Easirent Vehicle Rental Reviews - www.easirent.com

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Latest Reviews

“The type of the car and the price were not as reserved”

Written on: 29/07/2015 by TaniyaPope (1 review written)

Resevation was not honoured… Read Full Review

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“Almost new car”

Written on: 29/07/2015 by PriscillaWilliams242 (1 review written)

Totally satisfied with the service at Heathrow, not so much with that at Liverpool airport. The car model was not the one promised and was washed only externally. The staff in London were kind enugh to explain the car model policy… Read Full Review

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“Had to hire a car from this company for a funeral they...”

Written on: 29/07/2015 by Murphy-Altkc438 (1 review written)

Had to hire a car from this company for a funeral they forgot to mention the long walk from rhe airport to the place and when we were giving our credit details because we had forgot our pin number they wouldnt continue with theprocess even though we had already paid everything on line we suggested to refund the payment back into the account and we would use another debit card but they refused so sfter two hrs trying to sort it out they came up with a suggestion that we pay an extra twenty… Read Full Review

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“CDW price not clearly advertised as daily rates. ”

Written on: 29/07/2015 by Thomson479 (1 review written)

I found the CDW expensive and ended up paying more than with other rental firms… Read Full Review

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“good van, friendly people ”

Written on: 29/07/2015 by EstherMcKee (1 review written)

we hired a luton van the price and deposit was reasonable, also these guys managed to get us one very short notice which was great. the van its self was comfortable, drove well, and overall well looked after and very clean, the staff were great, relay took time out to make sure you new what was what with the van, even drove it out the car park for me i will hire from these all the time now as i use vans alot, and give them top marks on there service… Read Full Review

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“Simply a Pleasure”

Written on: 28/07/2015 by mandydaly (1 review written)

We booked a car with Easirent less than 24 hours before we arrived in the UK yet the service was flawless. We booked online and any queries we had were dealt with immediately. Our decision to choose Easirent was made far easier by the online reviews. The offices are located only 5 mins from Liverpool Airport but we opted to be picked up at the airport instead. The fare of £2 stg was simply to cover the cost of the parking and we were more than happy to pay. We were "processed" very quickly and… Read Full Review

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“ rental service”

Written on: 28/07/2015

very easy transaction despite hire centre staff being under extreme pressure due to arrival of a large number of cars from heathrow. the car i received was excellent and proved to be faultless throughout the duration of my hire. returning the vehicle was a quick process after the thorough,but fair inspection. i hire vehicles frequently and this has turned out to be the best to date in terms of price and quality,i am looking forward to hiring again very shortly before my 71st birthday as… Read Full Review

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“Very easy and a good price ”

Written on: 28/07/2015 by Jamya316 (1 review written)

It was very easy to rent a car and the staff was very efficient and friendly… Read Full Review

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“Fake reviews coming up”

Written on: 28/07/2015 by hobbitgirl (1 review written)

Just watch, the next lot of reviews will be five star praising Easirent to the hilt and recommending them. Each reviewer will only have a single review and you can spot key words being repeated i.e. friendly staff, helpful, good value - none of which are true. Easirent keep on ripping people off again and again, but their time is coming... if you are reading this review, take heed - rent at your own peril… Read Full Review

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“Poor service”

Written on: 28/07/2015 by fiat5000 (1 review written)

I was really disappointed with the service because I was charged extra costs without being made of them up front. I was also told when I dropped t car off I may have to pay an additional £75 for the car to be cleaned. The car had some mud on it but only at the bottom of the doors. I went and washed it at the shell garage at the north terminal… Read Full Review

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“Another great hire!!!”

Written on: 28/07/2015 by darrenmidgley1 (1 review written)

This will be my second hire from these guys. They were courteous and very helpful. They bent over backwards to help out and my special thanks go to the Edinburgh airport team, who made my rental experience one that I would heartily recommend to anyone hiring a car. I was initially sceptical about the car I was given, as I'd previously been given a Fiat 500 and was offered a Kia Rio this time round, but kerbside appeal and general drive-ability are two different things. The Fiat may have been… Read Full Review

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“Worst Pathetic Experience”

Written on: 28/07/2015 by pgupta64 (1 review written)

I had hired Car all across the globe but this was my worst experience. Few things i want to highlight here are. 1) I booked and payed for Hyundai i20 but while pick up they gave toyota aygo. On this i asked representative to change car as this was not the one which i booked on it she said both are in same category & they can't change as they don't have i20. On their website itself cost of Aygo is less than half of i20. 2) While booking i took extra excess cover and paid for it also but… Read Full Review

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“Friendly and helpful, but inconvenient and chaotic”

Written on: 28/07/2015

The staff at Heathrow are all very pleasant and helpful, but the location and the process is inconvenient and time-consuming. It too more than an hour from leaving Terminal 5 to picking up the car. Similarly on the return it was an hour between dropping off the car and reaching the terminal - which is fine if you have the time, but not if you are pushed. If I had known this, I might have chosen a slightly more expensive company, but one that offered a free pick up service. With Easirent the… Read Full Review

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“Very good service”

Written on: 28/07/2015 by GradyAbernathy61 (1 review written)

Kind and helpful people at the desk. Brand new cars. Good prices. Please hire with them directly through their WEB site… Read Full Review

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“Receptionist with attitude with capital A”

Written on: 28/07/2015 by Dolanzt435 (1 review written)

On arrival at office door was locked 08:30 am, Was informed by member of staff he forgot to unlock door. I gave him my voucher and he allocated me Citroen car, on checking car it was both dirty and damaged. I informed the receptionist that I was not happy with car, he kept repeating that their was nothing wrong with car, he then told me not to be rude to him, which I was not, I replied to him "for the sixth time do you have a different vehicle or not, he then replied that he did,but we would… Read Full Review

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“Terrible customer experience”

Written on: 28/07/2015 by imPeterson189 (1 review written)

Will never use again due to numerous issues: - a few attempts to get through to ask for a pickup from the airport (had to leave a voicemail!) - pickup took longer than expected - staff on phone/ at desk abrupt, defensive and accusational (although pick up driver v friendly) - slow service - not enough staff behind desk & slow process - no option to return the car with a full tank - had to pay £30 upfront (in the Ts&Cs apparently) - huge excess of £1500 - too much paperwork - had to write… Read Full Review

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“Excellent!!!”

Written on: 28/07/2015 by Lucass1948 (1 review written)

Very easy booking engine and arrived to very friendly staff. Explained everything well and a pleasure to do business with. Will definitely use them again and recommend in the future. Thanks :)… Read Full Review

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“Great service”

Written on: 27/07/2015 by CassieN (1 review written)

The staff are fantastic - kind, patient and good humoured. The car was great to drive and I was offered an upgrade as I didn't feel confident driving an automatic. The unit is hidden behind Aldi... Many Thanks!… Read Full Review

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“A worthwhile car rental.”

Written on: 27/07/2015 by Cassidy1961 (1 review written)

From start to finish the experience was first class. 10 day car rental with no problems. A professional team that know what they are doing. I will be back… Read Full Review

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“Easy to rent ”

Written on: 27/07/2015 by Tierneylu375 (1 review written)

Very good experience driving Toyota auric hybrid thar I book it online with them and it seems that less time wasting car was ready to go. Only I booked for volvo v60 R design that was advertised on line and they told me they don't have it. Pick up location was too far and I hope that can open up more soon. I think is the matter of money that if you pay more you get more and no moaning. in total was a great experience driving with them… Read Full Review

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