Unexpected Fees

Atlas Choice www.atlaschoice.com
★★★★☆
3.8
From 49425 reviews
77.0% of users recommend this

  • Customer Service

  • Value For Money

Guest's review of Atlas Choice www.atlaschoice.com

“Unexpected Fees”

★★★☆☆

written by on 30/01/2015

Once booked online, all there was to pay locally was the winterisation fee of 35 euros, this is exactly what the online booking system stated
Unfortunately I also had to pay another 50 euros locally for something else that was not explained properly by the representative nor did I get a receipt for that

I was also given a car with German number plates, apparently this is illegal

Plus the representative was Hungarian, which is fine as he spoke English ok, but he could not offer any advise on travel as he seemed to lack any geographical area knowledge of Austria

The Vienna Airport sadly lacked any directional signs to where the car had to be dropped off

The car was fine though

  • January 15

    Date of hire (month/year)

  • Vienna

    Country & City of hire

  • Good

    Condition of vehicle

  • Good

    Choice of vehicles

  • Customer Service

  • Value For Money

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