Easirent Vehicle Rental Reviews - www.easirent.com

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Latest Reviews

“Hard work!”

Written on: 22/11/2014 by Zills (1 review written)

The paperwork side is hard work, paid £30 excess insurance and still had £1250 on hold on our credit card in case of damages etc, which u can claim back via someone else. Asked about sat nav hire.... £11 a day, more than car hire! Just seemed disorganised, had to wait long time to get car, drop off very easy. Car was fine, not what we ordered but did the job. Would advice to do 'like for like' on fuel… Read Full Review

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“I wish I hadn't booked”

Written on: 22/11/2014 by JessieDowd (1 review written)

Booked online, no problem, directions to their office not good and walking across a wet muddy car park was not a good start, in their office its was dis-organised and very slow to process, trying to deal with too many people at once and in a very small space. There were 2 of us and my partner had to pay for the bus fare to the office. I was given a larger car than I had booked which was great and I have no complaints about the car at all. On return we dropped back to Heathrow and the directions… Read Full Review

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“Very good company”

Written on: 22/11/2014 by havarddaval (1 review written)

The staff were very helpful and polite. We certainly will use Easirent again… Read Full Review

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“deposits”

Written on: 22/11/2014 by mikenjanod (1 review written)

The car was fine but i thought nthe deposit was excessive as i do not carry credit cards only debit which was not acceptable i was forced to take out additional insurance which was more than the hire cost. I do not have this problem with other major hire companies which i use on a very regular basis… Read Full Review

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“Good Service - Good car”

Written on: 22/11/2014 by ecwells (3 reviews written)

Picked up from London Gatwick. Few minutes from terminal but free bus provided. Received an upgrade as no car left in the category that I ordered Friendly customer service Would use again and recommend to others… Read Full Review

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“Good”

Written on: 22/11/2014

Friendly and helpfull service would recommend and would use again… Read Full Review

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“Top Value”

Written on: 22/11/2014 by ColinLodge (1 review written)

Vehicle was clean, less than a year old, didn't break down or have any problems over 5 days of hard driving. And the price was ludicrously cheap (because I declined the insurance options, which admittedly put my excess of £1250 at risk). Really, how can you beat this? Paperwork is a bit of a nightmare, my only negative observation, and some terms and conditions are sprung on you as you pick the vehicle up which means they don't sink in. The one about being fined by Easirent for speeding is… Read Full Review

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“Great wee car”

Written on: 22/11/2014 by anVance341 (1 review written)

I had the 500s. What a great wee car I enjoyed it so much, am thinking of getting one. Mind you , it has to be in red. The guys at easirent were great thanks again for sorting out a great wee car that was both clean and smart. I would recommend you to anyone. Safe driving and look forward to my next hire from you… Read Full Review

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“Great service no problems at all”

Written on: 22/11/2014 by kayjaysharp (1 review written)

Ordered a hire car the night before, car was ready first thing the next morning no prblems at all. the guy who dealt with us was friendly and explained the process. car was great, great price would definately recommend and will be defiantely using them again if we ever need a hire car in the future. Many Thanks… Read Full Review

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“Be careful - read the small print ”

Written on: 22/11/2014 by McMahon185 (1 review written)

I didn't check the small print. If I didn't fork out another £88 for full insurance I'd have to lay down a £1250 deposit - I hired a Fiat 500 so nothing special. Next time I'll check out other car rental companies. I chose this as they were the cheapest, or so I thought… Read Full Review

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“Well worth checking out”

Written on: 22/11/2014 by KeiraPatterson (1 review written)

Had never heard of easirent before so was a little skeptical about renting. However, it turned out to be a very positive experience, we were very happy with all aspects of the service provided. The staff were very helpful and accommodating. We had a lovely car which was in excellent condition. We would have no hesitation in renting with easirent again and are happy to recommend them to our friends etc… Read Full Review

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“Book direct rather than via a broker”

Written on: 21/11/2014 by Rodders321 (1 review written)

Great value for money, good cars would definitely use again - make sure you know the Luton Airport pick up/return site is NOT at Luton Airport but at Airparks, Slip End via courtesy bus from the Airport Terminal. First time I booked via a broker who didn't tell me this!… Read Full Review

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“Not quite what I expected”

Written on: 21/11/2014 by Lakrids (1 review written)

Be advised, Easirent is not in the terminal (read the paperwork). Getting there is easy by shuttlebus, but newcomers to Stansted may be confused. The staff were friendly and helpfull. The car (Skoda Fabia NU64 UAW) clean, shiny and gave me no problems. I delivered it a day early and upon inspection it had a chip in the right/middle drivers side of the windscreen, so an extra £60 on the bill. Dratt! More lighting in the pick-up area would have been good, as checking over the car before signing… Read Full Review

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“I hired one of your cars at LGW through your agent...”

Written on: 21/11/2014 by KIDOW (1 review written)

I hired one of your cars at LGW through your agent rentalcars.com. When I did a search on the Internet they were the frst to pop up before your website. It was my understanding the rental car was to be pricked up at LGW. Not offsite that required waiting on a bus & going off site!!! Once at your company I was informed I had to pay extras (nearly double what I original paid on the website). I have never had to do ths with car rentals. I was especially annoyed, as well as other customers at… Read Full Review

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“great to hire, very economical and great car.”

Written on: 21/11/2014 by ebolanos (1 review written)

very easy to rent, facility of bus to and from airport very handy, the vehicle given was superb, if you like travelling and love driving, it is recommended as you are not restricted in scheduled trains, buses etc, the staff are very good and friendly, it is fully recommended, I have hired cars with other companies and this really doesn't give you the extra charges surprise after you hand it back, no hidden charges on fuel as per usual with others… Read Full Review

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“Took money for fuel”

Written on: 21/11/2014 by 488Tucker (1 review written)

I had to pay for fuel when i picked up the car and had to return the car empty tank. When you rent a car you never know how long you will drive. I filled up full tank and return with half tank. Its was almost £ 60 fuel. I sent mail to customer service to ask about refund, No respons… Read Full Review

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Fredsbuddy's Comment

Written on: 21/11/2014

It's a real mystery to me how so many of the reviews have similar wording and they range from rip off to outstanding in the same Hire centres. On the same day at the same centre the feedback has been friendly, efficient, helpful and at the same time - Rip off, never use again. watch out, dishonest etc. I have to wonder what is going on? It's a mystery.

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“Mondeo - NO. Have an Audi A1.”

Written on: 21/11/2014

Booked a Mondeo or similar. Turned up and was given an Audi A1. I argued it wasn't big enough but no offer to change. I explained that I may have passengers and that's why a bigger car was booked. However in Easirent's eyes there are the same because they are automatic!… Read Full Review

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“car rental”

Written on: 21/11/2014 by HugoKrause480 (1 review written)

There is not a lot to say . The service was excellent, the car was clean and ready for me. Well done… Read Full Review

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“Great service, friendly staff and hassle free process”

Written on: 21/11/2014

Booked over the phone, staff were friendly and very efficient, they listened to what I needed and the car I got was great even if it was a Skoda....lol. Car was really economical and nice to drive. The entire process was hassle free, I will definitely be using the service again and would recommend them to anyone. When I collected the car and dropped it back off again staff were great and it was completely hassle free, very quick and efficient… Read Full Review

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“Really impressive car hire”

Written on: 20/11/2014 by nePatterson68 (1 review written)

I was very impressed with Easirent. The prices were excellent, staff excellent and procedures smooth. I will definitely be back next time and would recommend them to everyone I know. I look forward to using them in the Future, especially the Heathrow branch that I recently hired my car from… Read Full Review

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