Car Hire Depot - www.carhiredepot.co.uk Reviews

★★★★☆
4.4 / 5
100% of users recommend this
  • Customer Service

  • Value For Money

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Latest Reviews

★★★★☆

“PAA Car In Portugal”

Written on: 23/05/2013

Hired the car threw Carhire depot from Faro Airport, Portugal. Found the PAA office on the airport car park, which is very easy to find. No problems with the car, which was a Hyundia i10. Gps system was spot on too. Easy transaction and cheap car hire which is what we all want. I will come again to this company, i'm a happy bunny.... (read more)

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★★★★☆

“Great Car hire Value”

Written on: 16/05/2013

I looked for a car hire that was competitively priced and had a fair fuel policy (I avoid the return empty policies that seem to be so common). For a cheap price, there really wasn't that much inconvenience - at Faro airport it's an easy walk to the car park 4 where the Jar guy operated out of a van (I did admitedly have to ask where he was at the car park desk). Only fault I found was that the Jar guy was quite unfriendly, at least there was a nice smiling lady that we returned the car to. (read more)

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★★★★☆

“Easy as Pie”

Written on: 15/05/2013 by NeilJG

Very easy website to navigate and to make the necessary comparisons. Easy to make a booking. I would have preferred to be able to pay the whole rental up front rather than just a 10% deposit though especially as the car hire firm seemed totally unaware of the arrangement when I picked the car up. (read more)

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★★★★☆

“Faro aiprort”

Written on: 14/05/2013 by anthony.coombs1 (1 review written)

The only issue that I had with the whole booking was not knowing the name of the actual rental company until after the confirmation of the booking. I was aware of some rogue rental companies who are using a 'bring it back' empty fuel policy (not good for short distance renters) and some dodgy excess claims. (read more)

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★★★★☆

“excellent car at the end of a long check-in wait”

Written on: 10/05/2013

The title says it all and it has been the same for two separate trips. Guerin staff are very willing and helpful, but at peak times there are simply not enough of them. Once we got it, a ford C Max, the car ran perfectly. (read more)

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★★★★☆

“Long pick-up wait at Faro airport”

Written on: 09/05/2013

No problem with booking with Car Hire Depot but a word of warning if hiring from Faro airport: It must have the worst car rental collection service we have experienced - there is only one small portacabin in the rental car park (some way from the terminal) serving all car rental companies. It took an hour to actually get the cars our party, 6 adults and two small children, had hired. Fortunately drop-off was easy - man with clipboard followed our car into rental car park and collected the key! (read more)

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★★★★☆

“I was shocked at the outside condition of the car, and...”

Written on: 13/04/2013

I was shocked at the outside condition of the car, and wasted time going back to report it, the condition did not match the sheet that I had been given. When later I looked at the car in daylight it was worse then I imagined. On return I took issue with the rep who then informed me that the cars are photographed for dispute purposes prior to going out, although I saw no evidence of this, I was relieved . I have had some years ago problems with a major hire firm that was not of my making and... (read more)

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★★★★☆

“Great Company, great value for money.”

Written on: 05/04/2013

Positives: Great website and very easy to navigate. Clear easy to follow instructions once we had selected the type of car we needed to hire for our holiday. All paperwork sent via email very quickly and again, easy to understand. No long queues at Dickman's in order to complete the paperwork and drive away. Negatives: No negatives relating to Car Hire Depot but got caught with the usual extortionately high fuel charge and another £300 deposit that hopefully we will have returned to our... (read more)

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★★★★☆

“simple, cheap, efficient, no problems and no queues”

Written on: 03/04/2013

simple, cheap, efficient, no problems and no queues (read more)

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★★★★★

“Excellent”

Written on: 24/03/2013 by Mallorca1

my booking was excellent from start to finish. The website was easy to use and the booking easy to make, I was dealt with at the airport very well both on collection and dropping off the car. When dropping off I was dealt with promptly. (read more)

