Delpaso Car Hire Reviews - www.delpasocarhire.com

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Latest Reviews

★☆☆☆☆

“Worst car hire in Malaga!!”

Written on: 12/08/2014 by Dutchman41 (1 review written)

I hired a car for three weeks with extra insurance, after two weeks the electronics in the door was broken so you could not open the door from the inside. We went back to Delpaso car rental and they gave us a new car, when we returned the car a week later they told is everything was oke and they brought us to the airport, until then I was satisfied with Delpaso. When I came back home and I looked at my creditcard statement the deposit was not yet refunded. When I contacted Delpaso they wrote… Read Full Review

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★☆☆☆☆

“Surly and rude. Dangerous breaks. Rip off ”

Written on: 11/08/2014 by Lhink (1 review written)

Rude lady threw keys at me and met with similar when dropped off. Began texting her friend half way through serving us. Dodgy hand break and break pads so worn the car made a grinding sound when stopping! Charge the earth for petrol. The centre is away from the airport do not easy to get to when dropping off. Avoid!… Read Full Review

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★☆☆☆☆

“Rip off merchants! BEWARE!!!”

Written on: 11/08/2014 by perper2014 (1 review written)

The car was a piece of old junk fopr starters. They charge you €90 for a full tank of fuel which would cost you €60 at the pump. They are well known for making up some excuse to take money from your security deposit. In my case they said there was some sand in the boot and charged mne €40 to clean it. I told them most people will go to the beach when they holiday on the Costa Del Sol so they should expect a bit of sand! There was no sand in the boot that couldnt be vacumed in about 30… Read Full Review

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★☆☆☆☆

“Rip off merchants”

Written on: 04/08/2014 by Wazzermazzer (1 review written)

Fuel policy is a rip off €110 for € 70 of fuel... Hassled the hell out of us to take their extra insurance and when we didn't the staff were stroppy... When I returned the car there were feint marks on The side of the car from bushes next to the road which I rubbed partly off with my finger ... They wanted to charge me 100 euros for a polish... When I asked for a cloth from their valet ing department so I could remove the marks they refused... They also charged me € 50 for a bulged tyre… Read Full Review

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★☆☆☆☆

“Not for you, you don't get value for your money...”

Written on: 03/08/2014 by Zappafish (1 review written)

We got a bad Opel Combo or whatever. A pizza delivery car Wilhelmsen fire seats. It lokal Carl, and it SAS. The aircondotion leaked fluids, and the were some strange fumes steaming out of the ventilationsystem in addition to the strange sounds coming from the engine when we reached about 60 mph. This in addition to the fact that one of the seatbelts were broken, and there were thrash and garbage in the car when we got it. We reached our destination, called them up and got met with ignorance… Read Full Review

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★★★★☆

“I was surprised they were OK, fuel rip-off as expected”

Written on: 30/07/2014 by skarpetizdziuro (1 review written)

I picked them through the travel supermarket car hire comparison due to one of the lowest prices (7gbp/day) and low deposit (300eur). I read the terms and conditions and opinions so I was aware of the risk and fuel rip off. I bought insurance4carhire for a year for 38gbp just in case of scratches/crash/theft. I emailed them with a couple of questions before the rental but they did not answer. I refused to take the excess insurance from them and they were not insisting for me to take it. There… Read Full Review

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★☆☆☆☆

“Stay away”

Written on: 23/07/2014 by Espenisaksen (1 review written)

5 time in Malaga, and have always rented a car frome different companies; record Cars, Sixt and Malaga cars. Never been any problems. Either they have given us the right category or bigger. But not Delpaso; they had only the smallest cars avalebel. No Peugot Partner or simular. So they told at least four families. They gave us some Ford Fiestas. And the worst; they had no problems doing that! Sorry they said, its not our problem! So people; choose another firm!… Read Full Review

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★★★★★

“our car hire”

Written on: 19/07/2014 by keith.joseph.568 (1 review written)

Booked with this company 2 days before going on holiday, excellent price compared to others.then read the reviews very anxious. But no need to worry service excellent car great..would recommend. Keith and juliejoseph nottingham… Read Full Review

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★☆☆☆☆

“Avoid at all costs!”

Written on: 02/07/2014 by Frostmq451 (1 review written)

We booked 6 days carhire via holidayautos.com at a cost of eur77.00 incl insurance. to be collected from Del Paso car hire in Malaga. On arrival at Delpaso desk we were charged a further eur109.00, (eur39.00 extra insurance and a ridiculous eur70.00 for a full tank of unrefundable petrol!) The agent handed us paperwork saying this is the total car hire fee, (we got a small Fiat Panda!), but checked next day and the original eur77.00 was off my credit card! This fee well exceeded what our… Read Full Review

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Johnperrins53's Comment

Written on: 02/07/2014

Wish I'd seen this review before hiring from Del Paso. 105 euros for diesel. Tank takes 53 litres @ 1.40 per litres = 74 euros. Also lost half my 300 euros for damage they allege I caused. A "small chip" on windscreen and cracked reflector (which was pointed out to them when I picked car up!!!)
Still trying to get money back. Heads and brick walls come to mind. Avoid them at all costs. Go for reputable companies. You're right - rip off merchants.

