Easirent Vehicle Rental Reviews - www.easirent.com

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Easirent Vehicle Rental www.easirent.com

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Latest Reviews

“The worst customer service I have ever met”

Written on: 26/06/2016 by JamariSpencer (1 review written)

This is the most terrible and humiliating experience in our life. We booked Ford Focus Estate and they gave us much smaller car which could not fit the 5 of us with 2 medium luggage and 2 small luggage. The customer service is a crazy guy which is totally rude. He forced us to take the insurance which costs £18/day. And he got mad when we said we didn't need it because we were fully covered by travel insurance. When we said we would consider to cancel if they could not provide the car that we… Read Full Review

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“Easy, Fast, Cheap”

Written on: 17/06/2016 by Angelica21 (1 review written)

Great company. Very easy. Great price. Would recommend… Read Full Review

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“Not Easy!”

Written on: 12/06/2016 by 248Hollis (1 review written)

Not convenient or easy to get to at Heathrow. Also wish the staff did not use bullying tactics to take extra insurance - very off putting… Read Full Review

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“Cheap but high charges for damages”

Written on: 12/06/2016 by YeseniaPuckett92 (1 review written)

Came back with a small nick was charged £170. Very pricey. Ok staff. Seem intent to upsell, though… Read Full Review

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“Location Location Location”

Written on: 11/06/2016

Great service from the team at Birmingham Airport. Simple, quick and trouble free pick up and drop off. Great rates and good quality vehicles… Read Full Review

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“Welcoming and friendly staff with a good customer service”

Written on: 07/06/2016 by Kumaraguru (1 review written)

The staff at desk were pleasant and attended in very short time. It was easy to get to the location. The staff at the counter enquired about my trip and suggested the options and upgrades to my advance earlier booking. Those recommendation made my trip more pleasant. Otherwise, I would have some short comings in my trip. This was my first hire from Easirent and it was recommended by one of my friend. The staff were knowledgeable and helpful. The vehicle was in very good condition and it had… Read Full Review

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“Great friendly service thanks Leeds”

Written on: 05/06/2016 by Edmondsonia318 (1 review written)

First time with Easirent and couldn't be happier. Small issue as not at airport but friendly and efficient collection made up for that. The car was a brand new fiat and I loved it. Just one lady on her own picked us up and dealt with our booking superb. Considering how busy she was, she was friendly, jolly and extremely helpful. It's a 5 minute drive to the porta cabin so bare that in mind if you expect them to be at the airport. The car was immaculate and smelt fresh and clean. If I require a… Read Full Review

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“Simple cheap & efficent”

Written on: 03/06/2016 by ruskath (1 review written)

This is my second hire , both excellent , reliable knowledgeable staff in particular at Necastle office, no hesitation in recommending your services… Read Full Review

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“Complete rip off ”

Written on: 03/06/2016

Terrible service from start to finish. Bad signage at Gatwick airport. No paperwork received. Dirty car covered in bird poo, fag ash on back seat, when we questioned this we were told the car washer was broken. Warning light on dashboard was told not to worry about it!!!! Hidden costs regarding the insurance. Company didn't accept debit cards only credit cards of which I don't have. Rude / bad English speaking staff very unhelpful. What was a 63 pound hire turned into 280 pounds, for a… Read Full Review

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“I have used Easirent three times from Dublin airport...”

Written on: 31/05/2016 by Helenm7222 (1 review written)

I have used Easirent three times from Dublin airport and I can't praise then enough. Great customer service and excellent car range… Read Full Review

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“happy ”

Written on: 31/05/2016

i will 100% go back and rent… Read Full Review

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“Terrible customer service ”

Written on: 29/05/2016 by Zayne258 (1 review written)

On arrival at the Easirent Heathrow airport branch the class of car I had booked, , a pick up truck was not available and I was given a poor condition and not clean Citroen Picasso instead. I complained that the two cars were not even close and was promised by one of the staff that a pick up would be delivered to me the following morning. Not only did that promised car never turn up, when I called to find out, it had never been ordered and one was not available anyway. Do not use this company… Read Full Review

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“Horrible experience at Luton Office”

Written on: 28/05/2016 by 166Hooper (1 review written)

I had a car hired from Luton office and it is shocking experience. You should avoid these guys even if they offer 90% discount. It took 30-45 minutes to get car. One manager who seems more interested in making money than resolving problem. Eg- if you want car early by and hour it is 10 gbp/day and if you return car late by 15 minutes, it is additional day hire charges. Onvoice copy is provided next day. No vehicle breakdown information. We have been told this information will be there in… Read Full Review

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“Great online booking process”

Written on: 28/05/2016 by mar7fan (1 review written)

Online booking process is painless and fast. In addition to their cheap prices, I look forward to using them again… Read Full Review

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“Good Service.”

Written on: 28/05/2016 by McCullochcq279 (1 review written)

Excellent staff, very good car in excellent condition and very good price. Best insurance cover is rather expensive. Overall, good service, I will use Easirent again… Read Full Review

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“Good, cheap and nice service”

Written on: 27/05/2016 by Davidson453 (1 review written)

I found this company very useful. Competitive rates with a reliable shuttle service to and from the cars. I'd definitely recommend this company to a friend! Actually, for my first rental I had a larger car than I expected. I also noticed that the staff were more friendly and attentive than other companies at gatwick. What I didn't like is having to travel away from the airport terminal to the cars, but this applies to all rental companies at Stansted. At Gatwick its different, but for… Read Full Review

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“Terrible Car Rental Firm”

Written on: 27/05/2016 by BrooklynnWyatt (1 review written)

The worst customer service i have ever experienced. They are a disgrace to the industry. When i went to pick up the vehicle, they did not have the one i reserved. But they did have an automatic, which i had to pay extra for. I paid the upgrade for the Automatic Vehicle, but when I got in the car I discovered it was a manual! The agent at the LHR Branch promised to deliver an Automatic vehicle to my house that evening, and no vehicle turned up. When I returned the vehicle, I complained, and… Read Full Review

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“Good and helpful”

Written on: 27/05/2016 by LoganFitch123 (1 review written)

After a very disappointing service that I received from a member of staff on the night of Sunday the 22 nd of may, I must say that the manager and her other staff have been excellent with their help and service. its a shame that I member of staff spoil their good work. thank you for resolving my problem on Monday morning… Read Full Review

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“Good prices but with nuances”

Written on: 25/05/2016 by mmgesi77 (1 review written)

We decided on this company because their prices were very competitive and give us the facility to pick up and drop off the car at the times we needed for our flights. The car very well, but there are some nuances in terms of price and schedule: As the rent was for three days (pick up at 22:30 Friday and return on Monday at 6:00) I started paying 30 pounds of gasoline that did not indicate very clearly in the terms when you rent and allow you to return the car with empty tank, but in three days… Read Full Review

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“Good Service - Terms and Conditions need to be clearer”

Written on: 24/05/2016

The service itself was fine and the staff were friendly. On this occassion, my vehicle was upgraded, due to a fault with the vehicle I originally had. If you are booking with them, book with them directly. They have to have extra verification documents before they will let you have a car. They will send the details to you in an email, only if you book with them direct. Third party services that book with them will not send you an email with the extra verification steps these guys require, so… Read Full Review

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