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★★★★★

“Great car rental”

Written on: 18/03/2013

Greeted by very helpful and pleasant car rental rep at airport arrivals. Drop off at airport departures easy too. Would definitely recommend. (read more)

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★★★★☆

“No hidden extras”

Written on: 13/03/2013 by SteveS01

I booked a five seat Ford Focus or similar and was surprised to find I had an Opel Combo more like a van than a family car. It was not particularly new with nearly 150,000 kilo on the clock. However it did the job and was good on the many dirt roads that one needs to use if you venture anywhere into the more remote areas. It came with a full tank of diesel and although we did not use all of the fuel the overall cost was only 10 euro per day. We were met at the airport arrivals hall and on... (read more)

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★★★★☆

“rental geneva 27Feb”

Written on: 04/03/2013

only criticism would be that the rental desk was manned by one agent only so i had to wait for about 30 minutes before i could be seen to. (read more)

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★★★★☆

“Have already recommended”

Written on: 26/02/2013

Good car, good price, easy collection. (read more)

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★★★★☆

“The deposit of £300 is unexpected. The customer...”

Written on: 25/02/2013

The deposit of £300 is unexpected. The customer service was friendly. (read more)

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★★★★★

“Very easy and will use again”

Written on: 18/02/2013

The person delivering the car met me at the arrivals gate and we did the paper work. He was very friendly and made the process quick and easy. We then walked to the car and he went through the details of the car, for example the button to open the petrol cap, the lights and windscreen wipers, which was very helpful. He was then there on time to meet us when we returned the car to the airport. Very helpful and trustworthy and they didnt try to sell any extras. Central Car Hire Malaga were... (read more)

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★★★★☆

“Car Hire Experience”

Written on: 17/02/2013 by StuartMonk (1 review written)

The damage on the vehicle at the time of collection could be made clearer. A spare wheel instead of repair kit would be prefered. It would be fairer to collect a car with full tank of fuel and return full. I believe an electronic device is going to be used in your vehicles for tolls, I would be interested to know how this is going to work? Overall quite a good experience and I am using you again in April. (read more)

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★★★★☆

“Kings”

Written on: 20/01/2013

Kings was the supplier of the car and we were pleased with the service both in and out. (read more)

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★★★★★

“Great Deal”

Written on: 10/01/2013 by Zena123 (1 review written)

Would highly recommend. Fantastic value for money. Friendly service. New clean car. No problems. (read more)

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★★★★☆

“portugal Algarve”

Written on: 02/01/2013

booking the car was easy and the paperwork came through without any hitches whatsoever therfore Car Hire Depot did a good job. The company In FAro are one of the ones in the P4 aprking area which is not an issue unless you have mobility issues a s they have now moved it and it is a long walk. some notice on the paeres would have been helpful. (read more)

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★★★★☆

“car hire experience”

Written on: 02/01/2013

The booking process was clear and straight forward. As excess insurance is advisable in Spain, this company provided competitive rates. The pick up and drop off were very smooth and the agent that met us was very helpful. Most rental companies in the area charge for a full tank of petrol at almost twice the cost to offset the low charges so take this into account when comparing prices. (read more)

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★★★★☆

“Car was OK, but 2009 registered with a damaged front...”

Written on: 26/11/2012

Car was OK, but 2009 registered with a damaged front offside wing and a number of other dents and scratches around it. Had I paid much more for the hire I would have been unhappy and probably rejected it. It was a bit "rent-a-wreck" but mechanically it was perfectly sound. A benefit was that if we had had the misfortune to suffer minor damage it would have been difficult for the hiring company to have made much of it. At a price of less than £100 including a second driver for 17 days it... (read more)

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★★★★★

“Best Yet”

Written on: 21/11/2012

Collected just outside the airport and no queueing. The car had done service all summer and had a few marks which meant it was far more relaxing to drive it than a brand new one. Everything was clean and ready to go even the luminous jacket required by Portuguese law inside the car. I would have liked a local map or been able to purchase one of the Algarve when I collected it. Luckily I had a small one from a previous visit. Dropping off was simple too at the spot I picked it up then... (read more)

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★★★★☆

“Cheap, but quality wasn't fantastic”

Written on: 21/11/2012 by 1000km (3 reviews written)

Incredibly cheap car hire, and we didn't have any major problems, but the car was pretty worn out, and the pickup and dropoff were very informal. (read more)

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★★★★★

“Best deal for 7 seater car!”

