written by Woody307 on 01/09/2015
The attitude of the staff at the reception desk was antagonistic. They told me that I had to buy the full tank of petrol from them at a cost of 110 Euros (even though the car would only hold about 70 Euros worth of petrol) which would be refunded to me afterwards, but only after a 15% service charge for checking the gauge! They also rubbished the extra insurance I had paid for before leaving the UK, insisting that it would not be valid in the case of an accident and also painting the worst case scenario in the vent of a breakdown and the expense of having to have the car recovered back to Pisa. They effectively told me that I needed to spend an extra 150 euros in order to have sufficient cover. I wish that I had known about the small print extras and additional cost. Not even able to provide a free map!
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