Excess charge for nothing

★☆☆☆☆
1.4 / 5
11% of users recommend this
  • Customer Service

  • Value For Money

Guest's review of Avis Car Hire

★☆☆☆☆

“Excess charge for nothing”

Written on: 11/11/2013

Hired a car from Vancouver airport and were told that we could not pay to waive excess of 300 Dollars. First car was faulty and returned for a replacement at Victoria Airport. We incurred no damage to the car but our credit card was charged with 300 Dollars six weeks after our return with no documentary evidence to support the charge. Have used Avis a lot in the past. Will never use them again.

  • Customer Service

  • Value For Money

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