Written on: 20/10/2013 by IANBINYAMINA (1 review written)
AFTER READING ADVERSE REVIEWS PRIOR TO BOOKING I DECIDED TO CHECK REVIEWS ON OTHER CAR HIRE COMPANIES AND ALL THE CRITICISMS SEEM TO BE THE SAME FOR EACH COMPANY IE EXCESSIVE INSURANCE/FUEL CHARGES/DAMAGE SCAMS ETC. SO I DECIDED TO STICK WITH AVIS.
VERY GLAD I DID - DELIVERY PROCEDURES AT ROME FUMICINO AIRPORT WERE PAINLESS AND NO PRESSURE TO BUY ''EXTRAS''.
ACQUAINT YOUR SELF WITH THEIR PROCEDURES AND CHARGES. (PRE-KNOWLEDGE IS A GOOD THING) - EVERYTHING IS ON THEIR WEB SITE I.E. EXTRA SERVICES E.T.C. AND THE CHARGES FOR THEM.
CAR AND IT'S CONDITION WERE VERY GOOD.
REDELIVERY WAS ALSO PAINLESS AND IN FACT WHEN I TOLD AVIS THAT THE GPS THEY GAVE TO ME DID NOT WORK (AND THAT I HAD TO USE MY OWN) - THEY DID NOT CHARGE ME .
ALL STAFF WERE PLEASANT AND I WOULD READILY USE THEM AGAIN.
WELL DONE AVIS.
As rated by our community of reviewers
" Appalling service. Will never us this company again " Read More
Written by Robduggan
" Rip off and terrible customer service " Read More
Written by smudgedog
" Excellent rental not car I asked for though " Read More
" Hidden charges, No itemised billing, No Customer Service Re " Read More
" Rip off " Read More