Easirent Vehicle Rental Reviews - www.easirent.com

★★★★☆
3.8 / 5
6802
75% of users recommend this
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  • Value For Money

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Easirent Vehicle Rental www.easirent.com

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Latest Reviews

★★★★★

“preston branch”

Written on: 14/09/2017 by redandy599 (1 review written)

turned up for van and was quickly dealt with,had a good look round the van with staff member to check any previous damage to vehicle and i was also taken through the driver controls and aids (not all of them do that),van ran really well and was clean and tidy inside, only issue was a door panel inside tailgate which was dealt with quickly and without a fuss. I have used preston before so i know that they look after there customers and this time was no different, will i use them again ?most… Read Full Review

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★★★★★

“Excellent”

Written on: 13/09/2017

Friendly staff. Excellent service. Good vehicle for the right price. Wish they had a branch in Hemel Hempstead as Luton is bit too far, but its worth the travel… Read Full Review

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★★★★★

“Easy and simple van hire!”

Written on: 12/09/2017 by Dawny-Shauny (1 review written)

Hired van for moving house August 2017, Preston branch. Staff helpful and friendly. Straight forward hire. Went in the morning to collect the van, got sorted quickly and efficiently. Didn't have anywhere to park van overnight so was told we could bring van back that day to park up and just deliver keys back the following morning, most helpful when you don't have off road parking. Would definitely use again and again no hesitation, have recommended to family and friends. In fact have… Read Full Review

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★☆☆☆☆

“Just adding my experience to help others. Rental with...”

Written on: 09/09/2017 by Jovo (1 review written)

Just adding my experience to help others. Rental with Heathrow Airport Hired a 1 year old ford fiesta for 3 days just to get me home 10 miles away. Didnt use in that time, drove carefully in 20 miles total use. Got stung with a 2mm mark on one alloy human eye struggles to see. £200 damage + £50 admin fess. So what should have cost me £42, ended up $292. Totally unpleasant fake staff. Manager wasnt available etc etc, no surnames given by front desk. All are in on the operation… Read Full Review

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★★★★★

“Smooth rental process. No problems with car.”

Written on: 27/08/2017 by Annab271 (1 review written)

Smooth rental process. No problems with car… Read Full Review

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★★★★☆

“paying for fuel so you can return it empty ”

Written on: 24/08/2017 by 320Shaffer (1 review written)

We paid £95 pounds when we got the car so we could return it empty but we didn't use all fuel in vehicle so each time some one returns there vehicle easirent are on a winner each time if we could of siphoned the fuel we would have done… Read Full Review

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★☆☆☆☆

“DO NOT USE THIS COMPANY ”

Written on: 16/08/2017 by katewalker01 (1 review written)

Booked on line with easirent to hire a small car, collecting from Dublin airport for 8 days, it was the cheapest by about £20 compared to other car hire companies. Arrived in Dublin at 21:30. Had to wait nearly an hour to be picked up and taken to Easirents office as their van had broken down. On arrival we and another customer were told, without the slightest apology that they didn't have any cars left of the size we had booked as it was summertime and they were busy. This meant our only… Read Full Review

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★☆☆☆☆

“Worst car company we have used!”

Written on: 16/08/2017 by Tanner345 (1 review written)

Easirent Car was not easy at all. We had the rudest girl on the service desk, very miserable and unhelpful. Rude when we didn't accept any extra add ons. Didn't offer any advice when declining every single proof of address we had to offer. Blamed us for there system failing and not accepting any of our creditcards. Said we had bank issues. Hands down worst experience with any of the car rentals we have used. Walked away with no car, missed my family wedding. (Family from NZ were over) This… Read Full Review

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★★★★★

“Good experience with easirent”

Written on: 14/08/2017 by acMiranda144 (1 review written)

I had a very good experience with easirent. The staff wore very profesionale and the cars in good shape. No issue to pick-up or drop-off the cars. Thank you… Read Full Review

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★★★★★

“Great”

Written on: 12/08/2017 by Mayo123 (1 review written)

Excellent customer service, very friendly and helpful… Read Full Review

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★★★★★

“Value for money”

Written on: 07/08/2017 by 88Murphy (1 review written)

