Terrible rental experience

Atlas Choice www.atlaschoice.com
★★★★☆
3.8
From 49425 reviews
77.0% of users recommend this

  • Customer Service

  • Value For Money

beeneverywhereandback's review of Atlas Choice www.atlaschoice.com

“Terrible rental experience”

★★☆☆☆

written by beeneverywhereandback on 24/10/2016

The supposed all-in price was quadrupled when the local supplier, Sol Mar Car Rental, insisted they did not accept any outside insurers (despite the fact that we're covered both by our home car insurance and our credit card rental insurance). Taking the car out of the country was an extra fee. The rep was hyper-aggressive and doubled as both the shuttle driver and the booking agent, so we waited 40 min to be picked up.

The car itself was fine. That's the only reason this is a 2-star rating. Otherwise, it would have been 1.

  • oct 2016

    Date of hire (month/year)

  • Barcelona, Spain

    Country & City of hire

  • Excellent

    Condition of vehicle

  • Average

    Choice of vehicles

  • Customer Service

  • Value For Money

write a review
Was this review helpful? 0 0
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!