written by douglasbarnes on 28/04/2015
When we bought this car hire we were led to believe that there was an excess of 950 euros, when in fact on arrival in Spain we find there is no limit to the excess at all! Dickmanns will, of course, sell you their own insurance at a price, the cost of which should cover you for a year never mind a week!
Also the cost of fuel from Dickmanns was probably twice the cost found on the auto-route.
They also gave us no car related documents, so if we had been involved in an accident we would have been in serious trouble. We did not discover this until we we're many miles away.
Finally why does it take up to 20 days to refund the deposit, when they can take payment immediately?
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