Never use again

Do you Spain www.doyouspain.com
★★★★☆
4.1
From 4139 reviews
80.8% of users recommend this

  • Customer Service

  • Value For Money

efBain45's review of Do you Spain www.doyouspain.com

“Never use again”

★☆☆☆☆

written by efBain45 on 24/07/2016

I have used Do You Spain twice before & have just returned from Spain having used them again & now will never use them again & I will tell my friends the same. They completely missold their 'insurance' product to us so word of advise do not take this. They then told us a representative from OK Rent a car would meet us at the airport, this did not happen! We had to search for their 'representative' for 1 hour & with 3 small kids this was no joke. All I will say to anyone booking through them is DONT! Their customer service is appalling but I have to say OK Rent A Car turned out to be great.

  • 12/07/2016

    Date of hire (month/year)

  • Barcelona, Spain

    Country & City of hire

  • Excellent

    Condition of vehicle

  • Excellent

    Choice of vehicles

  • Customer Service

  • Value For Money

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Gemmas0903's Comment

Written on: 26/07/2016

Hi I had the exact same thing happen to us, we took out extra insurance through Doyou Spain then when we went to collect the car the hire company wanted another £80 insurance what we did not have so had to walk away without the car!! They are an absolute rip off!!

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