Written on: 06/11/2012

With our large family we always need a 7 seater and got an excellent deal with Car Hire depot. We flew into Alicante and the car place (Drivalia) was only a short ride away. Easy to collect easy to return. Would recommend and will use again. We had to pay for a full tank of fuel, which is normal in spain and return the vehicle empty. We used the full tank and did not have to refuel although the place we were visiting was 2 hours away from Alicante. We had a brand new car (automatic... (read more)

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★★★★★

“jolly good car hire”

Written on: 23/10/2012 by packer1012

only problem couldn't find out on arrival where to go to get ca r - once established it was p4 at faro everything went swimmingly. (read more)

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★★★★★

“Easiest ever”

Written on: 21/10/2012 by chrisjoy (1 review written)

Everything was good. The staff at PAA were courteous and speedy and explained all in good English. (read more)

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★★★★☆

“Straightforward car rental”

Written on: 16/10/2012

The website was easy to use and made it clear what was included and extra. Had to call about adding a second driver and the customer service staff were efficient Friendly and helpful. Only downsides were that Advantage the actual car hire company only had one Member of staff which made the pick up and drop off very long winded and there were additional charges which had not been previously mentioned but this sadly seems normal nowadays with many car hire companies ! On the plus side we... (read more)

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★★★★★

“Easy Car Hire”

Written on: 13/10/2012

Easy to book, good price, clean car, no problems. (read more)

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★★★★☆

“Porto car hire”

Written on: 01/10/2012

The only thing that Car Hire Depot got wrong were the joining instructions, 'wait at the information point to be contacted by a representative'. We waited for half an hour, no sign. Asked another compant's rep, who offered a ride in their van as they were next door to our supplier. Otherwise good friendly company, gave us good directions in and out of the airport and how to get on the road towards Lisbon (read more)

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★★★★☆

“Masterkings Faro ”

Written on: 28/09/2012

Painlees smooth hire. Make sure you go to correct pickup area and not where larger car hire companies are based! (read more)

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★★★★☆

“Car hire in lake Garda”

Written on: 26/09/2012 by Bensue100 (2 reviews written)

I choose to book my car hire for visiting Lake Garda through Carhire depot who then provided us a car through Advantage the price was very cheap in my opinon. On arriving at the airport we when to the advantage desk and although the wait was some 30 minutes we were upgraded at no extra cost to myself. The car was very old but was reliable and we had no problems at all on our holiday. We had a ford fusion vehicle and although we managed there was a distinct lack of power on hills etc and we... (read more)

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★★★★☆

“simple and clear”

Written on: 22/09/2012

I liked the extra insurance from the local car hire company which was no more than offered online beforehand. it meant no problems with scratches etc either existing or not. The desk clerk said I could wreck the car if I wanted , there would be no charge and they would give a replacement. Only niggle was a 20 minute queue at the airport to get to the collection desk. (read more)

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★★★★☆

“Cheap Car Hire”

Written on: 18/09/2012

We chose the cheapest car "Kia Picanto" for our week in Costa Del Sol, Spain. Pay a deposit before you go and the balance on arrival. There will be a small extra charge for out of hours collection and they supply the car with a full tank of fuel which you also have to pay for. A lot more than what the fuel would actually cost. Return it empty. Pick up from Malaga airport and return there. Someone meets you in arrivals and when you drop off. The car itself had done a fair few miles and did... (read more)

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★★★★★

“Car Hire Depot Review”

Written on: 09/09/2012

We wanted to hire a car for a short break in Portugal/very good rates/received an upgrade from a small car to a people carrier/the office and collection point was in the car park but only a short walk from the terminal/the car was a diesel and was very economical - we used the car quite a bit but only used half a tank of fuel. Will use this company again - much more reasonable then the larger hire companies (read more)

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★★★★☆

“Quick and easy collection.”

