written by susantalbot on 09/12/2011
Outrageous and complete rip off fuel policy on the car hire.
I hired a car from Thursday (11am) until Sunday(5pm) from Girona airport with Auriga Crown.
The fuel policy was not explained to me at all when I picked the vehicle up. It was written as full to empty on the contract but I foolishly thought they would fill the vehicle on our return and deduct the amount we had actually used from the 82 Euros "deposit" we had paid for the fuel. Unfortunately, this was not the case and we were charged the full 82 euro for the fraction of the tank of fuel we had used (estimated 20 euro). I honestly can't see how this is legitimate and would like to highlight this very dubiuos practice to other people.
BEWARE AURIGA CAR HIRE and EBOOKERS (who I booked the car through - for affiliating with companies who practice this!)
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