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★☆☆☆☆

“MAKING MONEY THROUGH DECEPTION”

Written on: 26/06/2014 by STEWART2014 (1 review written)

We hired 2 cars from Malaga airport car rental (Car Trawler) one for my daughter and family, and 1 for us, my daughter got her car from Avis, we got ours from Del Paso, big mistake, my daughter got a brand new Renaut Captur, fuel-pick up full return full, which I had asked for on both cars, we got ours from Del Paso, a knackered old battered corsa, charged 90 euros for a tank of fuel as on 14 day hire they don't offer the full/full option. We returned the car, it was checked over by a member of… Read Full Review

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Johnperrins53's Response to STEWART2014's Review

Written on: 02/07/2014

Wish I'd seen this review before hiring from Del Paso. 105 euros for diesel. Tank takes 53 litres @ 1.40 per litres = 74 euros. Also lost half my 300 euros for damage they allege I caused. A "small chip" on windscreen and cracked reflector (which was pointed out to them when I picked car up!!!)
Still trying to get money back. Heads and brick walls come to mind. Avoid them at all costs. Go for reputable companies. You're right - rip off merchants.

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★☆☆☆☆

“I rented a car from Delpaso 15th - 26 April. We were...”

Written on: 07/06/2014 by Nathaliep390 (1 review written)

I rented a car from Delpaso 15th - 26 April. We were offered extra insurance which we declined and paid the 450 euros deposit as we had our own holiday car insurance. On our return we dropped off the car and it was inspected no damage was found or reported to me. When I received my bank statement Delpaso had taken 298 euros from my account and sent me the invoice via email for damage to the vehicle. This is now being disputed through Car Trawler who's reviews are as equally as bad… Read Full Review

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Johnperrins53's Comment

Written on: 02/07/2014

Seems to me they do this as a matter of course and invent damage to vehicles that have been rented. I'm trying to get back 150 euros.

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★☆☆☆☆

“Watch out for Del Paso”

Written on: 12/05/2014 by bart45 (1 review written)

Hi all, I want to explain what happened to me so everybody can be warned NOT to rent a car at Del Paso car hire. This is what happened to me: On April 2nd, we rented a car at del Paso Car Rental for 3 weeks. The car was a Seat Ibiza or similar (group B) and we received an Opel Corsa. The employees from Del Paso were friendly at first and they kindly asked us the following at pick up: “You rented a car with us that has a Collision Damage Waiver insurance. For 75 EUR extra you can have full… Read Full Review

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★☆☆☆☆

“Rip Off”

Written on: 22/04/2014 by Craigbt261 (1 review written)

Just returned from trip to Malaga and inadvertently used Del Paso, I had searched for a "full to full" petrol tank option and Argus came up but the local providers were Del Paso. Very unimpressed with them taking €98.34 for a full tank of petrol for a category A car which had to be returned EMPTY. I told them that I had booked a "full to full" option and they pointed to small print in the agreement that said this term only applied to 2-3 day rentals. In addition, they put tremendous… Read Full Review

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★☆☆☆☆

“Avoid like the plague”

Written on: 21/04/2014 by Abagailq1967 (1 review written)

110 euro charge for fuel, and we only used half a tank, and no refund for unused fuel. Car was badly dented and scratched and waited ages at check in desk to collect. Travel frequently to the area and will definitely not use again… Read Full Review

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★☆☆☆☆

“Avoid at all cost!”

Written on: 16/04/2014 by kaik7 (1 review written)

I wish I saw the opinions before we rented a car in Delpaso Malaga. There is a huge additional cost added to the initial rent: full tank (no possibility of returning a car with a full tank), additional insurance, second driver. All in all we paid more than we would have paid at the airport. We have got an old, tired car. Scratched, stained, with broken pieces inside. The hand brake wasn't working. The windscreen wipers were used and barely working. The car, though it had 3.0 liter engine would… Read Full Review

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★☆☆☆☆

“Total rip off and no customer service ”

Written on: 13/04/2014 by Gary00007 (1 review written)

Between the cost and customer service I have not got any good things to put in this review , U will not make any saving compared to the airport car hire , and the 10 year old car they give us just managed to get us about with a few clinking noises ,, with plenty of scratches to go with it , BEWARE off there Hidden charges I would not recommend to any friends or family… Read Full Review

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★☆☆☆☆

“Fuel charge even with a full tank”

Written on: 26/02/2014 by mikoskin (1 review written)

Total ripoff, 136 euros fuel charge when vehicle was returned with full tank… Read Full Review

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★☆☆☆☆

“Use at your financial peril!”

Written on: 24/02/2014 by Jimmydos (1 review written)

30 mins wait to be collected by courtesy van. One hour to get the car. A clapped out Kia Piccanto, top speed 80 kmph (100 downhill with following wind). Parts missing, stains on seats, iffy clutch and brakes and covered with dents and scratches. I took photos. When drawn to their attention the smug reply was that's what you pay your insurance for. 70 euros for a full tank of 35 litres ie 2 euros a litre (sold at 1.40 just 50 yards away. Very, very difficult to get to from south Malaga. I have… Read Full Review

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★☆☆☆☆

“Ever never hire a car from DELPASO CAR HIRE, Malage”

Written on: 23/02/2014 by Disappointed_Customer_Feb_2014 (1 review written)

You will be charged 117 € - for a tank of fuel - and rerurn empty. Even if you only hire thew car for 2 days. All cars. For car like Renault Clio, Ford Focus etc. Size of car doesn't matter. You will have an old car - our car's mileage were over 80000 km If you have ordered a car like Opel minivan Zafira you will have a Renault minivan Kangoo - and many other stories - besides all the stories that can be told about insurance assault and deprivation of deposit etc A very good advice: stay… Read Full Review

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★☆☆☆☆

“This is a rip off company”

Written on: 25/01/2014

I wish I had seen these reviews before we chose this company. All the same experiences with over priced fuel and outrageous under-return of deposit money, but were fortunate not to have anything that looked like a wind screen chip. This is a rip off company that seems quite happy to admit they are cheating you. Stay well away from it… Read Full Review

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