Delpaso Car Hire Reviews - www.delpasocarhire.com

★★★☆☆
3.0 / 5
126
50.8% of users recommend this
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Delpaso Car Hire www.delpasocarhire.com

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Latest Reviews

★☆☆☆☆

“Long standing customer --- but never again!”

Written on: 25/08/2016 by charlep (1 review written)

I am a longstanding customer of DelPaso that has used them consistently for the last three years without any incident. Howevever, I have noticed in the past year, that the level of service had declined and prices - such as the deposit if you do not choose their insurance, and the list of prices in the event of an incident -- had dramatically increased. When I inquired, I was told 'well we have to make our money somewhere'. During my most recent trip, I had paid for after hours collection, due… Read Full Review

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★★★★★

“Ups!”

Written on: 18/08/2016 by HaraldurJonsson70 (2 reviews written)

I am from Iceland and I love the sun. I booked a car with doyouspain with this company. I bought the doyouspain insurance and when I arrived at the office of delpaso they offered me to choise between their coverage or to leave a deposit of 1.500€ for the nine seater. I chose leave a deposit because I have my own insurance with the broker. The lady warned me that if someone scratches my car, I must to pay it. The second day of my holidays, I parked the car into carrefour, I had a problem with… Read Full Review

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★☆☆☆☆

“Not worth the risk!”

Written on: 17/08/2016 by MyahCarter195 (1 review written)

We collected our vehicle at Del Paso near Malaga Airport on Wednesday 3rd August about 18:45. We hired a Fiat Doblo Manual Transmission car. We were told the car was new so were not surprised that the rep didn't come out with us to check the car. I started to check the car with my dad but was distracted by looking for a map of our destination & was quite happy that we had a new car so didn't expect to see any damage. With 3 kids on a very hot arrival, we made the mistake of not thoroughly… Read Full Review

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★☆☆☆☆

“Dishonest Company-Travellers Beware!!”

Written on: 15/08/2016 by Marypoppins66 (1 review written)

Dishonest company-Ruined the end of our holiday. We collected our vehicle at Del Paso in Malaga on Thursday 4th August after a very early start and 10 hours of travelling. The car we originally asked for was not available so we were allocated a Black Fiat 500 L. 1.3 my partner inspected the car and it had clearly not been washed and had surface scratches all down both sides of the vehicle that had not been highlighted on the paperwork. My partner queried it and asked for one of the employees to… Read Full Review

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★★★★★

“Good experience”

Written on: 13/08/2016 by lyndaillinois (2 reviews written)

It was my second time in spain, first time in malaga. I rented a car with this company and I am very happy with them. I contacted them by phone, they gave me a price for the car with total cover and I must return the car full. They need my flight number and my name. I did not pay by phone. When I arrived at the airport, a men was waiting for me, he explained me where i need to go to take the courtesy bus. The driver was careful and fast. I paid on the desk with my credit card, not cash. They… Read Full Review

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★★★★★

“Fantastic experience”

Written on: 13/08/2016 by Kasey153 (1 review written)

Hi, I booked a 9 seater car for tour around Andalucía, I got a brand new volkswagen transporter. Price including total coverages was really cheaper comparing other similar companies. The experience was very satisfying… Read Full Review

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★★★★★

“Good service and value”

Written on: 12/08/2016 by alfonso.merida.ruiz (2 reviews written)

I had read some negative reviews about this company, but they were not correct at all: great service, very nice staff and we received a fine car. We took full coverage, we were on holidays and we wanted to worry about nothing. We highly recommend this company… Read Full Review

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★★★★★

“Excellent price”

Written on: 11/08/2016 by stonesjack (2 reviews written)

I rented an affordable car for a week, and price was excellent, including coverage. I paid less than others companies and the experience was great. The car was fine and people was friendly… Read Full Review

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★☆☆☆☆

“Spoilt my holiday ”

Written on: 10/08/2016 by Jordanvo107 (1 review written)

Do not use these!  When we arrived at doggie we were informed that our 9 seater had been given away as we took too long - we lined up for hour and half. After very poor customer service - women with poor attitude and unhelpful we were offered 2 cars , we only had one driver so had to take 150 euro taxi and car and were informed we would get 9 seater following day. After 1.5 hour drive back to office we were told car was not here and come back in 2 hours - we did and still no car - we waited 6… Read Full Review

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★★★★★

“Recommended.”

Written on: 09/08/2016 by ThaliaT (2 reviews written)

Hi, I used this company, and all was right. I was traveling Andalucía for three weeks and the car was fantastic, i pair for total coverage to avoid problems… Read Full Review

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★★★★★

“Great Experience.”

