Easirent Vehicle Rental Reviews - www.easirent.com

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Latest Reviews

“Unprofessional”

Written on: 26/01/2015 by Holden367 (1 review written)

My care rental reservation was made with Fox Car Rental via Expedia. Both the desk and vehicle were reported to be "in terminal" however, on arrival, there was no signage and no one new of the company in the car rental center at Gatwick airport. I then had to call the US to get the number of the local office. When I got the number I called and was told the office was in the hotel across from the terminal. On arrival at the hotel and asking for Fox car rental I was told fully that the… Read Full Review

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“Very friendly hire firm”

Written on: 26/01/2015 by Declan323 (1 review written)

We have hired a car before, with easirent, through rental.com. We found the staff very friendly and helpful. So this time we got in touch with them direct and where given a loyalty card. I would recommend easirent to anyone, hiring a car from Liverpool. A staff member picked us up and returned us to the airport… Read Full Review

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“Great value for money. Customer service could be imrpoved”

Written on: 25/01/2015 by KianaMcCarthy166 (1 review written)

For the price this is a great rental company. Bus service from the airport is regular and quick. Reception staff customer service could be improved but general customer service was ok… Read Full Review

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“BEWARE of EASIRENT at Stansted”

Written on: 25/01/2015 by donalcorr (1 review written)

Having arrived in Stansted, I went outside to the coachpark as instructed on the documentation where it said I would be picked up and brought to the Easirent reception by shuttlebus. What they failed to tell me was that Easirent doesn't have a shuttle bus running so I couldn't find their bus, but instead they use Holiday Inn to pick their customers up. I found this out by ringing easirent. No real issue with this so far apart from the issue that it took about 25 mins for the bus to arrive to… Read Full Review

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“Not the car I ordered”

Written on: 25/01/2015 by lynchie23 (1 review written)

I ordered a Ford Galaxy which is a fully fledged SEVEN seater car. I received a Kia Sorento, the 6th and 7th seats are fold out seats, not full seats and not suitable for adults which is why I ordered the Ford Galaxy. It says in the order voucher "a Ford Galaxy or similar", a Sorento is not similar, it is not a full seven seater. For that reason, I cannot recommend Easirent to a friend or anyone else for that matter… Read Full Review

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“Cheap, simple, easy”

Written on: 25/01/2015 by mattputland (1 review written)

Hired a 7 seat vehicle to carry Crawley Town Supporters to Fleetwood. The online booking was straightforward and the online support was excellent in advising what I'd need to do on the day. We had to pick the vehicle up at 6am from Gatwick Airport and there was a rep waiting for us with the vehicle. Within 10 minutes we were on our way. Upon our arrival back just before midnight there was a simple drop box available to return the keys. All minimal fuss. Would recommend highly… Read Full Review

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“Great car hire experience”

Written on: 25/01/2015

Good service, great car to drive. Hired a brand new Mazda 3, with all the added extras including Sat Nav, Dual climate control, cruise control, front and rear parking sensors, etc. Comfortable, smooth ride and very economical though it was a diesel. Quick pickup and drop off of the car, and although I didn't use this service there was complenrary pick up and drop off from Manchester airport… Read Full Review

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“All good. ”

Written on: 25/01/2015 by MorganBailey (1 review written)

Short rental for a day and a half. Cheap, handy for the airport and was upgraded. What's not to like!… Read Full Review

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“LIKE PICK UP / DROP OFF POINT”

Written on: 25/01/2015 by keHubbard328 (1 review written)

Have used this company a few times in the last couple of years always a quality car for the group booked. I like the pick up drop off point.Am booking again today… Read Full Review

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“Easi to rent”

Written on: 25/01/2015 by PAULUS10100 (1 review written)

I am delighted that the new Gatwick pickup point is actually on the airport. (At the Hilton Hotel, through the car park and nice and easy to get too). All the staff are very friendly and helpful. A hastle free rental. And the prices are great… Read Full Review

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“Problems at reception.”

