Easirent Vehicle Rental Reviews - www.easirent.com

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Latest Reviews

“Good service overall. Very appropriate car. The price...”

Written on: 23/10/2014 by Fabone (1 review written)

Good service overall. Very appropriate car. The price is reasonably convenient for the offered service Pick up and drop up service is ok… Read Full Review

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“good”

Written on: 23/10/2014 by LaylahScott1983 (1 review written)

goodservice, recomended to everyone… Read Full Review

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Pompey1966's Comment

Written on: 23/10/2014

Do you work for the company???

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“not enough staff to attend to customers professionally.”

Written on: 23/10/2014 by Leia208 (1 review written)

Waited far too long at airport for pickup. Should provide free phone number for overseas travellers. Not enough staff, unprofessional, under pressure. A further long wait for processing, Car was not clean, no screenwash. We had to refill and check tyre pressures. It was cheaper than other companies, but would not like to experience again … Read Full Review

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“Birmingham to Manchester airport car rental”

Written on: 22/10/2014 by Tayloryr92 (1 review written)

Firstly, didnt like the one way drop off fee being revealed down in the small print! Every company charges it so why not be up front with this sizable add on? Good things are we obtained larger vehicle than other companies offered for the price,pick up a short bus ride,fast reception and great welcome. Drop off simple and they even give you a ride back to the airport. Pick up we examineď our allotted Ford Focus and quickly identified a damaged tyre, they changed our vehicle immediately. People… Read Full Review

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“Easy to rent at Edinburgh Airport”

Written on: 22/10/2014 by MarieWennerstenFrom (1 review written)

Easy to rent but difficult to find out how to get there but when you know how to do that it´s very easy and convenient. Nice staff. Hate the extra insurers think there should be an option when booking. It would be so much easier if I as a costumer could fill out all things that has to be filed out at home when booking … this would save a lot of time for the renters and your company… Read Full Review

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“Would never use again ”

Written on: 22/10/2014 by Mammamo77 (1 review written)

So disappointed, at no stage of the booking where we informed that the car rental office was 15 mins from the airport by bus. Let alone were we told that we would have to fork out the same cost as the car hire to cover us to drive the car!!! It cost us £200 for 2.5 days rental, absolutely disgraceful, would never ever use cat rentals.com again… Read Full Review

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“Waiting, hassle, inconvenient”

Written on: 22/10/2014 by Hyllelars (1 review written)

Website did not mention that the actual location of the rental car was not on location at Stansted Airport. Only once booked and paid on the receipt it was mentioned that we would have to call for someone to come and pick us up. This was not even from the arrival but from the Mid stay car park. Even there we had to walk 5 five min with all our luggage to where it was deemed convenient for a Easirent employee to pick us up. Once at the actual rental location there was total confusion. The car… Read Full Review

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“Car Rental Review”

Written on: 22/10/2014

I booked over the telephone and had great customer service. However, on arrival, and it was late, we were disappointed to find that our credit card didn't work because we weren't told how much we would have to have held on it - ie 1200 sterling pounds. This created a problem, and the only way round was to change the booking so that it resulted in an increased cost to us. Not what we wanted to hear after a long flight:-( We also didn't get our printed receipt/booking etc. as there was no… Read Full Review

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“Rude customer service ”

Written on: 22/10/2014 by willberich (1 review written)

I entered the office and there were quite a few customers but they didn't serve first come first served but served aggressive people first and I waited and waited in the middle of much chaos. I had already reserved the car before the trip but they couldn't find it. Don't reserve a car from here. Worst service ever… Read Full Review

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“Amazing value”

Written on: 22/10/2014

Needed to get from Glasgow to Gatwick the cheapest way possible - went on comparcarehire.co.uk and up came a 3 day booking from Easirent for £32.00!!! Yes, £32 for a diesel Ford Focus size car with unlimited mileage! In the end we got a lovely top of the range Skoda Yeti diesel which was superb. Picked up from a nice reception area in the Ramada hotel, straightforward transaction and fantastic value for money. Would highly recommend at this price although was told that the price can vary… Read Full Review

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“So easy to use!”

Written on: 22/10/2014 by AtticusWright (1 review written)

Easirent have a simple online booking process, and you can guarantee once you have booked online you will receive the vehicle you reserved or better! Once you arrive at the depot the staff are polite and helpful and explain everything you need to know and give you time to read through the paperwork properly. Once signed and paid for a staff member shows you to your vehicle and will walk around to complete checks for damage and answer any questions about the vehicle. You are provided with… Read Full Review

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“Very good service”

Written on: 21/10/2014 by mcfc32 (1 review written)

Easy booking, quality vehicles, cheap rates. Not at airport per se but it takes less than 5 mins to get there. Would recommend… Read Full Review

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“location - information about the car - gps ”

Written on: 21/10/2014 by voKehoe472 (1 review written)

In general I was happy but what could be improved: the location is pretty far even with connection with bus and it is not easy to find the place to return the car. The location map I received could be improved, the quality is very poor! If you don't provide road map, you should provide for free a gps. The general information about the car was poor; I had to ask twice to get info like what kind of gas, how to start the engine, how to turn on the lights, ... No "bad" surprise when returning the… Read Full Review

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“Everything OK”

Written on: 21/10/2014

I rented a car (7 seats) in Gatwick Airport. The price was very good and the Service excellent. I had a good car, new, that didn't had any problem. For all the customer that find here bad review, i tell, that i readed all the ferma and conditions in easirent website and i didn't had any surprise. Easirent is so good because they offer a Full Insurance, so that you don't leave any deposit and the excess is reduced to 0. That's very good because it allows you to rent a car with a Visa Electron… Read Full Review

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“great service nice staff nice cars”

Written on: 18/10/2014 by vjHood225 (1 review written)

The service and attention we got from your staff was brilliant cars top quality very nice people to deal with will recommend to friends and will use again for sure… Read Full Review

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“Straightforward online booking”

Written on: 15/10/2014 by Astonmartin30 (1 review written)

Booked my car through easirent's website. The booking process was simple and straightforward and the option to choose to reduce liability at the end was handy. All in all easy process, looking forward to my rental… Read Full Review

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“overpriced rental”

Written on: 14/10/2014 by EthanDwyer (1 review written)

Rental prices are incredible when you pre pay online, but when you get there, they charge you a ridiculous amount for insurance. Staff are great, but the compnay policies itself are not!!!!… Read Full Review

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“No!!!! Terrible!!!!! Never again”

Written on: 13/10/2014 by JaredParker (1 review written)

I rented a car here but it was terrible!!!! I paid on internet for the rent and when I went for collect the car they add more £90 for a petrol and for the insurance (if you don't have the credit card you need to pay for the full insurance). When I went for give back they founded a screw inside the tire and they want to charge £30 more!!!!… Read Full Review

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“Beware hidden costs!!!”

Written on: 12/10/2014 by Erickson30 (1 review written)

Easirent seem to be a cheap hire car provider but beware: 1. If you take the car for more then 3 days you MUST pay for a full tank of petrol and return the car empty. This is a nice little earner for them as most people may not use a full tank of petrol. Not to mention the higher price they charge you for the fuel to begin with. This is also not mentioned during the booking but sneakily explained once you are trapped in their office! 2. They charge a £10 fee if you don't have the paper copy… Read Full Review

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“my holidays in london”

Written on: 12/10/2014 by Jadon259 (1 review written)

I was pleasantly impressed by the friendliness and professionalism of the staff and would recommend others to take advantage of Easyrent… Read Full Review

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