good experience except.....

Click here if this is your business
★★★★☆
4.4 / 5
96% of users recommend this
Click here if this is your business
  • Customer Service

  • Value For Money

pseabrook's review of Carrentals.co.uk

★★★★☆

“good experience except.....”

Written on: 31/10/2013 by pseabrook (1 review written)

site was simple to use however 2 things immediately made me unhappy

1 finding i will have to pay to get from the airport to the rental company - really? I've never had to pay before

2 finding out i'm supposed to bring documents to verify my id like utility and credit card bills. Really? i receive all of these items online so where am i supposed to get them from? I'm bringing a valid passport, drivers license and credit cards - i can get on the plane with just these documents but not into the rental car?????

  • uk

    Country & City of hire

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Laband's Response to pseabrook's Review

Written on: 01/11/2013

This is not the first time ASAP Ventures have been found guilty of misrepresentation see Asa.org.uk

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review