Written on: 19/09/2013
The Carrentals.co.uk site is easy to use, fast and efficient. The quoted rates represent good value. The only problem is in the hidden costs seemingly applied by 121 carhire as agents for Centauro. The voucher I received suggests that I will be charged for a full tank of petrol on collection, allowing me to return the car with an empty tank. This is patently absurd and unacceptable: you cannot charge customers for petrol they have not used.
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