Easirent Vehicle Rental Reviews - www.easirent.com

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Latest Reviews

“Retrospective Charges”

Written on: 03/07/2015 by Eddington4556784 (1 review written)

Follwoing return of a car and signed paper work to acknowledge no additional damage to the car whilst in my possession versus when picked up you have mailed me several hours later to charge me for damages. I was not present to witness this. The damage is for a "chip" in the windscreen despite being parked in a busy car park with loose stone chipping surface for several hours. The car was meant to be supplied with bluetooth however this was not supplied and the process took almost 45mins to… Read Full Review

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“Awful service”

Written on: 03/07/2015 by wawawaw (1 review written)

I hired a car in this company. Firstly, I booked the car on Internet. When I arrived to Birmingham airport I didn't find the company because it's located 2 miles away of the airport. I had to call to a number in order they come to pick me up 20 in the airport and wait 20 minutes. Once I got to the venue the employees there charged me more money than the one I have payed for online. I ended up paying twice what I've previously paid on Internet. I was totally swindled and I won't recommend the… Read Full Review

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“Great service”

Written on: 03/07/2015 by ianholmes1975 (1 review written)

Scott was particularly helpful, friendly and provided excellent service - I will use you again… Read Full Review

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“Avoid using if you want what you payed for”

Written on: 03/07/2015 by SteveTommo70 (1 review written)

We booked a 7 seater and was told on arrival they didn't have one. We were offered a much smaller car and when I said I wanted something equivalent or bigger I was told that would incur additional charges. In summary we didn't get what we paid for, so they were in breach of contract. I will be seeking compensation… Read Full Review

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“Very bad service”

Written on: 03/07/2015 by Mati2107 (1 review written)

We had to wait for almost 2(!) Hours to get our car which was reserved to 10am. At the end of all different modifications.. price was even more expensive then of the known car rentals company. I would not try this again. Nothing more to add… Read Full Review

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“The online booking through Cardelmar was full of...”

Written on: 03/07/2015 by NoemiLopez333 (1 review written)

The online booking through Cardelmar was full of fraudulent promises. The staff at Easirent asked for a 1500 pound deposit for no apparent reason even though I had purchased the most expensive insurance online, which had a £0 deductible. The staff also refused to acknowledge specific terms of the online contract saying that you coukd take a full tank and return it full. They said I had to pre-purchase fuel. Overall, a horribly stressful and unpleasanat experience. Please avoid Easirent at all… Read Full Review

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“Good, fast service: would be better with full tank of...”

Written on: 03/07/2015 by Churchillts42 (1 review written)

Overall very satisfied with the service. Booking was made in advance, car was available on time. The only improvement that I would like to see is that the car should come with a full tank of petrol, to be returned in same order: it's a little difficult to calculate how much fuel to put in for a medium distance journey when the car is delivered with a nearly empty tank. Otherwise, good experience. Would recommend… Read Full Review

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“Terrible experience ”

Written on: 03/07/2015 by Justyna1986 (1 review written)

After arriving at the London airport we waited about 10 min for the bus which wasn't bad, but the ride wasn't short at all as promised it was over 20 min. I wouldn't mind if I was told ahead of time. After we arrived to the office filing out paperwork and waiting for someone to get the car it already passed an hour since we left the airport. I reserved premium car, And got confirmation for Mercedes class C diesel but revived economy car Toyota youris. We had 4 suitcases And had to put them in… Read Full Review

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“top service and value”

Written on: 02/07/2015 by danilo276 (1 review written)

Easirent offer fantastic value for money, costing a fraction of competitve rental companies. The car was brand new, clean and in great working order. I was given clear instructions with no hidden costs. The staff were kind, helpful and flexible with my vehicle return - I called to say I'd be late and they had no problem with that. Will definitely use Easirent again, and recommend to all friends and family. A no-brainer… Read Full Review

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“TERRIBLE”

Written on: 02/07/2015 by 280Hickman (1 review written)