Written on: 07/09/2012

Quick and easy collection. (read more)

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★★★★☆

“Map”

Written on: 06/09/2012

A small confusion about getting to and from the location mainly at the airport. (read more)

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★★★★★

“Marbenjo beats them all”

Written on: 26/08/2012 by zingaro

The supplier Car Hire Depot offered us turned out to provide the best service I have experienced in more than 30 years of hiring cars abroad. Marbenjo staff definitely went the extra mile, even driving out to meet us when we couldn't find our way back to them at the end of the hire period to ensure we didn't run over time or get more stressed. There were no queues on collection either. In fact everything about them was customer service at its best. (read more)

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★★★★★

“Best Deal”

Written on: 22/08/2012

I was happy to do all on line and also to add the insurance to cover for the excess. However, when I got to Italy, they made few problems as they wanted to offer me their insurance but I insisted that I was fully covered and that I did not needed anything else. The service was good and I will definitely use it again. (read more)

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★★★★★

“Great service and price”

Written on: 18/08/2012 by Genbutcher

Great service and price (read more)

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★★★★☆

“The car was as described We were met at airport and...”

Written on: 17/08/2012

The car was as described We were met at airport and taken in shuttle bus to collect car. We were given a map to return the car but it was not the easiest place to find and would have preferred a drop off at the airport. We also had not realised that we would have to pay an extra 20 euros because our flight was delayed and we arrived after 10 pm although on a closer look at small print this was stated. (read more)

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★★★★★

“amazing car hire company”

Written on: 17/08/2012

WAs a very relaxing holidays starting with pick the hire car up and finishing droping it. Highly recomended (read more)

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★★★★☆

“car hire”

Written on: 12/08/2012 by robertmatthews

good car easy pickup easy dropoff good price (read more)

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★★★★★

“Good Experience”

Written on: 06/08/2012

Airport based service desk, sat nav available, no hard-sell of extra insurance, cheerful staff (ususally miserable!), choice of cars given (read more)

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★★★★★

“Effortless car hire”

Written on: 01/08/2012 by AlexisPiper

Hiring through this site couldn't have been easier. When we arrived, we knew exactly where to go and what to do and we had all the relevant paper work. We were in our car and off within no time. Very good. (read more)

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★★★★★

“Good and straightforward service.”

Written on: 17/06/2012

Although it took me ages to find the office but this was entirely my fault, I had a good car and most importantly for me I was able to contact the office on a landline number for queries. Returning the are was far easier than I anticipated. Price was excellent too. (read more)

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★★★★☆

“Journey to a wedding”

Written on: 07/06/2012

We were met at Bucharest Airport by a most pleasant gentleman who quickly went through the paperwork, explained where he would be waiting when we returned the car, explained all the workings of the car, showed us on our map the best way to get on to the road for Constanta and wished us a safe and good visit to Romania. We had no problems with the car, despite the state of some Romanian roads and the unfamiliar hazard of horses and carts also occupying the carriageways. When we arrived back... (read more)

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★★★★☆

“Did what it said on the packet”

Written on: 03/06/2012

Did what it said on the packet. All went well. No probs.Recommended. (read more)

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★★★★★

“Great price , great car”

Written on: 28/05/2012 by Notayla

Very competitive price for a 6 week hire in a very good car. Easy pick up and drop off. Good service (read more)

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★★★★★

“Good service”

Written on: 21/05/2012

Got what I ordered at Geneva airport ,the lady in the office was very helpful (read more)

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