written by 1981Jenkins on 01/12/2015
There was a large queue when I got to the office and after waiting for 30-45 minutes I was told that the car the car I had booked for that day was no longer available because I had to collect it within a 2 hour window. I only wanted the car for 1 day so didn't think the collection time would matter. I was then advised I would then have to pay another £180 to hire an alternative car for the same period.
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