Don't trust this company

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  • Customer Service

  • Value For Money

budtzy's review of Buchbinder www.buchbinder.de

★☆☆☆☆

“Don't trust this company”

Written on: 02/10/2013 by budtzy (1 review written)

At first everything was absolutely fine. We had an accident. They changed the car. The told us to forget it and enjoy our vacation. Afterwards they charged us twice for the same accident. Ignoring what the witnesses saw. What happened within a few seconds they see as two different incidents.

They wrote "from our point of view the description of the accident by the hotel owners clearly identify two distinct accident situations. Firstly the collision with the trees and secondly with the building. Consequently we maintain our write to charge you with two times the excess amount."

I recommend no one to use this company.

Best regards, Anders, Denmark

  • Austria

    Country & City of hire

  • Good

    Condition of vehicle

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