explanations. Very good value… Read Full Review

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“Excellent company...not much else to say”

Written on: 01/08/2015 by Lake253 (1 review written)

Friendly, helpful and the car wasz in perfect condition. Highly recomended… Read Full Review

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“Good service”

Written on: 01/08/2015 by Holden26 (1 review written)

I use Easirent about three times a year and service is always good even when they are very busy The only drawback is the petrol policy full empty On next few trips I will only be travelling to local destination for a week at a time and will not use much petrol so will have to look at another company Which is such a shame… Read Full Review

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“Hilton Gatwick Rental”

Written on: 01/08/2015 by jbjackson (1 review written)

Dislikes first: Took an inordinately long time to collect car as did other customers at the same time. Only one staff on duty at 08.30. Car was poorly valeted, dirty windscreen (inside) and lots of food crumbs under back seat. Too much "chat" from staff instead of action. Likes: car was good, and possibility to negotiate rates direct next time I book. Will therefore try one more time… Read Full Review

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“Fleeced for money!”

Written on: 01/08/2015

Upon collection of the hire vehicle in Ponteland (that hadn't been checked or fueled by the staff) prior to me taking the car. I was rushed to follow the manager in the hire the car to the petrol station for fuel. I noticed the tyre pressure light was on. Upon checking the car, the rear right tyre was flat. The previous user of the car (or perhaps 'Easirent mechanic') had pulled a fast one by over inflating the other 3 tyres to make it look like the rest right flat tyre wasn't actually flat. As… Read Full Review

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“Great staff, great little car, great value”

Written on: 01/08/2015 by McLainar58 (1 review written)

My plane arrived late on a dark wet night. I had to wait for my phone which I had dropped on the plane, I called for my car 15 mins after closing time and your staff member had stayed behind waiting for me, even though I had not responded to his two phone calls. I was so relieved and delighted at this excellent level of service. The fiat 500 car was only a few weeks old and so in excellent condition. The price was excellent!… Read Full Review

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“Needs to be clear on document requirements”

Written on: 01/08/2015 by McElroy95 (1 review written)

I arrived at the car rental place after a 25 minute wait for the shuttle bus to find that I needed a new DVLA code and my paper licence wasn't valid. This was news to me and never once was I told when booking that I would need a new DVLA code. It resulted in me having to use a hotel computer to finally get the code, 55 minutes later, I had the car an was away. Car was generally good and the return service was fast and efficient… Read Full Review

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“Well worth it”

Written on: 01/08/2015 by MacyTrujillo (1 review written)

Picked up car easily, apart from a minor problem, which staff really tried to help with. Car was lovely, clean and tidy. Ran very well. If I had to have a low point, it was the fact that we couldn't get an out of hours pick up, which as our flight arrived at 0.45, meant a long and uncomfortable night in the airport before we could continue our journey… Read Full Review

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“Excellent. Easy quick service. ”

Written on: 01/08/2015 by AlyssaBird216 (1 review written)

Excellent. Easy quick service… Read Full Review

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“Very good”

Written on: 01/08/2015 by AliviaWaugh54 (1 review written)

Excellent service. No issues. New car. Very good service of returning back to airport… Read Full Review

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“Super car and service, location far away”

Written on: 01/08/2015 by Sabrina159 (1 review written)

The car was super sized, very clean and without any spot, very easy to drive and park. The staff very friendly and going into all details. Unfortunately the location is a bit far away and it is complicated with a lot of luggage. Well, can't have everything for a good Price!… Read Full Review

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“Hidden charges”

Written on: 01/08/2015 by Stephens216 (1 review written)

Basically I thought the price was excellent compared to other companies but once I got to the counter your employees said that because I didnt choose to cover the excess charge they need to take the money off my credit card for temporary cover. I was ok with that but the issue is that your company do not accept visa debit and the guy bascially forced me to get the extra excess charge of £37. This was very misleading. Very disappointed after that. Car was great to drive and good experience… Read Full Review

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