Easirent Vehicle Rental www.easirent.com Review

Easirent Vehicle Rental www.easirent.com
★★★★☆
3.8
75.0% of users recommend this
  • Customer Service

  • Value For Money

KIDOW's review of Easirent Vehicle Rental www.easirent.com

“I hired one of your cars at LGW through your agent...”

★★☆☆☆

written by KIDOW on 21/11/2014

I hired one of your cars at LGW through your agent rentalcars.com. When I did a search on the Internet they were the frst to pop up before your website. It was my understanding the rental car was to be pricked up at LGW. Not offsite that required waiting on a bus & going off site!!! Once at your company I was informed I had to pay extras (nearly double what I original paid on the website). I have never had to do ths with car rentals. I was especially annoyed, as well as other customers at your counter, that I had to pay extra for fuel. I was not warned about this, especially as I did not use much mileage. Ths was money I in effect wasted!! Yor staff were very friendly & informed me that if I had booked directly through your company website it would have saved me money significantly. I find ths very irritating & I really think you should do something about your agent which clearly makes a lot of money out of making your customers disloyal to you in the future because they have lost so much money!!!

  • Nov 2014

    Date of hire (month/year)

  • Gatwick

    Country & City of hire

  • Good

    Condition of vehicle

  • Excellent

    Choice of vehicles

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