Hidden charges & old clapped out car

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Guest786's review of AurigaCrown Car Hire

“Hidden charges and old clapped out car ”

★☆☆☆☆

written by Guest786 on 15/10/2011

There is nothing to like about this company. Bring my first visit to Malaga, finding the company with directions from google and locals wasn't to hard... But when I found the company that's when my problems started!!


I have a 8 month old, and had reserved a sat nav and baby seat long with the low group 207 car.
When I sat down and before I even started the process I asked if I could see the baby seat.. Baby seat he asked?? I was told even tho I have reserved these 2 products it was in a first come first serve basis. When I refused to go on till he had checked, he reluctantly went to come back and say I was "lucky" as they were the last ones.

Fir the sat nav.. They charged 8€ per day, with a €150 deposit.. As they take only credit card you will get less back abd more charges. They make you pay for a full tank and dint reimburse after 3 days of rental.

Once were were through all these extra charges I went to get the car.. No one came to check it before I took it.. I found an X reg ford focus estate, no hubcaps, a real wreck.. After much arguing I was given an expert.. A very wide family car.. Much to big for roads in cordoba.

This is not a hate review, just hope it comes to good use to someone as the best way abd cheapest is book when you get there!

  • 10/10/2011

    Date of hire (month/year)

  • Spain fur Malaga

    Country & City of hire

  • Average

    Condition of vehicle

  • Good

    Choice of vehicles

  • Customer Service

  • Value For Money

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