Could be better

Atlas Choice www.atlaschoice.com
★★★★☆
3.8
77.0% of users recommend this
  • Customer Service

  • Value For Money

Kilgorerj462's review of Atlas Choice www.atlaschoice.com

“Could be better”

★★★☆☆

written by Kilgorerj462 on 04/08/2015

Overall my experience was ok and good value for money. 2 areas of improvement. On car pick up there were a number of rows in front of me as customers arrived late to be met with the news their cars had been released after 2 hours. This due to late flights. Expectation, rightly in my opinion, was that customers had provided flight details and expected the car requirements to be adjusted accordingly. As a result transaction times were high extended my wait time and creating a very hostile atmosphere. The second point of disappointment was the state of the car. It had a number of dints on it and was dirty inside and out. Other than that the price is good vs others on offer and it did the job I needed during the hire.

  • Customer Service

  • Value For Money

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