Zero stars

Delpaso Car Hire www.delpasocarhire.com
★★☆☆☆
2.5
39.0% of users recommend this
  • Customer Service

  • Value For Money

113Sharpe's review of Delpaso Car Hire www.delpasocarhire.com

“Zero stars”

★☆☆☆☆

written by 113Sharpe on 31/07/2017

Don't use them. Just read all the bad reviews. You can calculate +80% on their prices for their "insurance".. And belive me, you have to get their insurance.. They will take your deposit otherwise, doesn't matter how many videos/pictures you have.. They know you have to get to your flight and they will take your deposit.

  • 04/1983

    Date of hire (month/year)

  • Spain, Malaga

    Country & City of hire

  • Poor

    Condition of vehicle

  • Poor

    Choice of vehicles

  • Customer Service

  • Value For Money

Spainregular's Comment

Written on: 03/08/2017

Have hired from them a number of times, but they have recently changed their approach and I wont use the again. If you don't take their very expensive additional insurance, they will get you on return.
Had major argument with them in June 2017 when I returned the car. They would not mark-up on the hire form at collection, the very extensive existing damage on the car and then on return picked on scratches and asked the renter to prove it was not there before the rental started.
If you make a scene in front of their customers and threaten to put it in the hands of your Spanish attorney, they back off, and you will need good Spanish to deal with the staff handling the return.
Just a thoroughly unpleasant experience. They don't want your custom unless you take their high cost insurance.

Reply to this comment
Was this review helpful? 3 0