I booked 3 coaches to travel from Benidorm to Valencia and I suggested an area to be picked up at in Benidorm. The coach company chose an ideal location and turned up 5 minutes before schedule and the 3 drivers were very friendly. The coaches dropped us off at the exact location I requested and were in position at the correct time to provide the return journey back to Benidorm. A perfect service from a professional company

I was actually going to email you for an official complaint form. I emailed you my journey details and you sent me a quote for the journey. This quote I would expect to include any cost involved, including tolls. I was extremely annoyed to find the driver not only chose to ignore the new road to Benidorm, he then took the coast road, making the whole journey 30 minutes longer than it should be, all because you did not want to pay the toll. He then missed the turning for Benidorm and got lost. Overall, a thoroughly exhausting experience for the 1st part of our leg. To make matters worse and extremely dangerous, the sliding door to the passenger area opened up at least 6 times during the journey and only about 4 seats had seat belts; 2 elements completely unacceptable these days and possibly illegal (but I will have to check the details on that). When we arrived in Benidorm I told the driver that I fully expected him to take the quickest and easiest route home and was once again appalled to find out that we had to pay the toll charge. A thoroughly disappointing experience, especially considering it cost us 450€. I will not be recommending you at all.

We were happily surprised by the state of the coach. The services provided were not as expensive as the prices of competitors, but this did not affect the quality of your services. The coach was fairly new and clean, had a properly functioning air conditioning and was comfortable. The driver was friendly, spoke his languages and no trip was too far. Instead of being limited by his own opinion on certain locations, he wanted to continue to drive and was only stopped by European limitations on driving limits. The coach was always on time when we needed to depart and the driver was happy about the accommodations. Certain improvements could be made with us in communication, especially regarding lunch for the driver. Although sometimes this went a little bit wrong, the driver made no problem out of this and together we were always able to solve this. Further improvements could be made in planning the different trips. We had set our route with google maps and could not let the driving time be calculated for our coach by google or internet help. As your company is specialised in coach services, we expected a little more feedback on our estimates. Often, the journey took much longer than expected beforehand and a little more help was wanted.

Excellent service very smooth and met all our needs. Driver was excellent very pleasant accommodating and felt safe. No faults or complaints would definitely recommend and would be using again if need arises.

I hired a mini-bus for use in Madrid, Spain, by email from the UK. It was quite a complex order: collecting me and my colleagues from a hotel in central Madrid, visiting some rather remote industrial installations in Madrid Province, then taking my colleagues to the airport and dropping me back in central Madrid. The staff I dealt with by email were prompt and polite. The price I was quoted was very competitive. The driver, who arrived on time (I had previously been given his mobile number and the registration of the vehicle), was polite and friendly, knew exactly how to get to the industrial installations and, when we had to adjust the intinary within the day, was able to accommodate our request. Overall, good communication prior to the order , good customer service during the execution of the order and a competitive price. I'd definitely use Coaches in Spain again if the opportunity arises.

When booking: Profesional staff, immediate response Coach: Big. clean, and good facilities, modern. More than we expected. Driver : Very good manner and attitude Time: On time/on schedule After booking, we have to change time schedule cause some reason, response is good. I just email and email reply one day later, and already done. Problem only little: the coach in the airport not standby in parking area, and you have to have phonecall to call the driver. But only wait 5 minutes driver will come. And address email to change the schedule is not same with the first booking, so my email did not response quickly. But at all, we have Great experience. More than we expected. Thanks KJ Travel.

Our transfers for a group of 32 from start to end was excellent! We had 3 separate transfers from cruise center to hotel, dropped off luggage and proceeded to La Sagrada Familia and the following day from hotel to airport. They offered excellent service and the price was the BEST and we would definitely used them again!

The reservationist was prompt and professional, as well as bilingual. Our driver, Luis, was fantastic. He was kind, flexible, knowledgeable, and dependable. My organization will definitely use this company again.

We were happy with their service. They were prompt on answering calls and emails and their service is professional. The transfer coaches were of better quality than the tour coach. The transfer driver was waiting when we arrived with our group which helps. How can they improve? The review from members of the group is that the guide could have been better and that they could have had a more enriching tour of Barcelona. Thankyou for your help.