To whom it may concern. I have recently had the great misfortune of having to deal with an extremely abrupt, rude, arrogant attendant at your Manchester airport facility. I will never use this company again due to his behaviour. At first I thought he was the owner. TERRIBLE. He will not do your business any good. … Read Full Review

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“BAD EXPERIENCE”

Written on: 02/07/2015

I still don't understand how the price doubled; very confusing fast-talking agent. I booked it through Orbitz and am communicating to them to drop EASEMENT from car companies that they book… Read Full Review

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“Excellent value for money”

Written on: 02/07/2015 by BrianRS (1 review written)

Pick up and drop off were away from the airport but still went very smoothly and I had no problems at all. The excess level was very high so it is worth taking out the insurance against excess, I didn't need the company one offered as I had annual cover already in place. You have to have a credit card with enough balance to cover the excess otherwise you can't take the car, again no problem for me but something to be aware of. There is also a fuel charge when you pick the car up, but it is… Read Full Review

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“I will use again definately.”

Written on: 02/07/2015 by markg.123 (1 review written)

The staff were helpful and although i was expecting a fiesta i was given a Smart ForFour which i wasnt sure about but as a member of staff advised they arent that bad, i was pleasantly surprised with the car, it was an overall enjoyable ride, It was very comfortable and although i had to pay for the £30 petrol before i even got in it seemed to be pretty smooth running, I havent really got any issues with the service and if i had to pick something the only things i felt could have been better… Read Full Review

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“More info up front please!”

Written on: 02/07/2015

I felt uneasy about my experience with Easirent as I felt they were constantly hiding information - eg the £30 charge for petrol etc Whilst I admit the onus is on me to check the location of the car hire company - I googled car hire at Luton airport and booked Easirent on this basis. However it wasn't until I arrived at the car hire area of the airport (which necessitated a bus ride) that I discovered that Easirent are situated MILES from the airport - another trek back to the airport, find… Read Full Review

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“Very misleading online quotes”

Written on: 02/07/2015 by Jenny59 (1 review written)

Having reserved an economy car on line a month before, and paid a deposit, it was not amusing that, on arrival to collect the car, I was told that the category of car i had booked was not available and that i would have to upgrade and pay more. On top of that, the salesperson bombarded me with loads of additional insurance and protection options which made matters very complicated and expensive. Quite honestly, the company is deceitful in saying how cheap they are, when in truth they are just… Read Full Review

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“Fantastic great company very good staff”

Written on: 02/07/2015 by MarieAlmeida10 (1 review written)

I been looked after by a gentleman who gone extra mile to please in all the areas I would like to say thanks to the gentleman Thankyou very much you been very kind & helpful . I didn't have to wait at all been seen straight away & my car was ready b4 I even arrive there… Read Full Review

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“Easi rent easi life”

Written on: 02/07/2015 by Chancen17 (1 review written)

Liked the people behind the counter at easy rent....convenient when staying at the sheratn skyline. Heathrow. Length of time to form fill and photocopy everything was a bit much....used to enterprise where it takes a coiple of mins... Car quality was excellent...price fine.... And checkout was hassle free aswell. Main plus points were staff and location....downside the tedious form filling ,photocopying etc....could be a bit slicker wth that i guess. Would use them again....l Cheers … Read Full Review

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“The cars was not clean outside which made it difficult...”

Written on: 02/07/2015 by wdHumphries279 (1 review written)

The cars was not clean outside which made it difficult to check it for scratches or dents. Paperwork etc at car pick-up could be more effective - e.g. if forms were sent in advance. Otherwise fine… Read Full Review

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“June Car Rental”

Written on: 02/07/2015 by Ryan1958 (1 review written)

The whole process was quıck and easy wıll defınetley use you agaın only one downsıde offıce was closed when i arrıved at 01.30 so couldnt collect the car … Read Full Review

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“Very bad experience, need to pay for a bus to get to...”

Written on: 02/07/2015 by Delilahs368 (1 review written)

Very bad experience, need to pay for a bus to get to the office, it took 40 minutes to get the car, the car was dirty, had to pay extra for fuel, and extra for insurance which was more expensive than the car hire… Read Full Review

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