Easirent Vehicle Rental Reviews - www.easirent.com

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Latest Reviews

“Poor poor service”

Written on: 19/08/2014

Poor customer services. Had a chipped in my windscreen was given for different prices for it ranging from £58.75 to £86. All from different customer services advises. Only to find out you've taken £120. Where I come from they call that robbery... Hire at your peril!!!… Read Full Review

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“Designed around extra fees”

Written on: 18/08/2014 by 423Rankin (1 review written)

BEWARE - This company relies on low fees to come out on top when using online brokers that compare based on price. But once you are assigned to them they have a wide range of cleverly designed (barely legal?) methods of stealing from you. For example: - they will say your credit card does not work for the deposit payment and will refuse to let you use another card for deposit unless you include that other person as extra driver at cost of 50% of your actual rental price or pay for even more… Read Full Review

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“DO NOT USE”

Written on: 18/08/2014 by BJG8 (1 review written)

Please do yourself a favour, there are many companies out there not trying to rip you off and make life difficult. Be aware of how they try and make things difficult rather than easy. My experience at Gatwick and rise around me at the time show that research needs to be done before booking with them. I am happy for those with a good experience but if you have time to make another choice I would urge you to do so. It's as simple as that… Read Full Review

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“The worst”

Written on: 18/08/2014 by Ortega360 (1 review written)

They are very bad company ... I urge you to read feed back from other sites to see how bad they are in all different aspects ... Late , rude , uneffecient ... Don't even think to try them… Read Full Review

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“good compay and competitive prices.”

Written on: 17/08/2014 by 344Roberts (1 review written)

I have hired from easirent twice now and the level of service I have received has been great. the customer service is really good and the guys are happy to answer any questions or queries the cost to hire a car with easirent is far cheaper than going to you big company's like Arnold Clark etc. I would defiantly use easirent again they have a good choice of cars… Read Full Review

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“WARNING - DO NOT USE THIS COMPANY”

Written on: 16/08/2014 by NicholasLane (1 review written)

Booked through Easirent to pick up vehicle at Manchester Airport. Was given a mobile number to call when we arrived which I did, advised a car was despatched to pick us up and walked to taxi rank where we told to meet it. After another telephone call and a 20 minute wait with luggage a car arrived to pick us up. The rental firm is situated in a Marriott Hotel a couple of miles away from the airport. When we arrived we were surprised at the set up a small office at the back of the hotel. We… Read Full Review

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Fredsbuddy's Comment

Written on: 17/08/2014

Let us know if you get your money back?

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“Easirent in Edimburgh”

Written on: 15/08/2014

When we arrived there were five other people waiting in the queue, not a lot, however still we had to wait more than one hour and a half under the sun with our 8 years old daughter, everyone in front of us in the line seemed to be having quite a lot of problems to get their rented car... in fact from the five groups waiting only three managed to get the car, the other two were arguing and could not take the car. I could not understand why until my horrid turn arrived. Despite having booked an… Read Full Review

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“Made me pay extra £230”

Written on: 15/08/2014 by Edge8 (2 reviews written)

In my email confirmation I was told to bring a credit card if I was a UK resident. I am not. When I collected the car Easirent insisted I pay the full excess on the car (an extra £230) because I didnt have a credit card. I felt cheated but too tired to argue after a 23 hour journey from Australia. Have tried countless times to complain to customer services but the company doesnt reply or even acknowledge the email. I found out that Easirent is not a member of the British Vehicle Rental and… Read Full Review

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“My experience of Easirent”

Written on: 15/08/2014

On a recent trip to London I needed to hire a car and Easirent was the first company I contacted. This was the first time I have hired a car so I needed a lot of guidance regarding pick up and drop of times / fuel / insurance and the documents I had to produce when picking up the vehicle. I found Easirent so helpful I accepted the quote they gave me. My attitude is - if you are looking for something and the company you first choose are courteous and helpful and answer all your queries /… Read Full Review

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“Easirent car hire glasgow”

Written on: 14/08/2014

Car hire superb given a brand new jazz automatic. Pick up worked well from glasgow . You must wait at International arrivals for your connection bus for easirent. The office dealt with us in a most efficient and pleasant manner all aspects of the hire being explained fully. We were on our way within 20 mins and did 4 days enjoyable driving around the west of Scotland. Booking back in was just as good very easy to find and the same contact( I believe from the edinburgh office temporary for the… Read Full Review

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“Renting made easy...!!”

