Delpaso Car Hire Reviews - www.delpasocarhire.com

★★☆☆☆
1.6 / 5
38
16% of users recommend this
  • Customer Service

  • Value For Money

? Ask our helpful community of experts about this product or company
Delpaso Car Hire www.delpasocarhire.com - Ask a question now

Media Gallery for Delpaso Car Hire www.delpasocarhire.com

Delpaso Car Hire www.delpasocarhire.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★☆

“Good efficient service”

Written on: 24/03/2015

Used del paso no problems was worried when read reviews. Picked up at airport within 5 minutes. Took over to car hire. Delt with right away by very polite admin. Paper work and infomation given and explained. Decent enought automatic car at really low price. On return keys handed over, car checked no problems and took over to departures again all sorted within 5 minutes. Will defiantly use again . Took out extra insurance at desk as find it easier to take insurance out with car hire firm I am… Read Full Review

Report this review
★☆☆☆☆

“Total hassle do not use!!”

Written on: 14/03/2015 by Christobell (1 review written)

As with other reviews I had booked a 9 seater mercedes and got a battered old Nissan, only half the seat belts worked, screen wash nothing came out, wiper blades only cleared 30% of the dew off the screen in the morning. I was dealt with on arrival by a very rude man who insisted that I had not taken out the extra insurance and just kept spouting all the horrible things that would happen to me if this happened or that. I produced the Gold cover insurance the company I booked the vehicle with… Read Full Review

Report this review
★☆☆☆☆

“Delpaso - Abysmal”

Written on: 27/02/2015 by esMoser282 (1 review written)

Via the economy car bookings on the internet I asked for a VW Touran- as I knew this car would make it up my incredibly steep drive at my house in Spain. I then, in the comments box, ( before the car was confirmed) advised it had to be that car due to my long steep concrete drive. When I arrived at their offices and after waiting 30 minutes just to talk to the girl ( so many other people arriving wanting to exchange their car hire!) she told me they didn't have one so I was given a Citroen… Read Full Review

Report this review
★★★★★

“Excellent company with low prices and great service!!!”

Written on: 23/01/2015 by Hercules007 (1 review written)

I´ve been visiting the Malaga area in Spain 9 times over the last 2 years and i ALWAYS use Del Paso Car Hire. I have tried some of the other rental companies near the airport but non of them can compare with the serviceminded staff at Del Paso Car Hire! They even gave me a VIP membership witch means I can jump the line if there is very busy. Once I forgot my phone in the car while I were late and only thinking about talking the FREE shuttle-service as fast as i could. One of the… Read Full Review

Report this review
★☆☆☆☆

“DON'T DO IT !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!”

Written on: 14/01/2015 by markf340 (1 review written)

I rented from Delpaso in August 2012 and experienced all the "Business practices" mentioned in the other reviews. Their business model seems to be as follows. 1. Advertise a low price and get you to pre-pay so you are suckered in. 2. Perform the Full/empty trick with overpriced fuel. 3. Rent you a complete heap covered in scratches, dents, and scrapes. You now will be subject to the hard sell for extra insurance to cover the excess and glass etc. This will cost as much or more than the… Read Full Review

Report this review
★☆☆☆☆

“BEWARE: AVOID AT ALL COSTS!!!”

Written on: 26/10/2014 by yfLake1962 (1 review written)

Rent a car from them at your own risk! They will find any excuse to take money from your deposit and theres no point arguing because your back at the airport on the way to catch your flight home and they have your card details. They took €200 off my card for damage to a lock that was already on the car when we picked it up! The cars are generally old and I saw one or two that wouldnt have passed an MOT in England! Since renting from them I have heard so many horror stores about this company… Read Full Review

Kellywilliamson's Comment

Written on: 18/12/2014

hi there - same thing happened to me - out of interest what make and model was the car - chevrolet by any chance?

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“unos sinverguenzas”

Written on: 08/10/2014 by McCleary139 (1 review written)

Prometen una cosa que saben que no cumpliran y que a 500 km de casa twndras que joderye y aguantar una estafa… Read Full Review

Report this review
★☆☆☆☆

“Unsafe cars very rude staff”

Written on: 04/10/2014 by Gd1603 (1 review written)

i rented a car from Del Paso for 1 month, after 3 days the front wheel broke off while I was travelling at speed on the motor way. The breakdown vehicle returned me and the broken car to the depot where I was refused a replacement car or assistance of any type, it was only when I called the police that anything was done. I am still Aawaiting a refund and also the return of a further 100€ that was taken without authorisation from my debit card, as fa as I am concerned this company needs… Read Full Review

Report this review
★★★★☆

“Better than expected”

Written on: 30/09/2014 by Parksider (1 review written)

Was allocated Delpaso via economycarrentals.com. After reading the atrocious reviews on this web site, I nearly cancelled, but then took it as a challenge. Rental charge for 6 days was a mere 12€ but I knew they would make it up via fuel charges or loss of deposit. I emailed Delpaso and requested fuel charges for a Citroen C1 car and they replied quickly with "Service charge is 19Euros and the full tank of fuel depending on the model is between 52,50Euros and 67,50Euros. I took out excess… Read Full Review

Report this review
★★★★☆

“Delpaso experience”

Written on: 14/09/2014 by tarifafan (1 review written)

Just returned from our vacation in Spain/Andalusia, used Delpaso car during all the journey along (28-08 to 11-09). We got economy car (Seat Ibiza), it was in good condition, nothing to say else, it ran fine, total of about 1000+/- km. The fuel was provided on full-empty basis, so that you return it with the emtpy tank in the end, the conditions were that we pay for the full tank at the office desk. The only unexpected (not described in pre-rental conditions) thing was 25 euro service fee… Read Full Review

