Easirent Vehicle Rental Reviews - www.easirent.com

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Latest Reviews

“Worst car hire service in the UK”

Written on: 01/08/2014 by Crabtree44 (1 review written)

The worst car hire service in the UK. Online booking dodgy, onsite service appalling, extra charges, offer no refunds, left WITHOUT A CAR, dodgy outfit in a hut with a mobile phone, rude woman ( only staff member ), close at random times ( so you have to abandon the car ) and hold no contracts on payments through brokers or payments. Not a valid car rental establishment. May be cheap but the charges soon pile on, avoid at all costs!… Read Full Review

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“Rental car for holiday in England & Scotland”

Written on: 31/07/2014 by DaneHarris-Alt (1 review written)

Very easy to access EASIRENT from Heathrow. Staff were professional and we were looked after well. Car was clean and reliable and we strongly recommend this car rental company… Read Full Review

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“Booked a rental through Rentalcars, checked the...”

Written on: 25/07/2014

Booked a rental through Rentalcars, checked the website as I was on an evening flight and it advised a number to call if you land after 10.00 (tried it later - there was no reply). I phoned up on the week before the rental to confirm hire and that I was coming in on an evening flight from Glasgow. Was assured that there would be no problem. Sadly, and unusually, the flight was delayed for two hours so as a courtesy I called up to advise I would be late. Manager said you will need to come back… Read Full Review

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Supermario101's Comment

Written on: 01/08/2014

Ok really if you're flight is delayed by two hours by time you get your baggage and come to the branch it'll be near enough three hours. How can you expect someone to stay open three hours for one customer after thier closing time?

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“Easy to rent, easy to return”

Written on: 24/07/2014 by MylieCoyne144 (1 review written)

Good, friendly service and easy to change return location. A phone call the office at Gatwick helped me out when the boot suddenly locked itself. Would have been helpful if simple instructions could be left in the car - we had a Skoda who have their own ideas about how to lock and open doors! The move to the Skyline hotel at Heathrow is a blessing as is the service there. We were driven back to the terminal saving us time and hassle using a transfer bus with 4 suitcases + children. This was… Read Full Review

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“The name says it all!”

Written on: 20/07/2014 by timboniks (1 review written)

The whole experience was easy. Even though our arrival was half a day late, there was no problem. I phoned from the baggage carousel and the car was waiting for us when we exited the terminal. The drive to the office was short. The processing was brief and we were on our way in no time at all. The car itself was in excellent condition, comfortable, drove very well and was very economical. I liked the instruction to return it with roughly the same amount of fuel as it had in it at the start: no… Read Full Review

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“Horrible AVOID”

Written on: 19/07/2014 by ErikValberg (1 review written)

When I came the clerk tried to convince me to upgrade to a bigger car which I declined. It turned out that they didn't have the size I ordered and needed to give me a larger car anyways. He also tried to persuaede me to nuy insurance I did not need. The clerk then tried to convince me that he had decided to upgrade me even though I didn't want it and insisted I should be extremely happy - a very poor effort to hide his attempt to scam me. We then waited for 45 minutes for the car even though I… Read Full Review

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“A great car rental company to deal with.”

Written on: 19/07/2014 by jem57 (1 review written)

It's nice - and a relief - when you have a pleasant and hassle free experience with a car rental company that you haven't used before. This was just that. A fabulous, very new and comfortable car made our holiday in England a great experience when driving around - which we did a lot of. Great car, helpful staff and a hassle free experience. What more can you ask for?… Read Full Review

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“Friendly and Accommodating”

Written on: 17/07/2014 by 69Hayes (1 review written)

Easirent was very easy to rent a car from! The shuttle to the Park-n-Fly was very prompt when I called to notify Easirent that I had arrived at the airport. The service at the Easirent office was excellent. The staff member was friendly, made sure we had everything we needed for the rental, and completed the paperwork promptly. My only complaint was that upon return, the Park-n-Fly shuttle was quite late and I nearly missed my return flight. This is no fault of Easirent, but it is the only… Read Full Review

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“Great car rental”

Written on: 17/07/2014 by Keithlindsay (1 review written)

Thanks for your efficient manner and professionalism in getting my rental car. Would certainly and have already recommended easier not to other friends. The car was clean, nearly new and very economical. Can I have a complimentary one next time for saying all these nice things? Lol… Read Full Review

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“Good value for money”

Written on: 17/07/2014 by Milata (1 review written)

I booked the car couple of months ahead on the internet. After arrival to Gatwick airport everything worked as desciribed in the instructions. The only hassle is that the rental pick up is not located directly at the airport, one has to take a bus and get off at the second stop. The bus transport is free though. The car category I ordered was not available when I was picking up the car so the staff upgraded me one category higher (I got even two options of upgrade). For GPS car navigation I had… Read Full Review

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“Keep well away from this one”

Written on: 14/07/2014 by SANstefanos1 (1 review written)

THE VERY WORST HIRE COMPANY I HAVE EVER DEALT WITH .BEEN USING GATWICK HIRE CARS FOR MANY YEARS . AMAZING HOW SOME COMPANIES ARE STILL IN BUSSINESS .DAVID Hayward… Read Full Review

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“Great experience ”

Written on: 13/07/2014 by schlarz (1 review written)

We rented a. Car from the manchester airport location. Very helpful and friendly staff gave tips on driving in the UK. I would recommend this location to friends absolutely. Car was clean… Read Full Review

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“1: The bait. They lure you in with low prices on...”

