Easirent Vehicle Rental Reviews - www.easirent.com

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2025
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Latest Reviews

“Great car”

Written on: 21/04/2015 by Emmal88 (2 reviews written)

Car i was given was great, pretty much a brand new car. I booked a Ford Mondeo or similar, was pleasently surpirsed with a Kia Sportage. Staff very friendly. Only issue i had was as this was my 1st time hiring a car, i knew to check for scratches, but didnt think about fuel gauge, which was between empty and 1/4 tank when i got it. Didnt think anything of it, returned it as the same, but because the girl that signed it out wrote there was 1/4 tank i argued that there wasnt 1/4tank and i had… Read Full Review

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“Great car”

Written on: 21/04/2015 by Emmal88 (2 reviews written)

Car i was given was great, pretty much a brand new car. I booked a Ford Mondeo or similar, was pleasently surpirsed with a Kia Sportage. Staff very friendly. Only issue i had was as this was my 1st time hiring a car, i knew to check for scratches, but didnt think about fuel gauge, which was between empty and 1/4 tank when i got it. Didnt think anything of it, returned it as the same, but because the girl that signed it out wrote there was 1/4 tank i argued that there wasnt 1/4tank and i had… Read Full Review

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“Got cheated”

Written on: 20/04/2015 by BlazePatton (1 review written)

Rented a car from Glasgow airport. Booked the car because of the cheapest quoted price online. However when the insurance price (not quoted with the original pricing- only got to know when went to pick up the car) was added to the total it was not the cheapest any longer. We returned the car they found a small scratch mark on the rim. The stuff member in office said they will have to change the rim and the tyre. I absolutely did not understand why they had to change the rim....I argued for… Read Full Review

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“Good car”

Written on: 20/04/2015 by Immanuela412 (1 review written)

I got a good car really enjoyed the ride. Thanks easirent… Read Full Review

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“Seeking any/every opportunity for extra charges”

Written on: 19/04/2015 by AnahiPereira493 (1 review written)

Esirent forces customers to pay CDW regardless if customer is already covered (credit cards) or simply chooses not to pay it. Rates quoted online during reservation are not honored. Staff try to bully-threaten people into extra coverage. This company will charge a customer 100 Sterling for a wheel scuff! Take your business elsewhere. … Read Full Review

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“Truly terrible car hire company”

Written on: 11/04/2015 by james-portsmouth (1 review written)

Truly terrible experience hiring a car for a week using Easirent’s Glasgow Airport branch. I arrived on Saturday to pick up the car shortly after my plane landed. I had forgotten the paper part of my driving license. The guy behind the desk said there was absolutely nothing he could do – he wouldn’t be able to rent the car to me and the full payment I had made in advance was non-refundable. After speaking to my family in Brighton they suggested that they could take the paper part of my… Read Full Review

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“Good service for economic rates”

Written on: 11/04/2015 by Marcus_from_abroad (1 review written)

The rates are good and there is a free bus from Heathrow to the rental place. It can be busy at times but if you have all the documents and the required deposit you will be on your way with the car soon. I would recommend it to those who are not too fussy and especially if you are after saving a few quid… Read Full Review

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“Policies Designed to Get as Much Money From Cusomers”

Written on: 08/04/2015

Not Impressed. The insurance excess of £1250 is steep but your policies around this are singly designed to fleece your customers out of more money. I do not have a credit card as I am sure many others don't either, out of the 3 people picking up their rentals 2 of us didn't have one. This should not be an issue as you can pre-authorise the £1250 on a debit card but of course your policies wont allow this. IN addition your policies wont allow the use of another parties card leaving no… Read Full Review

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“Diabolical Service Glasgow March 28th”

Written on: 04/04/2015 by Scotspaddy (1 review written)

Used Easirent in Jan. with absolutely no problem. Live in Ireland but have my British License still addressed to my parents house. Had checked before booking if this was acceptable as I don't have two proofs of that address and it was fine. Also booked a car in Ireland for three weeks in Feb again no problems. Arrived in Glasgow + was told that I needed this proof, tried to explain that we had rented before, didn't care, showed him Irish health card + Irish credit cards that were paying for… Read Full Review

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“Friendly service, good information, Cheap!”

