Took money for fuel

Easirent Vehicle Rental www.easirent.com
★★★★☆
3.8
75.0% of users recommend this
  • Customer Service

  • Value For Money

488Tucker's review of Easirent Vehicle Rental www.easirent.com

“Took money for fuel”

★☆☆☆☆

written by 488Tucker on 21/11/2014

I had to pay for fuel when i picked up the car and had to return the car empty tank. When you rent a car you never know how long you will drive. I filled up full tank and return with half tank. Its was almost £ 60 fuel. I sent mail to customer service to ask about refund, No respons.

  • 10/14

    Date of hire (month/year)

  • London Gatwick

    Country & City of hire

  • Good

    Condition of vehicle

  • Good

    Choice of vehicles

  • Customer Service

  • Value For Money

Fredsbuddy's Comment

Written on: 21/11/2014

It's a real mystery to me how so many of the reviews have similar wording and they range from rip off to outstanding in the same Hire centres. On the same day at the same centre the feedback has been friendly, efficient, helpful and at the same time - Rip off, never use again. watch out, dishonest etc. I have to wonder what is going on? It's a mystery.

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