Easirent Vehicle Rental Reviews - www.easirent.com

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Easirent Vehicle Rental www.easirent.com

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Latest Reviews

“False promises&over charged. We did not get what promised.”

Written on: 09/02/2016 by Garrywilliam (1 review written)

We were initially overcharged for our fuel and when returning the car was told we would be refunded the full price of fuel. We were also told as their employee did not tell us about toll road charges we would not be charged anything additionally. A week later no money was refunded but a further £58 was taken out of my account for toll charge fines. I attempted to call the helpline to discuss issue and I was told that all correspondence needs to be completed by email. We have now emailed… Read Full Review

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“What happened ”

Written on: 04/02/2016

I have booked afew times with easirent but be mindful when booking using a credit card as they believe they can just take money from your account without your permission. I received two fines after my last hire which was all good as I was in the wrong, but I was unhappy to find that they just took the admin costs from my account (£55 to send an email... atleast Europcar send out the physical letter). I paid the first fine myself. Then the second fine comes and this time they've taken money… Read Full Review

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“Poor, slow, inadecuate service”

Written on: 02/02/2016

The Gatwick Airport Easirent office is situated in the lobby of the Hilton Hotel: it was a nightmare to find. Once there, my overall opinion of the efficiency of the staff went downhill: one very annoyed customer was waiting to speak to the police over his complaint, 2 ladies were having a very unfortunate conversation regarding THEIR booking, and a third customer was VERY annoyed and verbal about his booking. None of this helped to re-assure me that I had made the right decision to use… Read Full Review

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“rude staff”

Written on: 31/01/2016 by clivearmstrong (1 review written)

Never ever ever again would I use Easirent in Stansted Airport. Called at terminal for shuttle only to be told to go to bus stop and wait for a bus that only runs every half hour. When eventually got there, waited for another half hour as the reception was so understaffed and the staff there were unbelievably rude, treating all customers with pure contempt. Told to pay £30 upfront for fuel but soon realised they had only put about £20 worth at best. On returning the car, the rudeness of the… Read Full Review

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“fuel policy a rip off”

Written on: 28/01/2016 by wkBlevins176 (1 review written)

Hired a car from Liverpool airport and was told that I would have to pay for petrol up front. I was charged £30 for tank that was a little over half full. I realised when I put more petrol in that this price was inflated. Thus, the headline price of the car was not true and may actually have cost me more than other companies. I also had to bring back the car empty which is really difficult to judge and there is no refund if there is more petrol in than this. Inevitably, you end up with… Read Full Review

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“As good as ever....”

Written on: 22/01/2016

Easirent (East Midlands Airport) are without doubt the best car hire company in the area. Friendly, efficient and reliable. Much better than the Airport companies. Pick up and drop off is effortless. Highly recommend… Read Full Review

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“Watch out they sting for the fuel”

Written on: 21/01/2016 by Tonyjeffs (1 review written)

I rented a car from this outfit on the 18th January 2016. When I made the reservation by phone the sales chap gave me the price and then said I would be charged £30 for fuel which they would provide. He added not to worry as this is charged at pump prices. When I picked the car up I paid the £30. I got in the car a noted that my £30 had got me just under half a tank. I drove to Penrith from the Marriott hotel at Manchester airport. To my dismay I had to put more fuel in to continue my… Read Full Review

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Missyminkins's Response to Tonyjeffs's Review

Written on: 28/01/2016

I had the same problem at Liverpool and stated I wanted to leave with a full tank and bring it back with a full tank. I was told that it was company policy that if the car was hired for more than 3 days then you had to pay for petrol up front. This policy makes no sense other than to make them additional money on the rental price. This is dishonest and I won't use them again even if another company apparently costs me more. I estimated that the charge was inflated too.

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“bad experience”

Written on: 20/01/2016 by GaigeHodges492 (1 review written)

Very unprofessional, hidden charges, understaffed, they will drive the car to fill it for you which takes longer as its crowded and only one driver was there, they will force you to buy fuel which no other rental cars do, the whole processing time to get a car takes almost 40-45 minutes. I booked C class or similar they were giving me Mini cooper saying its the same class as C class… Read Full Review

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“big ripp off”

Written on: 16/01/2016 by AdrienCardenas (1 review written)

I booked for a car rental , from argos car hire , but the company was easirent, when I booked the price was 74 pounds plus 36.06 for the insurance to bring the excess to 0 .so the total should been 110.06 , when I got the bill from my credit card ,ifound that they charged me 259 p0unds . after I discover that they sold me another insurance without telling me ,I did report this matter to visa card, and they are being investigated… Read Full Review

