AVIS - Quick to take your Money, not so quick to give back!

★☆☆☆☆
1.4 / 5
10% of users recommend this
  • Customer Service

  • Value For Money

Guest's review of Avis Car Hire

★☆☆☆☆

“AVIS - Quick to take your Money, not so quick to give...”

Written on: 10/09/2013

I've used the service 3 times hoping that the next will be better than the last - but its just a company I will never use again as I have had nothing but trouble with them...

On all 3 occasions I hired from them, I was just additional amounts for Sat Navs and withheld money that was owed to me for sometimes up to 5 weeks.

Moreover, every time they kept charging me extra amounts they would say at customer services - 'This is not the case, prove it!'... and so on every occasion I had send my credit card statement as evidence.

As I'm a reasonable person, I understand that proof has to be offered but subsequently nothing was done and each countless conversations I had confirmed that they had extra money from me...

Just don't waste your time and your money!!!!!!

  • August/2013

    Date of hire (month/year)

  • England, London

    Country & City of hire

  • Good

    Condition of vehicle

  • Average

    Choice of vehicles

  • Customer Service

  • Value For Money

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