written by JosephNyari on 24/11/2012
I travel in Budapest a lot of times and it was the first when we hired a car from the Liszt Ferenc Airport. During our tour we booked a small vehicle and get the service with unlimited mileage and free insurance at this company. The service and the auto was for our maximum satisfaction. Our eco car was a new Opel Corsa tdi - clean and in good condition. The car rental company delivered it to the airport for free. The rental's representative was friendly and kind women who serviced us professional and fast. The travel was succesfull and we get highway sticker in advance from the company with discount as well. When we changed our mind about traveling to another country to Slovakia for a short journey they were flexible and allowed us without extra charge. Finally we get a very good car and service on excellent value for our money. Thank you! Joseph Nyari
written by ricky_4em on 14/01/2012
This is a negative review is for AutoUnited Rent A Car. We rented an automatic car from Auto-United Hungary Car Rental / AutoUnited Rent a Car in budapest and it was the worst experience. Upon renting the vehicle the gentleman told us to use 95 fuel (unleaded) fuel for the vehicle. When it was time to fill up we went to the pump undid the nozzle and filled it up with 95 unleaded. Fast forward 1 hour. We arrived at the Hungarian / Croatian border and the car died. We asked the border patrol to inspect the car and called up the rental car company. The guy asked us questions regarding the gear shift and then asked what fuel did you use, we said '95 as you said'.. it was the incorrect fuel. We were supposed to use diesel. It took many calls and 3 hours of waiting to get a tow truck to get us to the nearest town to get drained and refilled. We did not receive any follow-up calls to see how we were doing, if the truck came, if we made it to the garage okay. We had to call the rental company so they would translate that we had to pay the fees despite the fact the employee told us we were to use unleaded fuel.The total cost of tow and repair 180 Euros (which the tow company would not even pay half for). Do not use Auto-United Hungary Car Rental / AutoUnited Rent a Car in budapest.
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