Report this review
★☆☆☆☆

“DO NOT HIRE FROM DELPASO. SHARP PRACTISE. ”

Written on: 25/08/2014 by Catelyono (1 review written)

They sold us 'complete insurance'. They gave us a car full of scrapes and scratches (that also smelled very strongly if cigarette smoke) without paperwork detailing damages. When we returned the car they accused us of the damage. 'Sir where have you been in this car' said by the delpaso man with a tone of disbelief and accusation. We were not happy. We are a family with children and actually had been very careful with the car both whilst driving and choosing where to park. Having disputed his… Read Full Review

Jeremie006's Response to Catelyono's Review

Written on: 26/08/2014

J'ai loué une cabriolet 207 cc a mon arrivé on me donne une fiat 500 avec le toit ouvrant donc plus petit vehicule et pas cabriolet juste un toit qui s'ouvre il on pas voulu me donner plus grand il me repondait qu'il en avait pas de plus le loueur compte 98€ de pleins d'essence en plus de la location non mais faut arretter de prendre les gens pour des idiots j'ai un range rover et le pleins me coute 80€ Pour finir publicité mensongere le loueur se trouve a 800 metres de l'aeroport et pas dans l'aeroport il faut emprunter une navette pour y aller .
C'est la derniere fois que je loue chez eux

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“avoid these people”

Written on: 20/08/2014 by HelenGoodwin305 (1 review written)

Dreadful old car. 95 euros for a tank of petrol in a car that can only take 50 euros. On return, attempted to take 300 euro deposit for tiny hairline imperfections to bodywork that was already battered to hell before I took the car. Luckily I had time on my hands before my plane departed and argued until they gave up. Dishonest people. Never go near them… Read Full Review

Report this review
★☆☆☆☆

“Worst car hire in Malaga!!”

Written on: 12/08/2014 by Dutchman41 (1 review written)

I hired a car for three weeks with extra insurance, after two weeks the electronics in the door was broken so you could not open the door from the inside. We went back to Delpaso car rental and they gave us a new car, when we returned the car a week later they told is everything was oke and they brought us to the airport, until then I was satisfied with Delpaso. When I came back home and I looked at my creditcard statement the deposit was not yet refunded. When I contacted Delpaso they wrote… Read Full Review

Report this review
★☆☆☆☆

“Surly and rude. Dangerous breaks. Rip off ”

Written on: 11/08/2014 by Lhink (1 review written)

Rude lady threw keys at me and met with similar when dropped off. Began texting her friend half way through serving us. Dodgy hand break and break pads so worn the car made a grinding sound when stopping! Charge the earth for petrol. The centre is away from the airport do not easy to get to when dropping off. Avoid!… Read Full Review

Report this review
★☆☆☆☆

“Rip off merchants! BEWARE!!!”

Written on: 11/08/2014 by perper2014 (1 review written)

The car was a piece of old junk fopr starters. They charge you €90 for a full tank of fuel which would cost you €60 at the pump. They are well known for making up some excuse to take money from your security deposit. In my case they said there was some sand in the boot and charged mne €40 to clean it. I told them most people will go to the beach when they holiday on the Costa Del Sol so they should expect a bit of sand! There was no sand in the boot that couldnt be vacumed in about 30… Read Full Review

Report this review
★☆☆☆☆

“Rip off merchants”

Written on: 04/08/2014 by Wazzermazzer (1 review written)

Fuel policy is a rip off €110 for € 70 of fuel... Hassled the hell out of us to take their extra insurance and when we didn't the staff were stroppy... When I returned the car there were feint marks on The side of the car from bushes next to the road which I rubbed partly off with my finger ... They wanted to charge me 100 euros for a polish... When I asked for a cloth from their valet ing department so I could remove the marks they refused... They also charged me € 50 for a bulged tyre… Read Full Review

Report this review
★☆☆☆☆

“Not for you, you don't get value for your money...”

Written on: 03/08/2014 by Zappafish (1 review written)

We got a bad Opel Combo or whatever. A pizza delivery car Wilhelmsen fire seats. It lokal Carl, and it SAS. The aircondotion leaked fluids, and the were some strange fumes steaming out of the ventilationsystem in addition to the strange sounds coming from the engine when we reached about 60 mph. This in addition to the fact that one of the seatbelts were broken, and there were thrash and garbage in the car when we got it. We reached our destination, called them up and got met with ignorance… Read Full Review

Report this review
★★★★☆

“I was surprised they were OK, fuel rip-off as expected”

Written on: 30/07/2014 by skarpetizdziuro (1 review written)

I picked them through the travel supermarket car hire comparison due to one of the lowest prices (7gbp/day) and low deposit (300eur). I read the terms and conditions and opinions so I was aware of the risk and fuel rip off. I bought insurance4carhire for a year for 38gbp just in case of scratches/crash/theft. I emailed them with a couple of questions before the rental but they did not answer. I refused to take the excess insurance from them and they were not insisting for me to take it. There… Read Full Review

Report this review
★☆☆☆☆

“Stay away”

Written on: 23/07/2014 by Espenisaksen (1 review written)

5 time in Malaga, and have always rented a car frome different companies; record Cars, Sixt and Malaga cars. Never been any problems. Either they have given us the right category or bigger. But not Delpaso; they had only the smallest cars avalebel. No Peugot Partner or simular. So they told at least four families. They gave us some Ford Fiestas. And the worst; they had no problems doing that! Sorry they said, its not our problem! So people; choose another firm!… Read Full Review

Report this review
★★★★★

“our car hire”

Written on: 19/07/2014 by keith.joseph.568 (1 review written)

Booked with this company 2 days before going on holiday, excellent price compared to others.then read the reviews very anxious. But no need to worry service excellent car great..would recommend. Keith and juliejoseph nottingham… Read Full Review

Report this review
overview