Other reviews must be confused - in defence of doyouspain

“Other reviews must be confused - in defence of doyouspain”

Written on: 28/01/2012 by Bristoldave

We've used doyouspain.com every summer for a two week hire for five years. Never had any problems and crucially to many of the earlier reviews, we have never paid up front. Anyone who has must be using someone else. When you reserve a car the email tells you exactly who the hire has been placed with, so you can immediately see if it is an on-airport hire or one that needs a transfer. Two years ago our initial hire was placed with a off airport hire as it was a special offer and a little cheaper. I just cancelled this hire, no charge, and rebooked at 'normal' prices, only a few euros more in fact, and hired from on- airport.

All our hires have been allocated to either Auriga crown or Goldcar and every time the car has been pretty new and in pretty good condition. We had a dent & scratch on the car last year, we just told the rep in the car park who marked it on the hire form, and we took a picture, just in case, but never had any come back.

Yes there are some extra charges. The insurance is a standard insurance and it is better to upgrade to full CDW, but this is absolutely standard in all but 'premium' rental companies, and only adds about €3 per day to a maximum of about €30. They also operate the standard fuel tank 'scam' but again show me a budget operator that doesn't. We've always used the full tank so the cost of the 'scam' is only the convenience charge of about €20 of them providing the fuel in the first place.

Given that a 2 week hire with them for a ford focus estate comes in typically at least €200 less than a premium rental company (hertz, europcar etc) they come in all inclusive still far far cheaper.

AND YOU PAY NOTHING UNTIL YOU PICK THE CAR UP. IF YOU ARE PAYING UPFRONT YOU ARE NOT USING THE RIGHT BROKER