AVOID LIKE THE PLAGUE

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★☆☆☆☆
1.4
14.0% of users recommend this
  • Customer Service

  • Value For Money

Click here if this is your business

Guest's review of Decode Car Hire www.decodecarhire.co.uk

“AVOID LIKE THE PLAGUE”

★☆☆☆☆

written by on 16/02/2012

Booked a car for collection at Faro airrport, was informed about 5 hours before I flew out of country that request had been cancelled as they did not have my choice of car available. Too late to choose another car with them, however, they still took my money yet I had no car. They have ignored my emails and are not available by phone. 2 letters sent to their advertised address on the web site came back "Unknown at this address". Trading standards cannot help due to budget limitations, Financial ombudsman cannot help so I have written to Rip Off Britain.I urge others to do the same if they are dissappointed, this sham company could do with some TV exposure. They are still trading and cheating people out of hard earned cash it is disgusting. AVOID AVOID AVOID and report them. Wish I had read their reviews before booking, this is something I now do before booking anything!!!

  • September 2010

    Date of hire (month/year)

  • Faro Airport Portugal

    Country & City of hire

  • Poor

    Condition of vehicle

  • Poor

    Choice of vehicles

  • Customer Service

  • Value For Money

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