Nice rental car. Airport Location.

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Carrentals.co.uk
★★★★☆
4.4
95.0% of users recommend this
  • Customer Service

  • Value For Money

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Tony699's review of Carrentals.co.uk

“Nice rental car. Airport Location.”

★★★★☆

written by Tony699 on 24/02/2013

The good:- 1/ Airport pick up and drop off. 2/ Upgraded car. 3/ Pleasant agent. 4/ Easy booking and collection.
The Bad:- 1/ 35 Euro charge for out of hours return but nobody there to receive the car on my return so why the extra charge? 2/ Full tank of petrol policy, there was no way I was going to use up a full tank so in effect this is just an extra surcharge and easy profit. 3/ No number 3.
All in all apart from the unreasonable excess charges which are pretty much the same for all companies it was a very good experience.
Next time I'll lie about the return time to avoid the unnecessary out of hours charge.
The car was issued by Goldcars Rentals. Good car nice people.

  • Jan 2013

    Date of hire (month/year)

  • Tenerife Sur

    Country & City of hire

  • Excellent

    Condition of vehicle

  • Excellent

    Choice of vehicles

  • Customer Service

  • Value For Money

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