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“DO NOT HIRE from this company. Just read other reviews”

Written on: 15/01/2016 by ATLASCHOICEARETERRIBLE (1 review written)

The car should have been around £94 and ended up being £260 The whole experience was not at all enjoyable from the picking up of the vehicle to the weeks after trying to claim some compensation back through their customer services. It tells me not to write any names of staff which is unfortunate as I have have a couple of e-mails with one of their customer service staff where he openly makes a joke about me using their company for a second time and therefore cannot assist me any further in… Read Full Review

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“Ridiculous service. Do not use! ”

Written on: 14/01/2016 by ChayaArsenault304 (1 review written)

Easirent - nothing but a rip off. Paid £92 online to book the car. Knew there would be a few additional costs. But never imagined the costs they added on. Because I did not have a credit card to put a £1500 deposit on (this is for every vehicle) I got charged £27 a day for fully comp insurance. But they also took a holding deposit of £500 anyway! so I ended up paying £230 for 5 days of rental. Plus I was charged £25 for a "full tank" of petrol which wasn't even half and in the car I got a… Read Full Review

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“SUPER CAR RENTAL !!!”

Written on: 12/01/2016 by Happykidsmalta (1 review written)

Dear Easicar, It was my first time renting from you,you have excellent service,excellent cars and excellent staff.I will recommend you for sure,which I have already done on the flight back to home.keep it up.Definitely you will see me again. Liverpool Branch Customer. … Read Full Review

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“Good Value, Easy Drive”

Written on: 12/01/2016 by mesuthany13 (1 review written)

The price of car I found for my trip amazing we couldn't believe it. Its so good.Also Its easy to book it on online. Many Thanks… Read Full Review

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“One of the best car rental company”

Written on: 11/01/2016 by wwwma (1 review written)

They have very nice car They are friendly I am lived at manchester city, but I prefer to go to the airport to take the car because the people who works there. I definitely rent from them again… Read Full Review

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“car hire bristol airport ”

Written on: 11/01/2016

A disappointing hire.The car was OK but it clearly was overdue a service as the warning message stating the need for an oil change was displayed on the 3rd day of my hire. I was also kept waiting at Bristol airport for 20-25 minutes waiting for courtesy transport and eventually used the Holiday Inn minibus as it went to the same location Worse, the Easirent staff assured me on collection that the car had been fuelled with £30 of petrol for which I had to pay ,subsequently bringing the… Read Full Review

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“A very fair price for a good quality experience ”

Written on: 08/01/2016 by irMatthews158 (1 review written)

I think easirent is a nice company , the support online was serviable and fast , the reservation is very " Easi" and the payment with paypal was also straitforward. Prices are very very low, it is because you have 2 options mostly : 1 : You have a car for less than 10pound a day , but they hold 1250 Pound of garentee on your visa card. But this is not a problem unless you are not sure about your driving. 2 : They will rent for a more expensive price ( maybe 20pound/day more) and you will… Read Full Review

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“Cooperative and efficient”

Written on: 08/01/2016 by SteveWright101 (3 reviews written)

This was a quickly-arranged car rental. Easirent were efficient, the car was in excellent condition, and the price was good… Read Full Review

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“Terrible impolite and a total rip-off”

Written on: 08/01/2016 by Putnam190 (1 review written)

Hired car and paid up front by debit card. On arrival was not allowed to take car without a credit card for an insurance deposit. As I have no credit card they effectively cancelled the deal and kept my money. Left me stuck st Luton airport on Christmas Eve. A dreadful company… Read Full Review

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“Do Not Rent with these people, safer option is to walk!”

Written on: 06/01/2016 by ollie732 (1 review written)

If you dare get to the desk 5 minutes before they close with a 7 year old in tow, at gatwick you could meet the most ignorant, smarmy customer service rep, that ever walked the planet! Can't do anything for you, unhelpful then writes an covering email on his computer so isn't fired and then turns the computer off in front of us, saying again that now the computer is off he really can't do anything. They won't answer the phone, I tried when I was at the desk and it was on silent and just let it… Read Full Review

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“I will never rent from this company again”

Written on: 06/01/2016 by Monia3 (1 review written)

Fist of all we get a car with very bad tiers, of course we got new car, but was very dirty, they do fill in for you full tank and you have to pay for fuel but we didn't needed at all half of the tank was left we where not able to use it waist of money Will never ever rent from this company again… Read Full Review

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