Written on: 11/07/2014 by Stephenszq151 (1 review written)

1: The bait. They lure you in with low prices on comparison sites. You bite but when you get there you will see how sorry you will be. 2: On your voucher you will have nothing about the absurd 1250 GBP deposit "that can only be paid by credit card". Never in my life have I come across such a policy.It is usually 300-400 paid on any card. If you ignore this they will charge you for damage waiver. 4: Their insanely priced compulsory damage waiver does not cover windscreen, tires, scratch… Read Full Review

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“Fantastic customer service, helpful, polite and personal!”

Written on: 10/07/2014 by albertlau (1 review written)

This is the second time I've booked with Easirent and I am compelled to write this review as a result of how fantastic and wonderful I have been treated so far as a customer. My first experience was around February 2013, and everything went as smooth as silk, from the online booking, to the day I went to pickup the car I had booked after a long flight from Hong Kong. I had originally booked a Ford Focus group car, and what I got was a wonderful Hyundai i30 with a massive boot! What a bonus… Read Full Review

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“my first choice”

Written on: 07/07/2014 by KaitlynDonaldson335 (1 review written)

After having hired with Easirent before, it now has become my first choice when looking for a car hire company. The booking process is very easy and fast - the confirmation is then promtly sent via e-mail. Upon arrival, everything went smoothly: formalities, extras (like SatNav), insurance etc. The car (FordFiesta) was in top condition, clean in- and outside. And of course, the rent is very attractive! The only thing I would prefer is a full-to-full fuel option as a standard. But other than… Read Full Review

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“Fantastic car condition”

Written on: 02/07/2014 by Saharatp (1 review written)

The process of pick up the car was so quick and the car i get is very new condition… Read Full Review

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“worst rental company ever”

Written on: 02/07/2014

Money grabbing and very dodgy company. Tried to sell very expensive excess insurance, so I took out independent cover. When I returned car, a very long close inspection of the car revealed 2 separate scratches - one almost impossible to see and would easily T-cut out, one very small but through to metal. I had no idea how they happened and would not have spotted them on taking the car. They would certainly not repair until more significant damage occurred, however they made me pay £200. On… Read Full Review

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“NO NO NO!”

Written on: 02/07/2014 by AussieLloyds (1 review written)

Do not use Easirent car hire. Their price might seem competitive but they will get the money off you in other ways. We hired a car from Heathrow and were left waiting longer than any other company I have ever used. The car was checked for any damage/scratches and I looked for obvious signs too. I did not get down on my hands and knees to check under the underside bumper. On return Easirent staff got down on hands and knees and ran their hands underneath to check under the underside bumper and… Read Full Review

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“Excellent service and we were supplied with a great car”

Written on: 01/07/2014 by 370Rasmussen (1 review written)

Great friendly staff and we were given a great new car with plenty of leg room as requested. I was very pleased and would definitely use this company again… Read Full Review

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Easirent's Comment

Written on: 29/07/2014

Hi,

Thank you for taking the time to post review of your stay with us here at Leeds City West Premier inn, your thoughts and feedback on your stay are always read and very much appreciated.

I am pleased to read that all aspects of your rental lived up to your expectations and I am very grateful for you sharing your thoughts on Review Centre.

My team and I look forward to welcoming you back to Easirent in the near future.

Kind Regards,

Liam

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“Easyrents sneaky add ons that could cost lives or a...”

Written on: 01/07/2014 by 437Abbott (1 review written)

We hired a car out of Birmingham all nice and friendly on arrival, the nice man chatted away while the paperwork was completed, lovely brand new car, he took the expected payment for additional driver, he then explained that the car was supplied with a half tank of fuel ( it was less than a half tank)that we would be charged £25 for and we return the vehicle to them empty, we did a total of 137miles and returned the tank with a quarter tank, no refunds and the next client presumably does the… Read Full Review

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Easirent's Comment

Written on: 29/07/2014

Hi,

Thank you for taking the time to post review of your rental with us here at Easirent, your thoughts and feedback on your stay are always read and very much appreciated.

I am sorry to read that on this occasion we didnt live up to your expectations on your recent rental with us. Please speak to our customer services department who will be happy to investigate your comments and thoughts.

Thank you again for sharing your thoughts on your recent rental.

Kind Regards,

Liam

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