Easirent Vehicle Rental Reviews - www.easirent.com

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Latest Reviews

“lin”

Written on: 03/08/2015 by Kendalr191 (1 review written)

staff were good despite me arriving at a very busy time, upgrade was very welcome. hand book for car would have been useful, as it was a hybrid and it wasn't obvious how to get the most economical driving settings… Read Full Review

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“Fast, easy, polite, correct.”

Written on: 03/08/2015 by AlecSparks (1 review written)

The field team was very polite and correct, supported me to learn the car fast. The car was upgraded quality with perfect notification system to avoid any mistake through driving. It was good to have as I was coming from the Continent, where I do drive on the otehr side. I had only one issue, I wanted to shorten the renting time with 1 day, unfortunately the online platform was continuously closing, so I did not manage to implement the change… Read Full Review

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“Excellent service and extremely helpful”

Written on: 03/08/2015 by qlMcClellan33 (1 review written)

The experience renting a car and their explanation of the pricing for the car and insurance was very good. I even needed to do a last minute change to the reservation, which was easily accommodated. I would definitely rent from easirent again… Read Full Review

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“30 minute wait for pickup”

Written on: 03/08/2015 by Conwayuz162 (1 review written)

I rang as soon as I cleared customs at Stansted and was told I would be collected in 10 minutes. It was over 30 minutes before they arrived. Then there was a very long winded procedure before I got the car, 1 hour in total. When I returned the car it was subject to a very careful inspection. Otherwise great car and great price. … Read Full Review

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“Good things come to those who wait”

Written on: 03/08/2015 by Stone412 (1 review written)

A good range of new or nearly new vehicles. The staff are helpful and the price makes the journey and wait (given popularity) worthwhile… Read Full Review

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“Simple Decent Car Hire”

Written on: 03/08/2015 by 1963Pruitt (1 review written)

Rented from the new Leeds Bradford office. The attendant was polite, welcoming and efficient in doing his job. The car was in very good order, exceptionally clean and a new 15 plate model. Paid up front for the full tank of fuel at a very agreeable rate compared to filling it myself. Only downfall is the office is off the main airport site, but then only about 4 mins drive away. They offer a pick up service from the airport and he dropped me back at the airport after I returned the vehicle… Read Full Review

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“Non-customer-oriented service”

Written on: 03/08/2015 by VictorChan (1 review written)

My friend and I rented two cars from the Easirent in Heathrow Airport. The cars were seemed good from the outside. However, they were found dirty in the insde of cars. Without cleansing the windscreen and glass of cars, rubbish left from previous users were seen on the floor and cabinets inside. The car collection location was far away from the airport terminals but there was no shuttle services provided by the rental company to and from the airport terminals. We could use the public… Read Full Review

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“Prestige car rental”

Written on: 03/08/2015 by AydanO'Rourke339 (1 review written)

The booking process was really very good and professional accommodating to the customer needs. However on arrival at heathrow things began to fall apart. Had to wait 20 minutes for the bus to the Sheraton Skyline hotel where things only got worse. There was chaos at the rental desk, the staff were very slow and inefficient. As I was served I was asked for details to hire the car whereas my car was all booked and paid for and took ages to get sorted. Once we had this sorted I was advised to wait… Read Full Review

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“Easy, friendly & great value”

Written on: 03/08/2015 by dclyall (1 review written)

Couldn't be easier. The location is a little further from the terminal but only 2-3 minutes more walk and definitely worth it for the good service and great value. The car was a 15 plate Corsa presented in excellent condition. Quite liked the idea of paying the £30 for fuel regardless of how much you use. I probably used about that amount but even if I hadn't, the rental still worked out a lot cheaper than the equivalent from one of the big name companies. Would definitely rent from… Read Full Review

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“Your company sucks”

Written on: 03/08/2015 by Pearsonfb173 (1 review written)

Pickup (Glasgow) and dropoff (Edinburgh) points are obscurely located and difficult to find. The £1,250 excess blocked on the credit card is ridiculously high and I've never encountered this before. It seems designed to intimidate customers into buying your very expensive insurance, which in our case came to nearly as much as the total rental bill we had already paid. The explanation for this was incomprehensible. We were sufficiently distressed that we were given an upgrade on the car, which… Read Full Review

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“The waiver kills it!”

