Not disclosed charges

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Budget Car Rental
★☆☆☆☆
1.3
7.0% of users recommend this
  • Customer Service

  • Value For Money

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Jamest266's review of Budget Car Rental

“Not disclosed charges”

★☆☆☆☆

written by Jamest266 on 15/10/2016

I would not even give Budget 1 star we booked through a travel agent on gold insurance arrived at airport signed for what we thought was for the car and unknown to me we were then charged for more insurance cover at £90.74, we paid for cover to toll costs and then were charged $29.50 for charges once back in UK. We did sign at the airport on a tablet but were never advised in relation to extra charges and told to sign on dotted line without explanation. Will never use again .Acknowledge you should not sign without knowing lesson learnet but given busy airport didn't expect to get ripped off either by Budget

  • Good

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  • Good

    Choice of vehicles

  • Customer Service

  • Value For Money

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