Written on: 25/01/2015 by MichaelJohnRobinson (1 review written)

Had phoned a few days earlier to establish the location, didn't want to wait long for the 'meet and greet', walked to the office which was closed. Waited for 10 minutes - fortunately not raining. Receptionist returned with passenger of my flight, who was dealt with first, took at least 20 minutes,some problems with Insurance, client eventually decided not to proceed and left to catch a Train! I showed my Driving Licence, was told I needed the Part 2, which I didn't have, never been asked for… Read Full Review

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“top cars low prices”

Written on: 25/01/2015 by Nickydunn (1 review written)

Very helpful an friendly staff. Perfect service an perfect cars. Also cheapest I could find… Read Full Review

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“Customer Care Training Required”

Written on: 24/01/2015

After a tour of Luton Aiport car park in the freezing cold we finally found where to pick up the courtesy bus to pick up our car - Bay 12 is not signed anywhere. Would not recommend for a lone traveller. After a few miles drive, we arrived in a car park in the middle of nowhere and had to go to what appeared to be a shed where we met the company rep. Not a happy lady I must admit no customer care, sign the documents and buy additional insurance were her priorities. No time given to check the… Read Full Review

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“Just felt unprofessional when I turned up, have rented...”

Written on: 24/01/2015 by Lockhartpu442 (1 review written)

Just felt unprofessional when I turned up, have rented cars in many countries and not impressed. No map to find location to return and picking up at 10:30 pm when tired found it difficult to find depot on return as couldn't access internet where I was. Insurance very expensive, will probably use a more transparent company in the futyure… Read Full Review

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“Easirent Stansted - Never again!”

Written on: 24/01/2015

To start with, the Stansted Easirent office is a fair way from the terminal - too far to walk so dependant on shuttle bus service, serving two hotels close to the office. The shuttle is "free" BUT only for the driver, not the passengers who pay three quid each way. The shuttle arrived only after twenty five minutes wait, not the fifteen vaunted. The office is like a post-war bombsite second-hand car dealers, muddy, portacabin accommodation and no evident signs outside. A fellow renter next to… Read Full Review

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“Never use you again”

Written on: 24/01/2015 by neveragain99 (1 review written)

I tried to pay with a debit card and was told I had to pay full insurance. This cost me 5 times the cost of rental. This should be highlighted when you book the rental. Then I was charged 30 pounds for petrol and was told this was included in the bill. I read the bill and saw the 30 pounds was not included, it was added on. The person at the easyrent desk said the car was half full of petrol and that was worth 30 pounds. When I half filled the car during the rental it came to 15 pounds -… Read Full Review

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“Quick & Easy Rental on a cold night. ”

Written on: 24/01/2015 by DeeganBroussard188 (1 review written)

Walked straight out airport door as bus arrived, gods as it was freezing. Fast n no fuss at Marston Green. Got an upgraded diesel free of charge. The £20 fuel allowance covered both days hire. Manager at pick-up/ drop-off office tiptop & knew how to get you on the road quickly. Renting in an area outside the airport meant we were free of its traffic. Will be back there & must check out Easi's other locations on my travels. M… Read Full Review

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“Excellent prices, decent locations, but mind the fine...”

Written on: 24/01/2015 by claytonthomas (2 reviews written)

I managed to get a 4-day rental at the Manchester airport location for just over 25 pounds, all inclusive. The Manchester location isn't the most central - it's not at the airport but at a nearby hotel. There's a free shuttle but you have to know to call the office when you arrive or there may not be anyone to pick you up. The drivers move a bit quick too, so keep your eyes peeled or you may miss your pickup, either at the airport or the hotel. The service can be a bit slow, depending on the… Read Full Review

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“Avoid”

Written on: 23/01/2015 by Brooksen212 (1 review written)

Awful service, rude & ignorant staff....didn't get the car I reserved & paid for....wasn't told prior to collection I was liable for any screen/tyre costs as they were not included in insurance or breakdown cover. Was told pre-authorisation of credit card to cover damage...took the money before car even returned...when queried this was given no help being told "this has happened before"!! Asked to speak to manager & was refused...... First time I have used them & definately the last.... … Read Full Review

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“New clean car”

Written on: 23/01/2015 by LandenHurley277 (1 review written)

The staff were courteous and the car rental was processed within 5 mins. From the time I arrived at the office till I was on the road could not have been longer than z15 minutes. Similarly on arrival 2 signatures and I was dine. Great service, new and clean cars… Read Full Review

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