Good price, but you get what you pay for

Atlas Choice www.atlaschoice.com
★★★★☆
3.8
77.0% of users recommend this
  • Customer Service

  • Value For Money

OkoGP's review of Atlas Choice www.atlaschoice.com

“Good price, but you get what you pay for”

★★★☆☆

written by OkoGP on 17/09/2014

Atlaschoice offered the best price for the car rental at Budapest airport, although they required full prepayment when making the reservation. The process is a bit tedious - they first acknowledge your request then search for the rental company. Then later they confirm your rental, charge your credit card and then you receive in e-mail your "prepaid voucher" with the name and address of the rental company.

In our case the company was located off airport and the instructions were to take a taxi (prepaid). After finding the taxi dispatcher, who had us on the list, he got us a cab. After about 10 minute drive we arrived at an address located on a side street running parallel with and separated by a little park from the main road in Budapest suburb by the airport. It was about 3:45 p.m. At that address in the backyard, well hidden, we found a small sign of our rental company - GM car rental. Our taxi driver unloaded our luggage and took off while we were a bit apprehensive, because we found nobody in the "office" - the door to a single room was locked with a sign: If nobody here, phone..... That was despite the fact that 4 hours earlier, before boarding our plane for travel to Budapest I received a call from the company asking me if I still needed the car, because they had me erroneously booked for the pickup at 10 a.m. I explained to the "owner" that my plane arrives at Budapest after 3 p.m. and I'll be there.

I called the number using my cell and the fellow apologized and said he had to step out and will return within 10 min, which he did.

After filling the rental agreement, he gave us a choice of a couple of cars. We picked Opel Corsa that happened to have auto transmission. It had about 40,000 km on it and a few dings on the outside, which were duly recorded on the rental documents. He pointed us in our travel direction and we were on our way.

The rest of the rental was uneventful. However, when we were returning the car we had problem finding the right "backyard" on the side street because there was a temporary amusement park set up in front of it blocking it almost completely. Once we found it, the return of the car was smooth and we were driven to the airport.

To sum it up - if you are of adventurous and patient nature and want to save some money on car rental go ahead and rent through Atlaschoice. However, our experience with this rental would not sit well with a business traveler.

  • sept. 2014

    Date of hire (month/year)

  • Hungary, Budapest Airport

    Country & City of hire

  • Good

    Condition of vehicle

  • Good

    Choice of vehicles

  • Customer Service

  • Value For Money

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