Written on: 08/08/2016 by CalForema (2 reviews written)

Hello I rented a car for 2 weeks on June, and my experience was really good. Car was clean and it didn't have many km. Staff was friendly. I will repeat next year and I will recommended to my family and friends… Read Full Review

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★★★★☆

“Good Car Rental Service”

Written on: 07/08/2016 by Arberts (1 review written)

My family and I have rented a car using Del Paso Car Rentals and were fortunate enough to find it to be a good choice. The car was as ordered and expected. Clean, fully functional and with no noticeable signs of damage. On a whole, they offered what I would consider to be a good fair price, and the staff were helpful when necessary. So all in all, a very good experience and I would most certainly recommend them to friends and family that are planning to visit Malaga. Also, as I will probably be… Read Full Review

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★★★★★

“Excellent service”

Written on: 23/07/2016 by Bevbacon (1 review written)

Used Del paso for months, recommend them to all my friends. Everyone who has served me has alway been very polite and extremely helpful. The cars have been very good great condition. Speedy pick up service from the airport… Read Full Review

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★★★★★

“Recommended, good prices”

Written on: 22/07/2016 by JohnGoodman3 (1 review written)

Hi. I have a home in Marbella, near Malaga them I visit malaga several times a year. Since i discovered Delpaso I always rent with them. good rates and good service. If you get their coverage you will have no problems. In summer I recommended to book few months in advance… Read Full Review

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★★★★★

“Good Experience”

Written on: 22/07/2016 by anthonygil (1 review written)

Hello, I hired a car for two weeks, I booked a 'C' group from their web page. They give me a new Fiat 500L, Their price was excellent in comparison other companies. I prefer book a car with final rent a car company instead internet broker, because if you have any problem is better don't have intermediaries, also you don't save enough money. … Read Full Review

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★★★★★

“excellent company to rent”

Written on: 22/07/2016 by Garner57 (1 review written)

I have rent every time I go to Malaga and I have received excellent treatment. This company has a excellent car to rent and very good price. … Read Full Review

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★★★★★

“Good cars good price”

Written on: 21/07/2016 by Goodeme400 (1 review written)

I visit Spain twice a year and since i discovered Delpaso car hire, I always rent with them. I have been getting good price and service so far, In the beginning I did not get an insurance but I did a scratch to my car and had to pay 200 euros, then I always get full coverage. I recommended all my friends get full coverage… Read Full Review

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★★★★★

“A great company”

Written on: 18/07/2016 by Kostka85 (1 review written)

I asked them by email about a big car for 6 persons, one hour later I had response. I was told that they had availability of 7seater. I was quoted the total price with total coverage, we didn’t have to pay for the fuel and, also, we had a free driver. The same day that we were arriving at Malaga a Delpaso employee called me and he explained me what to do at arrival at Malaga airport. When we landed, I called at the office and the driver came and pick up us. We were in the office 7 minutes… Read Full Review

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★☆☆☆☆

“Do not under any circumstances use this company I...”

Written on: 16/07/2016 by BarrettWood405 (1 review written)

Do not under any circumstances use this company I picked up my del paso hire car from Malaga airport at 8pm on the 2nd of July 2016 for a 2 week hire. When I received the car it was very badly damaged. The documentation showed only 2 scratches however I took 50 pictures (dents, dinks, scratches,windscreen chipped etc etc). The representative did not leave his desk so I completed this check myself. After fitting the child seats myself, originally dumped in the office by the customer service… Read Full Review

Mattben10's Comment

Written on: 02/08/2016

Lol this has made me laugh as I have just had a very similar problem with the DelPaso.

I the same took many pictures as the car had been previously used in a demolition derby and got them to sign the paperwork, unfortunately I was doing this at 10.30pm in the dark and missed off the door lock that was damaged. This I spotted the next day and knew I was in for "Battle Royale" on return.

When I returned the car, the woman in question waked round the car, not even bothering to look at the dents and scratches went straight to the door lock like a heat seeking missile. This I was told I would be charged for???? I created quite a scene in the car lot, so much that the manager told her to check the previous return paper............................Guess what???? It was on there, and did she apologise? NO, she said on this occasion she would "let me off" lol

This then added fuel to my fire and I insisted an explanation as to when it was not added in the first place. As she had no explanation to this she stated yelling at me that she did not need to look at that last rental sheet and she did it as a "good will gesture" haha. When I tried to respond (and this is no word of a lie) she threw the rental paper at me and shouted "YOU GO TO THE AIRPORT"

If anyone reads this DO NOT USE DELPASO CAR HIRE!!!! It may spoil your holiday.

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★★★★★

“Excellent”

Written on: 07/07/2016 by MissNorrington (1 review written)

We rented a car with this company while we were in our vacation resort in Calahonda. We spoke to the receptionist and he made all the arrangements with Del Paso Car Hire. A pleasant lady brought the car and sorted out all the paperwork in within a short time. We needed the car as we wanted to visit Ronda and to go back to the airport, we preferred to have our own car hire instead of taking a taxi. The car was an automatic Hyundai I30. It was spotlessly clean. The lady explained us how… Read Full Review

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