Written on: 24/12/2013 by MEISJE (1 review written)
I rented a car in the US for a 12 day stay, pickup and dropoff Newark Airport. The contract indicated the charge from Auto Europe included State and local taxes and surcharges, then I was charged over $50 locally for taxes and concessionary charge! Auto Europe told me to pay it and then call their customer service. A month later (!) they say they will not reimburse the overcharge. They say it is tax on the GPS (paid locally to the rental company), which it is NOT - I paid that plus tax in a completely separate charge. NOT TO BE TRUSTED. Never again.
As rated by our community of reviewers
" Extra charges, huge insurance excess premium. " Read More
" An unpleasant surprise when picking up the car! " Read More
" In general good " Read More
" Easy & Quick " Read More
" Airport v off airport rental " Read More