Written on: 27/09/2013 by Avis123 (1 review written)
I used to hire with Budget - they offered an excellent service.
Avis bought them out. I hire regularly and became a "Preferred Customer".
The car rental went from £29, to £41 - such was my reward for being a "Preferred Customer"
I wrote to customer service - got no reply.
I wrote again, and again, and again - but they have never answered.
With Budget you dealt with human beings and their service was faultless.
Avis have turned out so bad I now hire with Thrifty.
Why does their customer service not answer emails? Is this "legal"? It is false advertising as there is NO service.
As rated by our community of reviewers
" Excellent service " Read More
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Written by Hannah.adam