Easirent Vehicle Rental Reviews - www.easirent.com

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Latest Reviews

“Most helpful ”

Written on: 13/08/2016 by Daleyda65 (1 review written)

Used the Liverpool branch a few times, always very helpful. Car always clean - didn't charge when I was a few minutes late returning… Read Full Review

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“DO NOT HIRE THROUGH EASIRENT AT ALL COSTS! £55 ADMIN FEE!”

Written on: 11/08/2016 by csnewton8 (1 review written)

There is a reason why Easirent advertise cheaper vehicle rental costs than the likes of Europcar, Hertz and Enterprise! It's because once you have signed on the dotted line, they will try anything to squeeze as much money as they can out of you! Last month, I was unfortunate enough to receive a speeding fine whilst using an Easirent vehicle. I accepted that I would be charged £60 by the Cheshire Constabulary for the speeding fine. However, it was an unpleasant surprise to receive an email… Read Full Review

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“Best value, easy booking and free cancellation!”

Written on: 05/08/2016 by pjuk1979 (1 review written)

I previously used comparison websites to find the best price for my car hire and almost booked, but then I found the Easirent price was actually cheaper. Car Hire was booked within minutes as the website was very user friendly and I was very pleased to see that they offer a free cancellation service, which allows me to cancel and re-book if I need to change my dates. I would like to see Easirent allow drivers to submit their driving license information via their website too, this would assist… Read Full Review

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“Read the small print!”

Written on: 04/08/2016 by mspalding (2 reviews written)

I booked these guys through Rental Cars. 1 - At Gatwick airport their base is MILES away. 2 - They don't accept cash or Visa debit card. 1 In arriving at Gatwick you have to find the bus that takes you to the hotel 30 mins drive away (which only goes every 30 minutes). There are NO signs in Gatwick to help, but luckily I'm fluent English and able work out where to go and what to do. Unfortunately I just missed one bus, and so after 30 mins working out where to go for the bus it was an hour… Read Full Review

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“Fast and friendly service, easy to book ”

Written on: 01/08/2016 by skrig (1 review written)

Fast and friendly service, nothing too much trouble, easy to use and cant do enough for you. Have booked with them on a few occasions and never let me down. Van hire this time, looking forward to the same efficient service ive always received… Read Full Review

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“shocking charge”

Written on: 31/07/2016

Rent a car 3 weeks ago which was not the one I booked. Took 45 minutes to finish administration and was told to put down a deposit of £1,250. When I returned the car 2 days later and found a extremely fine superficial scratch and a less than a tear drop size paint peeled off. I wasn't sure they were there already when I got the car but accepted it anyway. The shock came when I was billed £185 each plus £55 administration. I asked for the repairer's invoice but was told they couldn't supply… Read Full Review

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“Great value ”

Written on: 28/07/2016 by Hurley308 (1 review written)

Great customer service, great value. Will use again… Read Full Review

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“Overstretched ”

Written on: 26/07/2016 by rm1111 (1 review written)

Afterwards, the sense was " Our situation could have been much worse." First, when making the reservation, it was not clear the pickup was 30 minutes and £10 away. Second, whilst the staff tried hard at the remote location, we waited 90 minutes before our car was available. Third, when the car arrived, despite having paid for a Mercedes C-class, automatic transmission, we were offered a maual, sub-compact. Fortunately, the traffic staff said they felt guilty and arranged a minimally… Read Full Review

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“So far so good!”

Written on: 22/07/2016 by PrincessSv (1 review written)

I am looking for a van to hire for the day to help get the last of my belongings in a house move which has all been far too stressful. I looked at several companies and they all seemed a little expensive. I then found Easirent and their vehicles were much more affordable. I found the booking system very easy to use indeed. I am going to collect the van on Sunday so I can update with my opinion on the rest of the customer service and quality of vehicle given etc. … Read Full Review

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“No refund after one month”

Written on: 16/07/2016 by VladoS (1 review written)

Long story short, booked a car with Easirent, cancelled it because of a death in the family, promised by them full refund, still didn’t receive it after one month. Sent several messages, begged them to start replying to my emails, contacted Online chat service four times, got three promises it will be refunded in “no more than five days”… still nothing! … Read Full Review

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“Happy customer”

Written on: 16/07/2016

I've hired from Easirent Manchester Airport on several occasions and found them to be very helpful. The cars were in excellent condition and they always had what I wanted. My only complaint is that a couple of times I've had to wait longer than expected to be collect from the terminal… Read Full Review

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“Avoid at all costs”

Written on: 16/07/2016 by Dr.Faisal (1 review written)

This is not a respectable car rental company. They are a s€am! If you have booked and prepaid, they will try to avoid giving you a car on the day (for any possible reason) and refuse to refund you, and if you end up taking a car from them they will rip you off upon returning it. Although they may seem cheaper when you search online, when you turn up to collect the car you end up paying for the fuel and authorising £1250 on your credit card or paying for no excess, and things just add up… Read Full Review

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“Mis-selling”

Written on: 13/07/2016

Made a car hire reservation for an estate online via AtlasChoice, when arrived to pick up car the company provided a hatchback. We complained that we had asked for an estate and the company supplying the car (Easirent Glasgow) said their category of car was for a hatchback....?!?! When spoke to AtlasChoice they 'explained' that their categories were 'different' to those of Easirent... WHAT? So you book a car through AtlasChoice in good faith online clearly ordering the type of car you want… Read Full Review

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“Easirent, worst car rental ever”

Written on: 07/07/2016 by Ortiz383 (1 review written)

Rude, obnoxious, cheats! All words to describe this company never again will I have dealings with them. Tried to charge us an extra 138 pounds after paying 42 pounds(not including the deposit). Office was in a garden shed approx five miles from the airport… Read Full Review

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“Friendly Efficient Service”

Written on: 07/07/2016 by Chaim181 (1 review written)

Great welcome and very friendly team. No problems at all with hire or return - would recommend… Read Full Review

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“Very happy overall. Car was new and everything went...”

Written on: 04/07/2016 by bvfella (1 review written)

Very happy overall. Car was new and everything went smoothly. Shame that they have such a strange pick up arrangement at Dublin airport … Read Full Review

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“The worst customer service I have ever met”

Written on: 26/06/2016 by JamariSpencer (1 review written)

This is the most terrible and humiliating experience in our life. We booked Ford Focus Estate and they gave us much smaller car which could not fit the 5 of us with 2 medium luggage and 2 small luggage. The customer service is a crazy guy which is totally rude. He forced us to take the insurance which costs £18/day. And he got mad when we said we didn't need it because we were fully covered by travel insurance. When we said we would consider to cancel if they could not provide the car that we… Read Full Review

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“Easy, Fast, Cheap”

Written on: 17/06/2016 by Angelica21 (1 review written)

Great company. Very easy. Great price. Would recommend… Read Full Review

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“Not Easy!”

Written on: 12/06/2016 by 248Hollis (1 review written)

Not convenient or easy to get to at Heathrow. Also wish the staff did not use bullying tactics to take extra insurance - very off putting… Read Full Review

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“Cheap but high charges for damages”

Written on: 12/06/2016 by YeseniaPuckett92 (1 review written)

Came back with a small nick was charged £170. Very pricey. Ok staff. Seem intent to upsell, though… Read Full Review

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