Have rented from here a few times when visiting home and each time it has been a decent service. There are no hidden costs, the staff say it how it is and you get what you pay for! We collected our car in the dark and it was raining which made it difficult to see any damage on the car but it was noted in our document that this was the case. We were unfortunate to discover a chip on the windscreen the next day which wasn't obvious in the rain/dark but we called and the staff were great and… Read Full Review

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★★★★★

“Amazing”

Written on: 04/08/2017 by Tylerl480 (1 review written)

Really good customer experience. The person on duty made sure that we received the best deal and felt that we were valued customers… Read Full Review

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★☆☆☆☆

“Shocking”

Written on: 27/07/2017 by MarkHolub (1 review written)

Having hired from Easirent at Heathrow, I was already nervous about the company. While I waited a number of people were either walking out or getting into huge arguments with the staff about hidden charges, and various extras. But, I got my car and the car was ok. When I returned it, more of the same....but, the man who took the car checked it over and checked the fuel gauge and everything was fine. Then I checked my credit card statement a week later and they had kept 75 pounds from my fuel… Read Full Review

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★★☆☆☆

“hidden charges”

Written on: 21/07/2017 by Deaconl1980 (1 review written)

Quoted and paid online price including insurance and excess cover of £107 for one weeks hire of a hatchback. Upon picking up the vehicle I'm given a choice of a deposit of £1500 on a credit card or non refundable supplementary insurance of £104. Clearly miss sold further insurance on top of insurance doubling the cost of hire. returned the vehicle 2 days earlier and nothing reimbursed on the hire. there are more reputable hire firms who have there costs more clear upfront and flexible. if I… Read Full Review

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Rentalgal's Comment

Written on: 29/07/2017

You purchased excess cover from a third party, NO rental company will accept an excess cover from a third party unless you leave them the excess. You stated you were given this option of leaving £1500 (the excess for higher class vehicles) but you either chose not to, or were not able to. I fail to see how this is Easirent's fault. All terms of renting, in regards to excess deposit, cards accepted etc are clearly printed on your confirmation voucher. I can only assume you failed to read those properly. Again, I fail to see how that is Easirent's fault.

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★☆☆☆☆

“Use them at your peril”

Written on: 15/07/2017 by Bellavacanza (1 review written)

Easirent should not be allowed to continue in business. They advertise low prices and are clearly looking for opportunities to extort money by any means from dustomers. The damage to the vehicle for which they falsely accused me was already there on collection of the car. However, they did not give me a copy of the diagram showing the pre-rental damage. On returning the car, no one was at the Stansted airport offic at 6 in the morning, as had been agreed on pick up. There was also no shuttle… Read Full Review

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★☆☆☆☆

“malpractice”

Written on: 08/07/2017 by Monroe319 (1 review written)

Waited 1 1/2 Hours for shuttle at East Midlands AP. At pickup had to sign for excès zéro despite existing annual cover. This amount €248 was retained. More than thé Price of car mental itself. Other companies return This payement when vehicule returned undamaged. Never again… Read Full Review

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★★★★★

“Great value and service”

Written on: 04/07/2017 by Keltyboy (1 review written)

Following pickup at Belfast international and a 5 min journey to the depot by Conor, the rental paperwork was ready and waiting for us deposit of 48.50 for a full tank. Along came a new Ford Fiesta, Conor couldn't have been more helpful or informative. On the return we informed that everything was just as expected and there was nothing more to pay. Certainly use them again… Read Full Review

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★★★★☆

“Good value”

Written on: 04/07/2017 by McNamara1986 (1 review written)

One disadvantage is you have to get on a bus to get to the car hire place but it's much better value than the big companies on terminal. Car was fine, just what we'd paid for. Helpful, friendly staff. The whole hire process with paperwork etc is a bit lengthy but that's the same everywhere… Read Full Review

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★★★★★

“Easy booking”

Written on: 04/07/2017

As a regular renter, I am pleased to say the booking and hire process is always simple and straightforward. Thank you!… Read Full Review

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★★★★☆

“Good VFM”

Written on: 02/07/2017 by 475Dawson (1 review written)

Fast Service and Great cars!… Read Full Review

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