Written on: 03/04/2015 by markkorad (1 review written)

I came across the company by accident whilst looking for a car hire that was not going to cost the earth. They fitted the bill perfectly. Although the car had a few dents in it (I think I was unlucky) it drove well, was clean and got me from A to B with no problems. Also dropped me off at the tune station when I returned the car. Really helpful. Will definitely use again...and again… Read Full Review

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“Long wait and petty hire conditions”

Written on: 03/04/2015 by Charlotted41 (1 review written)

Glasgow Airport. Sat 28/3. Two staff took ages to process each customer. This company insists upon a 'utility bill' as proof of address in addition to driving licence and passport photo ID ( address is easily verifiable on passport) people before us in queue did not have this but staff rang through to an absentee manager and permitted that rental. They refused to do the same for us. Possibly because I had the temerity to complain about time delay. So after waiting for an hour for their… Read Full Review

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Scotspaddy's Comment

Written on: 04/04/2015

Had similar experience on same day, have written my own review which should be up soon

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“Car hire Heathrow ”

Written on: 03/04/2015 by Shoes4 (1 review written)

Great pick up location at the Sheraton Heathrow. Initially worried as Easirent had mixed reviews online but their prices so much lower than others that had to give them a try. First rental was good - great car, quick easy pick up. Paperwork took a while but their website clear on what required needed so I came prepared. One small gripe was the cost of the half tank of fuel. Staff member insisted that they only charge pump prices but £30 for half a tank on a fiesta which I filled from… Read Full Review

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“excellent company to deal with”

Written on: 02/04/2015 by Tyshawnl386 (1 review written)

Safe are very half full and the Web site was very easy to follow I would most definitely recommend easirent… Read Full Review

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“Very expensive insurances...”

Written on: 01/04/2015 by jpaerts1966 (1 review written)

We booked them via a broker. On first sight it looked cheap but then they charged us 30£ a day for the insurance. If we would not take the zero coverage insurance, they would take 1250£ from our credit card and return it only later. Don't like this practices. Better to go to AVIS, HERTZ etc. They are on the airport and not more expensive… Read Full Review

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“Very dissapointed”

Written on: 01/04/2015 by Cjw123 (2 reviews written)

Arranged to pick up a car Friday 13th April from Gatwick Airport at the Hilton desk. Despite booking there were no cars at the Hilton which caused a delay of over 90 mins to get into car. After being taken to a car park off site to get a car now after 11pm found the car to be completely covered in mud. It was a Skoda Yeti 4x4 which had clearly been off road. Due to the late hour we had to take the vehicle or accept furthe delays. On return there was nobody on the desk to accept or checjk the… Read Full Review

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“Ok for longer hire”

Written on: 31/03/2015

A bit more faff than using on airport but not onerous. Surprised to have to purchase a tank of fuel at £30 on collection- policy for under 5 days, so if you aren't going far, it makes it expensive. Car quality and staff service tip top… Read Full Review

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“new ,clean cars,not a lot cars but i hope in the...”

Written on: 27/03/2015 by johnwhite90210 (1 review written)

new ,clean cars,not a lot cars but i hope in the future will be better.thanks… Read Full Review

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“RIP OFF CAR RENTAL”

Written on: 26/03/2015

rented a transit van it was dirty cargo area was full of cement. and had a scratch or a dent on every panel when I returned it they had the cheek to say it had a smell of smoke and fined me £50 never again… Read Full Review

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“smooth, quick and helpful”

Written on: 25/03/2015 by Kasey469 (1 review written)

good little car, the staff were very helpful and polite and the whole transaction was smooth. I would reccomend and would use again. Only negative was I was quoted £51 but was then charged £81 (fuel costs) which seems fair, just wasnt the quoted price. Whereas other quotes included fuel prices… Read Full Review

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“Efficient and easy”

Written on: 23/03/2015 by KamoraSalazar436 (1 review written)

We picked up the car straight away and found the process very easy and customer service was excellent. The car was in great condition with no issues upon return. Will be renting from them again… Read Full Review

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