Slow service, unhelpful staff

Just used Autoreisen in Lanzarote for a week. Here's my experience.

Picked up the car at the airport but had a long wait to do so with very slow service at the counter. Had requested a Ford Focus which was a driver as to why I went with this company. Turns out they don't have any Ford Focus cars and most are Citreons, which are not to my taste.

The car was sold to me with 3/4 tank of fuel but in fact only had 1/4 of a tank. That's a difference of 35 euros if I hadn't seen it. The car also had dents on it front and back. None of the scratches/dents were marked on the sheet and no one showed me to the car or showed me around. I just got a set of keys and made my way to a numbered bay where I picked up the car. Luckily my girlfriend was well on the ball and we got all of our paperwork flagged with all the points we noticed.

Overall I cannot recommend this lot. The only saving grace was the fact that on return to the airport after my holiday there was no fuss and no charges were added so they did stick to the price quoted.

There are plenty of other choices for car hire in Lanzarote. Shop around.