Good value 4 money but bad Customer experience due to T&Cs

Atlas Choice www.atlaschoice.com
★★★★☆
3.8
77.0% of users recommend this
  • Customer Service

  • Value For Money

Guest's review of Atlas Choice www.atlaschoice.com

“Good value 4 money but bad Customer experience due to...”

★★★☆☆

written by on 29/03/2015

Read the small print. My booking ended up with Firefly who charged for refuelling charges. Not a great customer experience as it felt like I was being tricked by the lack of transparency upfront. Car was in good condition. Overall value for money remains good.

  • Feb 2015

    Date of hire (month/year)

  • marseille france

    Country & City of hire

  • Good

    Condition of vehicle

  • Good

    Choice of vehicles

  • Customer Service

  • Value For Money

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