Some issues, but worth the effort for the price

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★★★★☆
4.4 / 5
95.3% of users recommend this
Click here if this is your business
  • Customer Service

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Guest's review of Carrentals.co.uk

★★★★☆

“Some issues, but worth the effort for the price”

Written on: 07/09/2013

I've used these folks routinely for some time and never had a problem with the car or the service. Usually booking from Canada for a UK car. Definitely recommended if you are looking for a low priced rental from a real rental company - not some mom & pop shop. Some minor niggles:

- the site can be a bit flaky, If you investigate a specific car and then use the back button to go back to the main list, clicking on any car will now show no availability. You need to restart the session. Open each car in a new window to workaround. I use Safari on OSX.

- You don't know your provider until after you've sealed the deal. You can end up with an off-airport rental which adds hassle to pickup and drop off. I got lost in the 'burbs of Belfast last year trying to find the highway from the SIXT location :)

- The advertised price isn't necessarily the price. When I select a car and then declare residency as Canada, the price increases by approx 5%. No explanation. Its still a good deal but would be nice to see final pricing as part of the search, or at least get a notification/explanantion that things might change and why.

  • uk

    Country & City of hire

  • Good

    Condition of vehicle

  • Good

    Choice of vehicles

  • Customer Service

  • Value For Money

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