Written on: 03/08/2015 by Holman200 (1 review written)

Staff were friendly and they did change my car. they could do with more training The insurance excess was ridiculous and they you have to leave a £500 quid deposit if you live locally..driving business away The car was good but needed a clean. Wouldnt book through this company again… Read Full Review

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“Condition Report was not Accurate - Damages not recorded”

Written on: 03/08/2015 by TDeasyrent100 (1 review written)

Agreement Number: 381497 I have used Easirent from Edinburgh Airport twice and found staff to be friendly and efficient. The last rental was collected late Friday 31.07.2015 and the car was brought down to the office area from a far parking area by staff. It was dark and raining (not ideal for perfoming an inspection)and I was asked to sign the "Condition Report", which I did, trusting that all was correct. I drove home via M8 and the car was parked in my driveway. On Saturday morning I… Read Full Review

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“Alz”

Written on: 03/08/2015 by AuroraPowell (1 review written)

The cars need a clean but other than that cars drive good,I would recommend to others.Need to improve on the customer service… Read Full Review

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“All OK,no problems”

Written on: 03/08/2015 by Whitefd209 (1 review written)

Evening reserved,morning fast ready all papers,take key and go a way.Similar easy back car to office… Read Full Review

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“Brilliant”

Written on: 03/08/2015 by Josiah180 (1 review written)

thank you, very pleased. Friendly, helpful staff… Read Full Review

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“incredibilmente disonesti”

Written on: 03/08/2015 by Fulvio (1 review written)

Ho noleggiato pagando anche la copertura totale assicurativa ma al ritorno a Glasgow per la riconsegna si sono inventati che l'auto era sporca, cosa non vera, e che dovevo pagare ancora 75 sterline per la pulizia, nemmeno fosse un Ferrari. Chiamerò subito il mio avvocato e farò causa alla compagnia anche per il comportamento incivile dei suoi impiegati che ci hanno addirittura preso in giro dopo che ci avevano "rubato" 75 sterline e fatto gesti irripetibili. Non mi era mai successa una cosa… Read Full Review

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“Easy to deal with!”

Written on: 02/08/2015 by ClareNug (1 review written)

This was my first time dealing with Easirent, but I used the "chat" facility to answer any queries I had before booking and it all went very smoothly. The bus driver who brought us from the airport said they were very popular too. Our rental was processed quickly by a new member of staff, so he was super polite, but they all were! We opted for the full tank and return empty option and it proved to be exactly enough fuel for our trip. It might not happen every time, but they very kindly gave me… Read Full Review

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“Easi in the name. Easy in the renting”

Written on: 02/08/2015 by VANFAN (1 review written)

We've all heard the cliche taken from a well known TV advert many times... It does exactly what it says on the tin' Well Easirent does exactly what it says in their title name...It was so easy to rent a van from easirent. Would go back to them again. Fantastic service from great staff. Dave Blackburn, Waterloo. Liverpool… Read Full Review

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“car category”

Written on: 02/08/2015 by fazlikeus (1 review written)

I booked originally a focus or similar. I was offered and upgrade to a passat or similar. for a fee when I arrived after some issues re my proof of address I travelled to Glasgow in a taxi and returned with a house bill to pick up the car i was given a peugot hatch back no bigger than the original focus i had ordered. i was advised that the Peugot was the sae class as a Passat. but the passat is a much bigger car. they had no passats or similar there. because it had taken two hours to get… Read Full Review

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“Friendly, good car, no stress”

Written on: 02/08/2015 by Reecepl384 (1 review written)

Really happy with everything- the guys I dealt with were so warm and welcoming (and funny too). The car was great and the pick up and drop off were completely stress free. I'd advise people to leave plenty of time as it is notbased on the airport itself. Overall a fab experience. Highly recommended… Read Full Review

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