Want Heathrow Car Rental? Don't bother going elsewhere

Easirent Vehicle Rental www.easirent.com
★★★★☆
3.8
75.0% of users recommend this
  • Customer Service

  • Value For Money

cosmogeek's review of Easirent Vehicle Rental www.easirent.com

“Want Heathrow Car Rental? Don't bother going elsewhere”

★★★★★

written by cosmogeek on 14/08/2014

Easirent customer service - hard for anyone to do better! Arrived after an 18 hour flight and was 'looked after' and taken through all costs and best choices in a way even a jet-lagged customer could follow, by very pleasant staff. Even allowed to leave the car with them while went to another hotel to sleep before collecting and driving off the next day. Very impressed by the car age (almost new) and condition (kept it for 42 days). No problems at all with the car. Particularly liked that when we returned the car we were driven to our terminal departure area in it so that our luggage didn't have to be taken out until we were at the airport - this is an EXCELLENT feature of the service. Pity they couldn't collect us from the airport in the same way when we came to collect the car (now that would be 6 star service) but the free Heathrow Shuttle was only a 20 minute wait and the driver was very helpful and friendly.

  • 8th June 2014

    Date of hire (month/year)

  • Heathrow Airport, London, UK

    Country & City of hire

  • Excellent

    Condition of vehicle

  • Excellent

    Choice of vehicles

  • Customer Service

  • Value For Money

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