written by EmersonGonzalez on 27/06/2014
- Took my money and never paid the car rental agency.
- Did not take into account the one way rental fee in the pricing of the vehicle.
- Did not send the rental confirmation to my email.
- Customer service operating hours for the USA is 3am to noon Eastern Time, or midnight to 9am Pacific time.
If you want a stress free rental experience DO NOT use CarDelMar. Clearly their system, including customer service, is lacking the most basic of functions for a company the professes to be a global solution. They left us in a very difficult position in a foreign country where language was an issue.
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