written by pvarlow on 04/12/2016
We had been signed up to Budget Car's default fuelling option, which was the 'express' service and meant I had to pay an extra €19 on arrival at the airport before picking up the car.
I was disappointed that this additional fee was not displayed more prominently on Atlas Choice's website when booking, as if I had known I would've chosen another option which would've been cheaper overall.
Upon returning the car at the end of the holiday we were expecting a refund in line with our contract with Budget, however such a refund was not given. I am now in written correspondence with Budget as we are due a refund as per the 'express' refuelling option.
All of this would've been avoided had the fuelling option been displayed more clearly on the Atlas Choice website when comparing cars.
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