Written on: 14/08/2014 by Houston412 (1 review written)

What a great bunch of people Easirent are. They were very helpful and efficient through the whole process of renting from them and were really fexible in arranging pick up and drop off. Would use them again and again… Read Full Review

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“Want Heathrow Car Rental? Don't bother going elsewhere”

Written on: 14/08/2014 by cosmogeek (1 review written)

Easirent customer service - hard for anyone to do better! Arrived after an 18 hour flight and was 'looked after' and taken through all costs and best choices in a way even a jet-lagged customer could follow, by very pleasant staff. Even allowed to leave the car with them while went to another hotel to sleep before collecting and driving off the next day. Very impressed by the car age (almost new) and condition (kept it for 42 days). No problems at all with the car. Particularly liked that when… Read Full Review

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“Good service here,”

Written on: 13/08/2014

Had a hire car from this firm and were very pleased with both the standard of the car and the courteous way in which staff dealt with us. I would recommend this company without hesitation… Read Full Review

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“Easy process, friendly service and good location.”

Written on: 13/08/2014 by Frillimilli (1 review written)

I rented twice this summer and both times at busy london airports. The car was ready exactly as ordered, no hidden extras, was easy to locate by bus from the airport terminal. The car was clean, full of fuel and easy to drive. The paperwork was very quickly done and I was very happy with the friendly staff and service… Read Full Review

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“Will definitely use again!”

Written on: 13/08/2014

Best priced diesel on the internet. Online staff very friendly and helpful. Picked up car from Liverpool airport. Car I specifically asked for was given to me practically new (only 19 miles on the clock). Only thing I didn't like was car was to given to me with an almost empty tank. Would have preferred if car was given to me full and I would have returned full. Maybe Easirent can list this down as an option whilst booking online? Otherwise very pleased with rental and would definitely… Read Full Review

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“Dishonest fuel policy”

Written on: 13/08/2014 by jlp1975 (1 review written)

Very competitively priced cars which is explained by the dishonest fuel policy. Easirent charged me £30 for fuel - without it I could not complete the booking - but only provided a little more than £10 in the car I used. Left a sour taste because I felt cheated and they were trying to make money through hidden charges which other car hirers don't charge. When I tried to explain this to the manager, he refused to accept my argument and insisted that a full tank of fuel in a ford focus equals… Read Full Review

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“What a rip off. Marginally cheaper web price for...”

Written on: 11/08/2014 by DonaldWoodward (1 review written)

What a rip off. Marginally cheaper web price for lousy, off airport slow service. And then - £30 upfront fuel payment - YOU MUST CHECK THE LEVELS. I RENTED A KIA THAT HAD A QUARTER TANK - THE TANK IS ONLY 35 LITRES SO AT BEST THAT'D BE ABOUT $11.30 WORTH OF FUEL. I'VE COMPLAINED AND IT WILL BE INTERESTING TO SEE IF THEY REBATE. ALSO THE £1250 EXCESS WHICH THEY 'HAVE TO TAKE OFF THE CREDIT CARD' - WHAT A LOAD OF RUBBISH - IT IS MERELY TAKEN TO HELP THEIR CASH FLOW AND TO SCARE THE CONSUMER… Read Full Review

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“be careful”

Written on: 10/08/2014 by IndiaWatson (1 review written)

charges for petrol are exhorbitant and you are required to pay the charge as a part of your rental. you have to trust them they fuel they fill is worth £30. ensure car is fully checked out as their cheap rates end up more with petrol charge and service takes too long. also ensure closely check the car very closely including small scratch which may not be easily viewed with naked eyes. guys are friendly, service takes too long. ensure that you have a print out of what was booked too… Read Full Review

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“Great service at Birmingham!”

Written on: 08/08/2014 by gonzo24 (1 review written)

Price was significantly cheaper than others offered on comparison site, so we were just a bit wary. No need! As others have mentioned, the Birmingham airport location is at an off-site car park. This wasn't a problem for us, the shuttle bus runs every 20 minutes, and we didn't have long to wait either arriving or leaving. Service was very polite and friendly, some extras were offered but there was no hard sell, unlike some other bigger names I have used. Having to pay for half a tank of… Read Full Review

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“LONDON BRANCH: Stay away from this company.”

Written on: 05/08/2014 by Bellab1991 (1 review written)

Stay away from this company. This company has no intention of providing you any kind of service. They only want to squeeze as much money out of you as possible. If they failed in this then they just take the money from the unreasonably high deposit you paid. They will find a scratch no matter how small it is! Poor manegement and a poor company! NB! This is not an airport branch even though it says so when You book. It is outside the airport on a airport hotel. This will cost about one hour… Read Full Review

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