Written on: 11/01/2013
I did an internet booking for a hire car from AVIS Edinburgh in june[ the cost was £175.74]-the holiday was actually in october 2012. When I was planning another trip this week I noticed my bank statement showed the extra payment i made at the airport to reduce the excess of £1000 [I had no idea it would be this large] was a staggering extra £199.54 !!! I thought I must have paid twice at first but the company checked my account and said it was correct and that they had more than doubled my cost to provide "premium cover" my only memory was that I didn't dare take on such a big basic excess in the event of a collision.
IT MAYBE THAT AVIS ARE NOT ALONE IN DOING THIS SCAM TO EXTORT EXTRA MONEY. However having obviously decided NEVER TO HIRE FROM AVIS AGAIN I was easily able to find another company who charged LESS THAN AVIS for the whole inclusive deal [ no charge for collision damage and no charge for second driver]. I JUST WISH I HAD DONE A BIT MORE RESEARCH and not been fooled by a quick link to their site offering a good deal-surely even AVIS cannot claim they are good value !!!!!!
As rated by real users
" Rip off " Read More
" Beware of unfair misleading commercial practice " Read More
Written by Ervan
" Very poor service !!!! " Read More
" Worse car hire experience " Read More
" Excellent throughout " Read More