written by collgaz on 01/05/2013
We had my father in laws funeral to attend in Manchester and needed a larger vehicle for part of our rental period. After several conversations with the booking clerk who was extreemly helpful and professional, we arranged to pick up a small car and later in the week exchange it for a 7 seater.
This was a very distressing time for the whole family but was made a lot easier by the efficiency of the booking staff and the staff at the collection office who had even had the decency to arrange for the vehicle to be black as they knew it was for a funeral.
In our opinion they went above and beyond.
We will recommend this company to all our friends in Manchester as even though they are not a larger more commonly known company by being a smaller business they can give the customer more of a personal touch. Thanks again.
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