written by on 27/10/2016
Although the hire desk was quiet it was still quite a wait because there were only two staff and as I have experienced elsewhere it seems to take forever for staff to process the car hire request even when they should have all the details from the pre-paid booking. Anyway once we were seen the assistant was very helpful and upgraded us from mini to compact class. The hire car was parked close to the shuttle drop off and was in excellent condition despite being noted as damaged on the condition report and drove well.
We were able to return to car to the same bay and the vehicle was promptly checked over and complimented on condition.
Other than the wait the only other improvement I can suggest would be to provide a map of the immediate area showing road layouts and key destinations as well as petrol stations
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