Nearly 1 hour wait to get vehicle

★★★★☆
3.8 / 5
75.3% of users recommend this
  • Customer Service

  • Value For Money

YairElliott420's review of Easirent Vehicle Rental www.easirent.com

“Nearly 1 hour wait to get vehicle ”

Written on: 11/01/2017 by YairElliott420 (1 review written)

It wasn't busy, I was next customer in que.
Most staff at desk asking each other what to do, organised chaos, incompetent, lazy, asking personal questions.
Good Demonstration of how to provide bad customer service.
absolutely livid, frustrated and could not wait to get out from this horrid place..

  • 01/2017

    Date of hire (month/year)

  • london

    Country & City of hire

  • Average

    Condition of vehicle

  • Good

    Choice of vehicles

  • Customer Service

  • Value For Money

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