ECarz Reviews - www.ecarz.co.uk

★★★★☆
4.3 / 5
398
95% of users recommend this
  • Customer Service

  • Value For Money

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Latest Reviews

★★★★★

“Easy pick up and drop off ”

Written on: 17/08/2017 by jjSimpson4 (1 review written)

Easy pickup and drop off. Brand new car but it was not a VW Touran ( is it ever?)… Read Full Review

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★★★★☆

“Efficient ”

Written on: 13/07/2017 by Baileyfw64 (1 review written)

Easy to collect, busy at the airport,plenty of staff on the desk to assist. Drop off quick,efficient. Didn't like the first car, changed it no issues… Read Full Review

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★★★★☆

“Easy to use”

Written on: 25/06/2017 by Johnstonqx1970 (1 review written)

Easy to use website. Clear and concise. Good selection of cars and mileage options. I wouldn't hesitate to recommend to family or friends… Read Full Review

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★★★★☆

“Good value”

Written on: 10/06/2017 by 109Fernandez (1 review written)

Good value for money. Full to full petrol. Still not happy with hard sell on excess insurance despite informing staff that I had organised independently… Read Full Review

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★★★★★

“Efficient service at a competitive price”

Written on: 22/03/2017 by Chase196 (1 review written)

The booking process was relatively easy and came up with a good price. All the details were sent through in an email in very easy to understand terms. On arrival the booking process and pickup was very easy and efficient. We even got upgraded so that was a bonus. The car (Hyundai Tucson) was in good condition and very easy to drive. Returning the car was also handled very efficiently. We would definitely book with Ecarz again in the future. Thoroughly recommended… Read Full Review

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★★★★☆

“Great Customer Service”

Written on: 08/09/2016 by Sabih11984 (1 review written)

Great Customer server and friendly staff!!!… Read Full Review

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★★★★☆

“Car Hire Brazil”

Written on: 27/08/2016 by O'Neilcr7 (1 review written)

Easy communication, good price and extras very good company in Brazil LOCALIZA… Read Full Review

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★★★★★

“Ok car hire was excellent ”

Written on: 13/08/2016 by Potter190 (1 review written)

Great check in and return. Checked car in front of you, so no nasty surprises when you get home. Very fair service. I will use again. … Read Full Review

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★★★★★

“Good value”

Written on: 21/07/2016 by Abelt288 (1 review written)

Very easy to book. Collection and drop off very straightforward. No pushy sales person trying to sell extras. Very reasonable price. The shuttle service was very quick and straightforward as was the driver of minibus. Helped everyone with their cases. A very efficient service… Read Full Review

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★★★★☆

“Great hire”

Written on: 19/06/2016 by igMartin342 (1 review written)

I really liked the car I had and good value for money… Read Full Review

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★★★★★

“Very good and simple to book”

Written on: 27/05/2016 by Drogg (1 review written)

Car was brilliant. Easy book, pay, collect and use. All very easy. Just got a bit lost at the airport bringing it back. Drop off was some distance from the terminal and it was raining. We also had a wheelchair. W got wet. Just picking really. Other than that it was all great… Read Full Review

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★★★★★

“Quick and efficient service and the type of car I wanted”

Written on: 02/05/2016 by Spencerm242 (1 review written)

Bournemouth car hire is more convenient than many UK large airports as it is very conveniently located near terminal. So it is easy to collect car and be on the way quickly as proved to be the case. The rental was expected so also speedy and because I like to drive a small car was very happy to be allocated a nearly new Twingo. All good… Read Full Review

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★★★★☆

“Car wasn't available when we arrived & we were told we...”

Written on: 19/04/2016 by 91McCormick (1 review written)

Car wasn't available when we arrived & we were told we would need to wait 4-5 hrs for car. (Not what you want to hear after 20+ hrs travelling. ) They offered to take us to city hotel but we were going very 2.5 hrs south to my sister. Gave us a free upgrade& car was fantastic… Read Full Review

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★★★★☆

“Great Car Hire”

Written on: 02/04/2016 by MarquesWaugh (1 review written)

Great Car Hire. Only problem was at the airport to collect, they wanted the Visa Card I used to charge a large deposit and another for the fuel. Unfortunately I have a Visa card contactless and could not remember the PIN! Tried to get a wifi signal on phone then had to wait for EE to give me a 3G signal… Read Full Review

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★★★★★

“Alamp 3 day hire Las Vegas airport”

Written on: 04/03/2016 by pgHampton1984 (1 review written)

The Alamo desk was well staffed so I had a very short wait. By comparison the Dollar desk had a 1hr long queue. There was a choice of upgrade cars which was a nice surprise so I took my pick of a new Jeep model. Returning with the tank FULL was easy due to several nearby gas stations. On return they just read the fuel gauge and give you a receipt. You are meant to keep your own fuel receipt from a garage within 10 miles to prove you actually filled it up - that's if you are asked to prove it -… Read Full Review

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★★★★★

“good hire company”

Written on: 01/02/2016 by Bennettkm350 (1 review written)

good prices, good service, no hidden extras - make sure that you have CDW excess insurance BEFORE you go… Read Full Review

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★★★★☆

“Good deal”

Written on: 05/01/2016 by Ray127 (1 review written)

Easy to use website and value for money. The car we got was clean and tidy and the walk to the pickup and drop-off points was just a few minutes. The service give over phone and at the pick up counter was good and customer friendly. No problems with the car during the rented period. I would use eCarz in the near-future again in case I needed a car again. plus point was that there were no hidden costs during booking and collecting the car. Keep up the good service and value for money. Keep up… Read Full Review

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★★★★☆

“Scruffy car but cheap”

Written on: 07/11/2015 by Oxter (2 reviews written)

First car given the cig. lighter socket was fused so our sat nav was no good. Discovered before leaving. Immediate exchange given. Bodywork was scruffy - a Europcar one but it drove ok for a 1 litre. Very little power as expected but economical. No hassle at all at desk. Quick check on return and signed off as full and undamaged. … Read Full Review

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★★★★☆

“Scruffy car but cheap”

Written on: 07/11/2015 by Oxter (2 reviews written)

First car given the cig. lighter socket was fused so our sat nav was no good. Discovered before leaving. Immediate exchange given. Bodywork was scruffy - a Europcar one but it drove ok for a 1 litre. Very little power as expected but economical. No hassle at all at desk. Quick check on return and signed off as full and undamaged. … Read Full Review

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★★★★☆

“Car hire in Scotland”

Written on: 13/09/2015

I collected my rental car from Thrifty at Inverness Airport. It was meet and greet so I was quickly transferred to the hire depot and quickly completed the paperwork. All was very efficient and staff were friendly. I chose the cheapest hire available and paid well in advance and was very pleased to be given a free upgrade. I would use this company again… Read Full Review

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