Enforced early return

Atlas Choice www.atlaschoice.com
★★★★☆
3.8
77.0% of users recommend this
  • Customer Service

  • Value For Money

RomeoBlack339's review of Atlas Choice www.atlaschoice.com

“Enforced early return”

★★★☆☆

written by RomeoBlack339 on 07/10/2015

I have used this company in the past with no major complaints (Thai rent a car) although a hire car with 77000 kilometres on the clock is a mature vehicle isn't it?

I had to return the car four days early to fly home to my ill wife and received short shrift from both the UK and Thai companies when I asked for a refund or credit note. Not a good way to encourage loyal customers to return is it?

Happy smiley Thai personnel but had to sign an advance credit card slip even though I had paid for the additional cover.

What is deemed to be excessive odometer readings? 5k, 10k acceptable but 77k is a joke! Also the list of bumps and scrapes when I took on the hire was lengthy and the front bumper was misaligned due to prior collision damage.

I think Atlas needs to fire a salvo to Thai rent a car as the vehicle condition is paramount!

  • Setember/October 2015

    Date of hire (month/year)

  • Bkk

    Country & City of hire

  • Poor

    Condition of vehicle

  • Customer Service

  • Value For Money

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