The worst experience I've ever had

★☆☆☆☆
1.4 / 5
10.8% of users recommend this
  • Customer Service

  • Value For Money

Guest's review of Avis Car Hire

★☆☆☆☆

“The worst experience I've ever had”

Written on: 21/07/2013

Avis service in Italy and in Milano Malpensa airport in particular is terrible
I was charged almost twice more than initial price in confirmation. At pick-up pointI've got VW Polo 1.2 instead of booked C-class Station Wagon 1.6 and was adviced to wait for 4-6 hours till the promised vihicle be provided. And this was after 1,5 hours waiting in queue. Avoid this company if you have a choice

  • June, 22 201

    Date of hire (month/year)

  • Malpensa International Airport, Milano, Italy

    Country & City of hire

  • Average

    Condition of vehicle

  • Poor

    Choice of vehicles

  • Customer Service

  • Value For Money

Pollybacktofront's Comment

Written on: 12/08/2013

Contact Watchdog & Rip Off Britain, I have!

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